I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it wor... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Voir plus
L'entreprise a répondu
Great service for my needs! The staff are engaging and helpful! In addition, the device is purchased is user friendly and easy to operate. Thanks for a great product!
I an glad I found this service. I get the sense that i have someone else on my team. The tracking services appear highly accurate. The rates are reasonable too. Marvin was very helpful in troubles... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Coordonnées de contact
5718 W. 79th Street, 46278, Indianapolis, Etats-Unis
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Excellent
879 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff has been more than helpful,I…
Staff has been more than helpful,I really appreciate the reduced rate and technical support is top shelf-im a happy customer
27 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad to have assisted you with the rate, and that our support team has been helpful throughout the process. We will continue to do our best to support you!
Mervin was who helped me
Mervin was who helped me. i can’t say enough about how patient and helpful he was. The response to my chat was immediate and more so he did not make me feel like a total idiot. Just very polite and so very helpful. Outstanding customer service
27 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your kind feedback. We’re glad to hear that Mervin was patient, helpful, and responsive, and that he made your experience comfortable. Creating a positive and supportive experience for our customers is very important to us, and we will be sure to let Mervin know your appreciation.
love to see my vehicles location in…
love to see my vehicles location in real time
26 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad to hear the real-time tracking is providing the visibility you need. If you ever need any assistance, our team is always here to help.
Excellent service!!
Always quick to respond to my messages and reactivate my service with zero issues. All of the agents are very polite especially trish!! Very great overall experience.
24 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
We appreciate your continued trust! We're pleased that your service reactivation went smoothly and that our team has been helpful. We're here for you whenever you need support, and we'll pass your feedback along to Trish and the team.
Brickhouse customer care
Brickhouse customer care has been available to help every step of the way and assisted when devices have had issues. The experience has been really great. Czarmaine was able to resolve my issue on a unit that was not working properly
24 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We understand the importance of reliable support, especially when a GPS device isn’t functioning as expected. We're glad to hear Czarmaine was able to resolve the issue and that you've had a great experience with our support team. Please know we're always here to support you whenever you need us.
Great Service; Great Product
I had many questions re: the tracking device. Each time I called, the customer service representative was quick, responsive and informative. All of the information has been accurate and the device has provided valuable information.
12 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We are always happy to answer your questions and ensure everything is clear. We’re glad our support team was able to assist you each time you called. Please rest assured that we are here to help whenever you need assistance, and we will continue to provide you with the best support possible.
I had an issue logging into the app
I had an issue logging into the app. And someone responded right away and got me logged in. Czarmaine is the agent who helped me they where amazing.
19 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re delighted to hear that Czarmaine was able to assist you efficiently and restore your access seamlessly. Your feedback will be shared with her.
Brickhouse security gave me great…
Brickhouse security gave me great customer service and answered all of my questions. Czarmaine the representative who helped me out was very attentive and supportive at making sure I fully understood everything and was fully satisfied
17 février 2026
Avis spontané
Trish was super helpful taking care of…
Trish was super helpful taking care of my problem walked me through my issue got it solved in 30 minutes. Customer service was a breath of fresh air thank you Trish !
16 février 2026
Avis spontané
I DEFINITELY RECOMMEND THIS PRODUCT
I DEFINITELY RECOMMEND THIS PRODUCT. IT IS VERY PRECISE. ALSO ASK FOE TRISH SHE WAS VERY HELPFUL.
8 février 2026
Avis spontané
Works great gast and accuracy is awsome
Works great
Fast and accuracy is awsome
6 février 2026
Avis spontané
When every it seems that the device is…
When every it seems that the device is not responding I can chat with a rep. wh inturns do what they do best and get my device working again. This is the best service for GPS tracking your vehicles on the market. I would reccomend them highly...
15 février 2026
Avis spontané
The best customer service
Everything is perfect had some issues that were quickly fixed in less than 10 minutes by Mervin. The tracker itself that I bought is now working perfectly fine and by far the best ive bought.
13 février 2026
Avis spontané
I just got this GPS Tracker and I am…
I just got this GPS Tracker and I am very satisfied with the results, it’s very accurate and precise on location
The customer service is very kind and helpful I was helped by Czarmaine 🙂
I really recommend the product
I am happy with it, thanks BrickHouse!!
12 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your kind feedback and recommendation! We're thrilled to hear that you’re happy with our GPR product and its accuracy. We’ll be sure to share your appreciation with Czarmaine; she’ll be delighted.
Always on point and never had a problem…
Always on point and never had a problem with the device or service. Highly recommend!
Trish was amazing
11 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for your recommendation! We’re thrilled to hear that our GPS solution has been reliable for you; that’s exactly the experience we strive to deliver.
We also appreciate your recognition of Trish; she’s dedicated to helping our customers, and we’ll be sure to share your kind words with her.
Very knowledgeable staff
I bought a tracker and I’ve had lots of questions to make sure I know how to use it correctly and get the most out of it. They’ve been patient with me and they really know their stuff. I would highly recommend them based on their knowledge and just how they treat their customers with respect. They’ve gone above and beyond for me.
10 février 2026
Avis spontané
Great tracker works perfectly I love…
Great tracker works perfectly I love the geofences and the text alerts so I do t have to open the app. Also Mervin was of great assistance when I needed question s answered about the tracker.
8 février 2026
Avis spontané
Mervin is the greatest
Mervin is the greatest. Fantastic customer service and Mervin resolved my issue with my Eon Odyssey in less than 5 mins. I highly recommend this unit and Thanks again Mervin for prompt service. I really appreciate it.
9 février 2026
Avis spontané
These guy's and gals know their stuff…
These guy's and gals know their stuff when you need them the most. I been with brick house for almost 2yrs. You get what you pay for. They want to help you with any issues you might have. They always have been kind and very understanding. In the month of November a problem arised so I called and they helped me within 26 minutes all taken care of. I couldn't believe the service.
they make sure that you are very satisfied with their service. I am very happy with this company. Good job you guys.....
1 novembre 2025
Avis spontané
Great Service from the Rep Marvin
Great Service from the Rep Marvin. He was very helpful with helping me setup my device.
7 février 2026
Avis spontané
Réponse de BrickHouse Security / BrickHouse GPS
Thank you for choosing BrickHouse Security and for sharing your feedback! We’re glad Marvin was able to assist you with your device setup and ensure everything went smoothly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.