Brightstar Financial Avis 

4 064
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seeking a Bridging Loan is quite a daunting prospect but my experience with Brightstar has been very positive. Everything was explained clearly and response times were incredibly quick and efficient.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

À propos de Brightstar Financial

Écrit par l'entreprise

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(4 064)

411 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great communication

Great communication , Krystal who looked after my case was fantastic and will definitely use again.

20 avril 2026
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Réponse de Brightstar Financial

Good afternoon, Andrew

Thank you for leaving a 5* review.

Krystal is delighted with your feedback and we are pleased to see that you have received from her the 5* service that we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Georgia and Amy are stars

Georgia and Amy are stars
Very quickly processed a secured loan for me. Nice and easy to coomunicate with and are always my go to!

15 avril 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Sian,

Thank you for leaving a 5* review.

Georgia and Amy are delighted with your feedback. We are pleased to hear that you are happy with the service provided by them and that they are your "go to"!

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Excellent communication and found the…

Excellent communication and found the right product to suit our needs.

15 avril 2026
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Réponse de Brightstar Financial

Good morning,

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Exceptionally Good

Exceptionally Good
Brightstar Financial succeeded in achieving a remortgage on our commercial property where two other broker firms had failed. Richard and his team are expert in what they do. Our situation was impacted by having two other mortgages about to expire and a tight cashflow. We cannot thank Brightstar enough for looking at finances holistically and looking after our best interests at a time when we were under pressure. 100% recommend you talk to them as they over deliver.

25 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning,

Thank you for leaving a lovely 5* review.

Richard and the team are delighted with your feedback and we are pleased that they were able to succeed where others had failed.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

There are no words that can describe…

There are no words that can describe how epic Kit Thompson's service was to help my client - way over and above what should ever be expected of a bridging broker, and I hope for his sake, he doesnt have to deal with anything that challenging from me again. INCREDIBLE.

6 mars 2026
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Réponse de Brightstar Financial

Good morning, Kit

Thank you for leaving a lovely 5* review for Kit Thompson.

He is thrilled with your feedback and we are pleased that he was able to assist with your clients challenging case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Outstanding service & unmatched support from start to finish

I can’t recommend Brightstar Financial highly enough, especially Thomas Sullivan who handled my mortgage. From start to finish, Thomas was incredibly proactive and always on the ball, constantly pushing things forward and keeping everything on track.

This wasn’t the easiest deal by any means, but having Thomas in my corner made the whole process so much smoother and far less stressful. His communication, persistence, and attention to detail really set him apart.

I also dealt with a few other people at Brightstar along the way—Billie, Adam, Molly, and Harri—and they were all fantastic. The whole team made a real difference.

If you’re looking for someone who genuinely goes above and beyond to get things over the line, Thomas and the team at Brightstar Financial are the ones to trust.

10 avril 2026
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Réponse de Brightstar Financial

Good morning, Jack.

Thank you for leaving such a lovely 5* review.

Thomas and the team are all thrilled with your feedback and we are pleased that they all appear to have played a part in providing the 5* service we aim to provide with every case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

A big thanks to Georgia Walton

A big thanks to Georgia Walton, Ashley Bennett and also Mark Wadmore for the introduction.

Would happily use again and recommend to clients

10 avril 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Rhodri,

Thank you for leaving a 5* review.

Georgia, Ashley and Mark are glad that they were able to assist with the case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Richard Barham and Ashley Bennett…

Richard Barham and Ashley Bennett placed and arranged the second charge with ease and little further involvement from myself taking over the advice process for me meaning I could focus on other clients. Great Service.

8 avril 2026
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Réponse de Brightstar Financial

Good morning, Cameron

Thank you for leaving a 5* review.

Richard and Ashley are really pleased with your feedback. They work great as a team and we are pleased that you appear to have received the 5* service we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Customer satisfaction

Joanna Bozek was extremely helpful and very prompt with every query or issue we encountered. Great outcome.

8 avril 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Sharon,

Thank you for leaving a 5* review.

Joanna is delighted with your feedback and we are pleased that she was able to help with the queries that you had.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Maisy Stephens and Hisham Elabaire were…

Maisy Stephens and Hisham Elabaire were great at keeping me updated with the progress of the application.

8 avril 2026
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Réponse de Brightstar Financial

Good morning, Gary

Thank you for leaving a 5* review.

Maisy and Hisham are really pleased with your feedback and are happy that they were able to help with your client.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Excellent Service – Professional, Efficient, and Hassle-Free

I had a very positive experience with Brightstar Financial. The team was professional, efficient, and easy to deal with throughout the process. They didn’t create any hassle or ask unnecessary questions, which made everything straightforward and stress-free.

A special thank you to Andrew Stean and Amy Schofield for their support and professionalism. They handled everything smoothly and delivered the result in a short time. I would happily recommend Brightstar Financial to anyone looking for a reliable finance partner.

31 mars 2026
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Réponse de Brightstar Financial

Good afternoon, Ali

Thank you for leaving a 5* review.

Andy and Amy are delighted with your feedback. We are pleased that your are happy with the service that they provided for your case, and thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

I highly recommend this company


I highly recommend this company. The team were very professional, and the service was second to none. A great experience from start to finish.
Thank you Hisham & Maisy

30 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Susan

Thank you for leaving a 5* review.

Hisham and Maisy are both delighted with your feedback and pleased that they were able to help with your case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Fantastic experience and work done by…

Fantastic experience and work done by all thank you from the bottom of my heart ❤️

31 mars 2026
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Réponse de Brightstar Financial

Good morning, Adie

Thank you for taking the time to leave such a lovely 5* review. We are glad that the team were able to assist with your case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Thomas Altman has been really helpful…

Thomas Altman has been really helpful throughout the process. From start to finish, the service provided by Brightstar was prompt, professional and efficient. The Team went above and beyond to ensure from application to completion run smoothly.

31 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Thomas and the team are thrilled with your feedback. We are pleased that you appear to have received the 5* service that we aim to provide with every case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Excellent Service

Working with Krystal Trundle & Neil Taverner has been great from start to finish. They're professional and friendly to work with. The communication has been excellent, and they have been proactive and clear throughout the entire process. Look forward to working with them again soon!

31 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon, Sarah

Thank you for leaving a 5* review

Krystal and Neil work great together and we are pleased that you appear to have received the 5* service we aim to provide with every case.

We look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

I would like to express my profound…

I would like to express my profound gratitude to Benjamin, Frankie and Luis for their support for to secure my bridging loan.
Our application was complex and it took a long time and I thank you guys for your perseverance and patience. You could have given up but you explored different options which eventually led to a breakthrough.
I would definitely recommend anyone looking for financial support to use Brightstar Financial due to their wealth of experience and knowledge.

30 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon, Munya

Thank you for leaving a lovely 5* review.

Benjamin, Frankie and Luis are delighted with your feedback and we are happy that you are pleased with the service they provided for your complex case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Harri was very helpful

Harri was very helpful, pushing a very difficult case through for us. Kept us updated and chased, always picks up the phone too.

31 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon,

Thank you for leaving a 5* review.

Harri is really happy with your feedback and we are glad that he was able to assist with your difficult case.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Excellent service from Nick and Henry.

Excellent service from Nick and Henry.

Thankyoy

30 mars 2026
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Réponse de Brightstar Financial

Good morning, Harry

Thank you for leaving us a 5* review for Nick and Henry, and thank you for the kind feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Great communication

This has not been a straight forward transaction. What has made this work is the excellent communication from Molly Reader and Stacey Forrester.
Whilst there have been delays, the strength of communication has allowed me to keep my customers informed avoiding unnecessary frustration.

30 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon, Mark

Thank you for leaving a 5* review.

We are pleased to see that you appear to have received the 5* service that we strive to provide in all of our cases, and both Molly and Stacey are thrilled with your feedback and glad that they were able to assist.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

“What can I say about Sirius

“What can I say about Sirius, and Chris & Harri!
The process took eight months from start to finish, and we knew from the beginning it wouldn’t be straightforward. However, from the initial meeting, everything was explained clearly and concisely.
We were treated with the utmost respect throughout. We had several Teams meetings, so we always knew exactly who we were speaking to, along with regular phone and email updates. All requested information was communicated clearly, and nothing was ever too much trouble (and I always had a few questions I wanted answers too !). Even when we were introduced to investors—who subsequently agreed to the funding—the introduction was handled with the highest level of professionalism.
The process has been extremely smooth, and when you believe in yourself and your business, it’s incredibly reassuring to have a team like Sirius believe in you too. 10/10!
Their professionalism throughout has been unquestionable. If any future opportunities arise, we will have no hesitation in returning to Sirius—especially to work with Chris and Harri again.”

26 mars 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Jo

Thank you for leaving a lovely 5* review.

Chris and Harri are both absolutely delighted with your feedback. We are so pleased to hear that Chris and Harri have given the 5* service that we aim for on every case, and look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

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