Brightstar Financial Avis 

4 064
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seeking a Bridging Loan is quite a daunting prospect but my experience with Brightstar has been very positive. Everything was explained clearly and response times were incredibly quick and efficient.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

À propos de Brightstar Financial

Écrit par l'entreprise

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(4 064)

411 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Albey was great

Albey was great, thankyou

30 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning, Simon,

Thank you for leaving a 5* review.

Albey is delighted with your positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Efficient quick service

Efficient quick service, with good level of updates and communication about the case.

24 juillet 2026
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Réponse de Brightstar Financial

Good morning, Andy

Thank you for leaving a 5* review.

We are pleased that you are happy with the service provided by the team and with their level of communication.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Excellent service

Krystal was dealing with our case and she was excellent. Listened and understood what we were trying to achieve and carried out everything in great time and accurately. we were on a tight time scale and she did everything in her power to get the job done. Would highly recommend. Thank you Krystal.

30 juillet 2026
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Réponse de Brightstar Financial

Good morning, Jennifer

Thank you for leaving a 5* review.

Krystal is delighted with your kind feedback. She is a great member of the team and we are pleased that she has given you the 5* service that we aim for with all our cases.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Both Henry Dunn and Andy Stean were…

Both Henry Dunn and Andy Stean were extremely supportive in my second charge mortgage. Thank you for you all your help.

29 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Gareth

Thank you for taking the time to leave us a 5* review.

Henry and Andy ae delighted with your feedback - as am I.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Great service from Brightstar as…

Great service from Brightstar as always, very easy to deal with.

30 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Jonathan

Thank you for taking the time to leave us a 5* review.

We really appreciate the positive feedback.

Kind rgeards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Thank you to Amy Schofield and Georgia…

Thank you to Amy Schofield and Georgia Walton for arranging this mortgage and how helpful they were with this client

30 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Jane

Thank you for taking the time to leave us a 5* review.

It is great to hear how helpful Amy and Georgia were with your client - we love feedback like this, thank you.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Good service

My point of contact Saan & Toby were great help to me. Got back to me on time. Smooth Sailing, no real delays.

29 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Vaishnav

Thank you for taking the time to leave us a 5* review.

Saan and Toby make a great team and they really appreciate your kind words - thank you for your feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Service was great

Service was great. Kept me updated at every stage and was pro-active.

Steph & Liam were both great. Thanks Guys

29 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Nigel

Thank you for taking the time to leave us a 5* review.

Steph and Liam are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Angela shape offer

I would like to say this company helped me from the beginning to the end with my mortgage offer. They worked above and beyond to explain all the details of the offer and was available to me at all times. I would like to say a very big thank you to Amy and Georgia. you are both a credit to the company thank you very much, Angela.

27 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon Angela

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case, to hear Amy and Georgia went above and beyond is amazing. Thank you for your kind words, they ae delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Having drop another Mortgage Advisor…

Having drop another Mortgage Advisor due to losing my data, making a mess of things in general (basic things] I had to move quickly to find a new deal quickly as my current deal was soon finishing.

What I can say is that the service received from this company was brilliant, very easy, very clear in communication and got the deal 8 was happy with.

Massive thanks to Yiannis, Keagan and Albey..... start to end of process was excellent

20 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning Anthony

Thank you for taking the time to leave us a 5* review.

It is great to hear of the service you received from Yiannis, Keagan and Albey, they are delighted with your feedback.

I am sorry to hear of the trouble you had before finding us, but we are really glad you did and are so happy that we were able to help.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Brilliant Experience

I’ve had a genuinely brilliant experience with Brightstar Financial, and I want to give a proper shoutout to Andy S and Henry for everything they’ve done.

Andy has been an absolute star throughout the whole process.

He took the time to answer every single question I had, never rushed me, and never once made me feel judged for being in debt.

He spoke to me like a real person, with patience and understanding, and that made such a difference when I was feeling stressed about the whole thing.

Once everything was moving, Henry stepped in and was just as fantastic.

He helped me get all the final bits sorted quickly and clearly, making sure everything was in place for my loan approval.

He made the last part of the process feel easy, which I really appreciated.

Both Andy and Henry were outstanding, and I’m genuinely grateful for their help. Brightstar Financial has been brilliant from start to finish.

I would happily recommend Brightstar Financial for people looking for a company that cares.

24 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good morning Christopher

Thank you for leaving us a great 5* review.

Andy and Henry are delighted with your feedback and would like to thank you for the wonderful comments. We aim to provide an outstanding service on every occasion, and its great to hear that you have received that.

We would also like to thank you very much for the recommendation and are very pleased that we were able to help.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Very efficient and informative.

27 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon Tom

Thank you for taking the time to leave us a 5* review.

We really appreciate the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Henry Dunn was brilliant !

Dealt with Brightstar recently. Initial contact with Richard, great service, case handler was Henry Dunn, my case was far from the easiest, and he had to work very hard to get the end outcome, he came out top trumps! Got my case completed and left me a very happy customer!
Amazing service ! Would recommend.

7 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Nicolas

Thank you for taking the time to leave us a 5* review.

We aim to provide an outstanding service on every case, we are so pleased that Richard and Henry have gone above and beyond to meet these expectations for you.

We would also like to thank you very much for the recommendation.

Kind regards

Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Yiannis and Keagan are stars!

Yiannis Constantinou and Keagan Cole kept me up to date at all stages and communicated everything clearly throughout. I am very pleased that the whole procedure was dealt with professionally and courteously.

24 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Costas

Thank you for taking the time to leave us a 5* review.

Yiannis and Keagan make a great team, it is amazing to hear of the service they have provided . They are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

I applied bridge loan couple of weeks

I applied bridge loan couple of weeks ago, Neil and Lewis are very helpful and efficiency, they response my email or phone call quickly and helped me with my application, mine purchase has been done in 3 weeks time, which is unbelievable fast!!! Highly recommended to anyone who need the loan!

20 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon Selina

Thank you for taking the time to leave us a 5* review.

We are so pleased to hear that Neil and Lewis have given the 5* service that we aim for on every case and we would also like to thank you very much for the recommendation.

Kind Regards
Bradley Moore
Managing Director

Noté 5 sur 5 étoiles

Friendly and extremely efficient

Thanks to Jo and Tamzin for supporting an application for bridging finance to secure our house purchase. Jo handled our initial discussions and was clear, friendly and patient in her explanation and obtained a decision in principle within just a couple of days. Tamzin oversaw our formal application and we received our formal offer within a week. Much appreciated.

23 juillet 2026
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Réponse de Brightstar Financial

Good morning Fiona

Thank you for taking the time to leave us a 5* review.

We are so pleased to hear that Jo and Tamzin have given the 5* service that we aim for on every case.

Kind Regards
Bradley Moore
Managing Director

Noté 5 sur 5 étoiles

really good service

really good service, massive shout out to Neil who has been thorough & on the ball from the first conversation.

After picking up the case Krystal has also been really proactive and responsive and i'm grateful to them both for their hard work and diligence.

23 juillet 2026
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Réponse de Brightstar Financial

Good morning Matt

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case and it looks like Neil and Krystal have done just that.

They are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

It has been a pleasure working with Ben…

It has been a pleasure working with Ben at Brightstar Financial on this recent deal. As a lender we always appreciate having a brokerage who works alongside us to keep a deal moving and we find Ben and the team friendly and helpful! We look forward to working with you again!

21 juillet 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon

Thank you for taking the time to leave us a 5* review.

Ben is delighted with your kind words and we are really happy that we were able to help.

We look forward to working with you again soon.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Great service from Thomas

Great service from Thomas - will be more than happy if all our cases end up with Thomas when using Brightstar. Regular updates and feedback so I was able to keep track of the progress of the application.

30 juin 2026
Avis spontané
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Réponse de Brightstar Financial

Good afternoon Nikki

Thank you for taking the time to leave us a 5* review.

Thomas is delighted with your feedback and is so happy that he was able to help.

Kind regards
Bradley Moore
Deputy CEO

Noté 5 sur 5 étoiles

Mortgage Adviser using Brightstar for bridging..

As a mortgage adviser,My AR firm doesn't have authorization for bridging/commercial cases at present, so we use Brightstar to package any of these cases for us. Krystal & Neil have been amazing at dealing with a tricky bridging case ive got, unfortunately there has been numerous issues with the legals but theyre doing everything they can to assist and try and get this transaction finally complete! Theyre always responsive & even if on leave etc someone else will pick up any enquiries. Id highly recommend Brightstar if you do have any cases that need to go through this route.

20 juillet 2026
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Réponse de Brightstar Financial

Good afternoon Mina

Thank you for taking the time to leave us a 5* review.

Krystal and Neil are so happy that they are able to help you and really appreciate your feedback.

I am sorry to hear about the issues with the legal side of things but I hope they will all be resumed as soon as possible.

Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

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