Very Disappointing Experience I placed an order with Brillianteers Diamond Studio two months ago, and I still haven’t received my purchase. Three weeks ago, the company provided me with a... Voir plus
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Placed an order before Christmas which was still supposedly on hold with the courier until early January. I have asked repeatedly for a refund and stated I no longer want the item. Despite promises on... Voir plus
At first I was a bit skeptical buying an engagement ring online, but I wasn’t finding anything locally that wowed me. After seeing positive reviews and an A+ BBB rating I gave it a shot. I bought the... Voir plus
I had been looking for a diamond ring for quite sometime and couldn’t go past Brillianteers prices. I was a little nervous purchasing from an overseas site but they were very helpful and communicative... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
30 Day Returns, Free Shipping and Limited Lifetime Warranty. We specialize in affordable diamond jewelry and offer thousands of engagement rings, earrings and pendants. Our jewelry is exclusively designed and hand crafted "in house" from beginning to e...
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I got a lab diamond (oval) and it is…
I got a lab diamond (oval) and it is absolutely beautiful. My now fiance is so in love with it. I used a finance option which was simple and it arrived super fast. I don't know if it's because of my location or not, but still. It cane with the certificate and a box. I did purchase a different box that was more to my preference, but the one it came with, was more than good. I'm really happy with the all around experience.
Ring looks even better in person
Ring looks even better in person. Great customer service; quick and fast replies. Fast shipment. Affordable prices. Thank you!
Terrible customer service and no sign of a refund for a product never delivered
Placed an order before Christmas which was still supposedly on hold with the courier until early January. I have asked repeatedly for a refund and stated I no longer want the item. Despite promises on the website 'We commit to address your inquiries 24/7 and provide you with expert advice as promptly as possible.' They take days to respond or don't reply at all and in the meantime I am left £100s out of pocket with no end in sight.
10/10 highly recommend
I can't recommend Brillianteers highly enough. This was the best customer service experience of my life, and most importantly, the ring is absolutely beautiful. When I wanted some adjustments made after receiving it, their customer service team were so helpful and accommodating, and made all adjustments free of charge. I cannot believe I got such a stunning, diamond/platinum engagement ring for the price I did. You will not find better value anywhere. My fiancée adores her ring and I will definitely be shopping at Brillianteers again. 10/10.
This company has by far exceeded my…
This company has by far exceeded my expectations with every order I have purchased with them. Quality products at an affordable price and friendly staff that care about the customer and their satisfaction. Highly recommended.
Engagement Ring
At first I was a bit skeptical buying an engagement ring online, but I wasn’t finding anything locally that wowed me. After seeing positive reviews and an A+ BBB rating I gave it a shot. I bought the Velvet diamond engagement ring in white gold. It virtually took no time at all to receive the ring once I made my purchase. It looked 1000% more elegant and beautiful than I expected based on the picture online. I am very impressed. The ring looks FANTASTIC on my fiancé. Family & friends continue to compliment on the ring’s beauty and sparkle. Gabriel even called me to personally check on my satisfaction with the ring and it’s size. 100% recommend.
Everything went perfect with the order
Everything went perfect with the order! I ordered it the Friday before Labor Day, and it showed up Wednesday after. I wasn’t expecting it in such a timely manner. The ring was beautiful! It looks way better in person than it did online! I’m still a month away from proposing, but she’s going to love it! I would definitely recommend them for your jewelry needs.
Diane in White Gold
Without a doubt the best experience I've had shopping for anything. Gabriel helped me the entire time and went out of his way to make sure I was satisfied. Very helpful and incredible deals. The shipping was insanely fast and the quality was beautiful on the ring that I purchased, I honestly couldn't be more satisfied with Brillianteers, I'd recommend them to anyone.
Easy to order
Easy to order, great service, great product.
FedEx is a joke though. The package required a signature and I received an email stating that the ring had been delivered and signed for though nobody was there. After racing home. The package was sitting on my porch. That could've been quite a score for some p.o.s. porch pirate.
Great quality
Great quality, and amazing customer service.
I'm very happy with the experience
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