The Bristol Residential Letting Co Avis 

726
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing team. From my 1st visit to the end of my tenancy, I was pleased to be interacting with the agency. The team was fantastic: professional, kind, efficient and reactive. Special thanks to: An... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So happy with the service we received! Had a viewing with Anais, she was lovely and so helpful! She kept us updated with our tenancy process and got things moving quickly for us. Would definitely us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière
  2. aussi dans
  3. Agence immobilière
  4. Société de gestion immobilière

Écrit par l'entreprise

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

726 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(726)

149 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have let my properties for a decade…

I have let my properties for a decade using the Bristol Residential Letting Agency and have always been extremely pleased with their service. They locate and vet good tenants and it’s reassuring to know that all the statutory admin is taken care of. Andy and team are exemplary, many thanks!

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Christine,

It is good to know that you are extremely pleased with the service you receive from me and the team.

As always if I can be of any help just let me know.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

My experience with Gemma McLaughlin

My experience with Gemma McLaughlin, Senior Property Manager at Bristol Residential Letting Co, has been a complete breath of fresh air. From the outset, she has been warm, approachable, and genuinely helpful — a rare combination in property management.
Gemma communicates clearly and promptly, always keeping me informed and ensuring nothing falls through the cracks. She handles issues efficiently and with professionalism, but what really stands out is her calm, friendly manner. You feel listened to and taken seriously, which makes all the difference.
It’s reassuring to know that someone so capable and conscientious is overseeing things.

23 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Yasmina,

Many thanks for your kind review! I’m really glad I could help you with managing your property over the years, I’ve really enjoyed working with you!

As always, if you ever need any assistance, please do not hesitate to ask 😊

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

Always professional and responds in…

Always professional and responds in good time,Amy’s knowledge and experience is evident.I would always choose BRL.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you for your kind review Andrew, I am glad you are happy with us! Thanks Amy

Noté 5 sur 5 étoiles

Bristol Residential Letting Professional Management

Bristol Residential Letting have always provided comprehensive service. Their expertise has ensured every aspect of the letting process has been managed professionally. Our point of contact Gemma McLaughlin is extremely professional and diligent ensuring both the landlord and the tenant can feel confident that the property is being managed professionally.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Trevor,

Thank you for your lovely review! I’m very happy that you’re pleased with the way we’ve managed your properties during your time with us.

It’s been a pleasure being your property manager over the years!

If you ever need any assistance going forward, please do not hesitate to reach out to us again and I would be very happy to help you.

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

The company is run very professionally…

The company is run very professionally . Their staff are knowledgeable, friendly and helpful, always providing support and advice when needed. They get back to you quickly following an enquiry . BRL Co are efficient ensuring that all necessary checks are made in a timely manner and ensure that the properties they oversee are well maintained. I have used their services for several years.

23 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you for these kind words, we take great pride in our service and it is good to hear this is reflected in the service you receive across the board!

Kind regards,
Joe

Noté 5 sur 5 étoiles

The Bristol Residential Letting Co

I have been using The Bristol Residential Letting Co for many years now, what a relief from the continuing legislation changes, TBRL Co look after it all. Everyone I have dealt with have been great, dealt with everything promptly and professionally. Andy Peters looks after our portfolio and is a star, if you need an agent I would highly recommend reaching out to Andy.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Les,

Thank you for your review.

I am glad to be able to take away the stress from you with the continuing legislation changes.

It is a pleasure to manage your portfolio.

All the best,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Joe Lomax and Bristol Lets

We've had a great experience with Bristol Lets and in particular with Joe Lomax our Property Manager. He gives a first class service and we know our home is being very well looked after. Thank you

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Good afternoon,

Thank you for the vote of confidence! Managing your property is a pleasure.

Kind regards,
Joe

Noté 5 sur 5 étoiles

Happy property owners

We have been property owners for a number of years and have always been very happy with the service provided by BR, our current property manager is Joe Lomax, he is responsive and knowledgeable in all areas. We would recommend BR.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Good afternoon Diana,

Thank you for taking the time to write these kind words, I am glad you are happy with the service I provide!

Kind regards,

Joe

Noté 5 sur 5 étoiles

I have always found Andy to have the solution!

I have always found Andy to be so helpful in sorting out problems and issues for the tenants and has usually already done the thinking for me and found the solution before i need to be involved or concerned.
i would certainly recommend this complete letting service to anybody who wants hassle free ownership!
Andy P

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Andy,

Thank you for your review and kind words.

I am glad you are happy with my management and trouble shooting skills, always looking for the right solution for your property.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

This company is truly professional.

This company is truly professional.

The staff are friendly
Easy to chat too
And

Helpful

They are uptodate with legislation and offer guidance where necessary to tennants.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you for your review Eric, I am glad you are happy with the service. Kind Regards Amy.

Noté 5 sur 5 étoiles

The best agency for tenants and landlords.

The best agency for tenants and landlords in Bristol. It’s the people that are important. At Bristol Residential the people are great. Andy Peters, Ed Forsyth and Angela Bromfield always go the extra mile to help. Fantastic.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear James,

Thank you for your kind words.

It is a pleasure to manage your properties.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Bristol Residential Lettings 5 *

I have been dealing with Bristol Residential for over 5 years, from advice on buying suitable properties to the full rental package they have been excellent. Their services cover all aspects of rental from tenant vetting to regular inspections and financial reports. I am a non resident landlord and BR give me peace of mind, the fact that their business is solely lettings means their advice is from an independent perspective.. Their staff are knowledgeable and helpful, I would like to give particular reference to Andy Peters and Amy Garrod and thank them for their excellent service.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Steve,

Thank you for your review, it is appreciated.

I am glad you are happy with the service that we provide and that it gives you peace of mind being overseas.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

The Bristol Residential Letting Co provides an excellent service.

The Bristol Residential Letting Co is a well organised and pro-active property manager. All dates for compliance and tenancy renewals are managed in an efficient manner. Regular inspection reports are comprehensive and highlight any repairs that require attention.
The service provided takes the stress out of being a property owner.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you Richard for your lovely 5* review, very much appreciated.  Kind regards Amy

Noté 5 sur 5 étoiles

A very professional Letting Agent

A very professional Letting Agent. Charlie Locke who manages my property is responsive and a great communicator, always keeps me up to date. Highly recommend.

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thanks for the lovely review Richard, it’s great to hear you’re happy with everything

Regards

Charlie

Noté 5 sur 5 étoiles

Great service and friendly team

Very happy with the service from Bristol Residential Letting over the years. I've been a long-standing client and know my property is in great hands with them. They find tenants quickly and do the vetting etc with great efficiency. My property is well looked after and my tenants are always happy. Special shout out to Charlie Locke who really gives it his all and is always prompt to reply to my emails and answer any questions I have. Thank you to Charlie and all the team at Bristol Residential Letting!

24 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thanks for the lovely review, I’m glad to hear you’re happy with everything

Regards

Charlie

Noté 5 sur 5 étoiles

Good quality service from Charlie

Charlie (Clifton office) is our property manager and we’ve always found him very efficient and very good with communication.
Things are dealt with clearly and quickly.

15 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thanks for the great review Kathy, it’s a pleasure managing the your property for you

Regards

Charlie

Noté 5 sur 5 étoiles

professional and efficient

A very professional and efficient Company. Our agent, Charlie Locke, makes it very easy . Reviews, utility checks, tenant issues, etc are quickly and efficiently addressed. Communications are timely and succinct. I can’t fault the service. Would definitely recommend.

23 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Bob,

Thanks you for the 5* review, it’s always nice to receive such positive feedback.

All the best, Charlie

Noté 5 sur 5 étoiles

We have had a great experience over the…

We have had a great experience over the several years that our flat has been let. Amy Garrod has always been very professional, and available to speak with when needed. She has given us advice when we have needed it, and looks after our tenants well. We would highly recommend this letting agency.

23 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you so much for your lovely review and taking the time to give such great feedback, it is very much appreciated.  Kind regards Amy

Noté 5 sur 5 étoiles

Wouldn't use any other company!

This lettings company are the best! They look after our property and our tenants in exemplary manner which means our tenants stay with us. But, should they decided to move out, I am certain new tenants will be found in super quick time so we aren't without rental income.
Our property manager, Gemma, always responds to any emails I send her almost immediately and is really fast at solving any problems that may arise.
Highly recommended in fact, I recommended them to our son and he is more than happy with their service, too.

23 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Chris,

Many thanks again for your kind words! I’m very pleased you are happy with our services for both you and your tenants!

I’m always around if you need me!

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

Gemma is always helpful!

Gemma is always helpful. Whole organisation has reassured me over introduction of renters rights bill, and helped get and renew the HMO license. Thank you!

23 février 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Anna,

Thank you for your kind review! We are always happy to assist you when needed.

If you need any further advice going forward, please do not hesitate to ask.

Gemma McLaughlin
Senior Property Manager

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