The Bristol Residential Letting Co Avis 

Gemma is always helpful. Whole organisation has reassured me over introduction of renters rights bill, and helped get and renew the HMO license. Thank you!

i now have 2 properties with bristol residential letting and i wouldn't have them with anyone else ... they are very, very good. they know their stuff and are always there to help you; a great letting company!

This company provides an excellent management service to me. They are very efficient, communication is clear, they give fair advice about problems and I believe they are also good with the tenants.

I speak regularly to Charlie Locke who provides me with excellent service and feedback. In this time of rapidly changing laws the requirement for up to date information is essential.

Charlie Lock at Bristol residential letting has always provided a good service in the full management of my rental flat. His communication is excellent and his company gets things fixed quickly. Condition reports and monthly payment reports are all performed professionally.

Gemma, from the Southville office, was great as my property manager. Very communicative and fast response times for any maintenance issues that came up during my tenancy.

As a first-time renter, I honestly couldn’t have lucked out more with a letting agency. Choosing Bristol Residential Letting turned out to be the best decision I could have made. From day one, they made what could have been a stressful and overwhelming process feel smooth, clear, and genuinely well-managed.

I was renting a flat through them for just over three years, and I can confidently say the excellent service has been consistent throughout. Communication has always been professional, friendly, and transparent, which gave me real peace of mind—especially as someone new to renting at the start.

Andy Peters has been my main point of contact and has been absolutely fantastic. He’s always helpful, approachable, and incredibly prompt and efficient when dealing with maintenance requests or any other issues. Whenever something needed attention, it was handled quickly and without fuss, which made a huge difference to my overall experience as a tenant.
I’ve felt supported and valued the entire time I’ve rented with them. I wouldn’t hesitate to recommend them to anyone—especially first-time renters looking for a reliable, responsive, and trustworthy agency.

I have had a great experience with The Bristol Residential Letting Co. Amy has been absolutely fantastic and genuinely the kindest letting agent I’ve ever had. Her genuine willingness to help has really stood out. I would absolutely recommend her and the whole company to anyone. Thanks so much for everything!

My property manager, Aimee Hawkesford and the Bristol Residential letting Co have been absolutely fantastic landlord reps and I have no complaints what so ever.

Aimee has always been super fast with comms and very accommodating for any issues I’ve had with the property. Having a a property manager than clearly cares for the tenants experience has made a huge difference to my tenancy.

I’d highly recommend and if anyone is thinking of pursuing a property with this agency or agent, then you are in trusted hands!

Bristol Residential Letting have managed my let property for several years now and have been happy throughout with their excellent service. Andy Peters is my main point of contact and is always helpful both with advice when I’ve needed it and also dealing quickly and efficiently with maintenance or other issues as and when they inevitably arise from time to time. For example I recently needed to arrange an EPC at short notice and Andy booked and had it completed within a couple of days….very impressed and grateful to him for his continuing help.

would definitely recommend you to let bristol residential letting co manage your property you are definitely in safe hands !

Really helpful staff. Ryan was understanding of our situation and happy to support a second viewing. Plenty of information around next steps

Amy Garrod was such a help recently. Out of the blue, we had a problem with a previously exemplary tenant. On vacating the first floor flat, the tenant’s removal firm badly damaged the carpet over a series of steps on the staircase. The removals company declined responsibility. As the damage occurred in the common parts, not the flat itself, the damage was not covered by the tenant’s deposit. Amy's gentle diplomacy meant that the tenant - eventually - acknowledged responsibility and agreed to pay. Amy then liaised with a carpet fitter to ensure the job was done. As I am no longer living in Bristol, I was very grateful for Amy's quiet efficiency in dealing with these matters.

I rented from Bristol Residential for three years. My property manager, Amy G, was always responsive and quick to address maintenance concerns. I left the UK before the official end of my lease, Amy was very helpful in settling things upon the lease ending. Will definitely prioritise working with them if I have future housing needs.

Gavin was amazing he was excellent with communication. He is very efficient and fixed the problem very quickly. Thank you Gavin!

I have rented through Bristol Residential Lettings since June 2025, and have just moved into another property of theirs. Everything, from the tenant-swap process and placing the deposit, to checking out and returning the deposit, has been totally smooth and professional (thank you very much to our Property Manager, Andy from the Southville office). Any concerns we had were responded to and resolved very quickly, and the contractors they used were also always friendly. This is such a contrast to other agents in Bristol that I have used before, who were impossible to get hold of and persistently tried to take advantage because I was a young person.

In short, I’d recommend Bristol Residential Lettings to anyone looking to rent in Bristol!

Freya was a fab property manager while I was a tenant - super responsive, kind, and helped us get our deposit back!

As a tennant for over 4 years, we had Andy Peters as the property manager and he was fantastic! Great communication, will go out of his way to help, and professional at all times. He is also genuinely a nice person. He even looked after my parcel after I had left the property. Would highly recommend!

We have had a fantastic experience with The Bristol Residential Letting Co. Special thanks to our property manager, Andy Peters. From the beginning, he has been incredibly professional, proactive, and easy to communicate with. Any issues we raised were handled swiftly and with a high level of care. It is rare to find a property manager who is so dedicated to ensuring both the property and the tenant are well looked after. We highly recommend his services and that of the agency to anyone looking for a stress-free letting experience.

Bristol Residential Lettings Co have been great to work with and Amy Garrod is a fantastic property manager. From sorting out my tenancy agreement to helping with any queries throughout my tenancy, she is always friendly and communicative to make sure any questions are answered and repairs are completed in a timely manner.