Britannia Car Leasing Avis 

852
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... Voir plus

Noté 5 sur 5 étoiles

I have been using this Britannia and Elliott for 8 years and have always had great service. I have always got the car that I want at a great deal and with no fuss.

Noté 5 sur 5 étoiles

The ability to listen is the greatest quality of any sales person and having been a Sales Director for 40 years i feel well placed to comment upon the service that I received from Heidi Leake. Fir... Voir plus

Noté 5 sur 5 étoiles

Matt Bergin was brilliant in sorting our next car. Have used him twice before and can highly recommend. Delivered on time on time on day requested.

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

852 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(852)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Friendly and efficient service

Friendly and efficient service. I have now leased three cars through Britannia. Plenty of information about vehicles, including reviews, available via their website.

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi there,

Thank you for your positive review. I will pass your comments on to the team who will be happy to hear from you.

Thanks,

Britannia Car Leasing.

Noté 2 sur 5 étoiles

Lack of communication

Lack of contact from account contact. It took 6 weeks to deliver a car that I was told it would take 2 weeks to deliver to me

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi Stephanie,

Thank you for your review. We want all of our customers to receive the best possible service. We will take your review on board to improve our service in the future.

Thanks,

Britannia Car Leasing.

Noté 5 sur 5 étoiles

Fast response

Fast response, easy to deal with and kept me informed all the way.
Would highly recommend them.

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi Andrew,

Thank you for your positive review. I will be sure to pass on your kind words to our team who will be very happy to hear.

Thanks,

Britannia Car Leasing.

Noté 5 sur 5 étoiles

Good communication and great service

Good communication and great service, car delivered quickly and as described

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi Ian,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Our team are on hand to assist you in the future should you require our services.

Enjoy your new vehicle!

Thanks,

Britannia Car Leasing.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi Lynn,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Enjoy your new lease!

Thanks,

Britannia Car Leasing.

Noté 3 sur 5 étoiles

Additional fee's charged upfront

I dislike the fact as well as a commission payment from the finance company they also demanded over £400 prior to accepting the order from the customer.

26 février 2025
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi Steve,

Thank you for your feedback, we take all feedback onboard to improve our service in future.

We do not demand any money from any of our customers, however, what we do ask is that our customers pay us a vehicle processing fee for our excellent sales team to help source you a vehicle, and arrange all the finance.

Please enjoy your new car, we look forward to speaking in the future.

Thanks,

Britannia Car Leasing.

Noté 1 sur 5 étoiles

Spamming a work's email address

My business email address started receiving spam from this company a few months ago. I have never even heard of them beforehand. Unsubscribe requests are ignored.

13 février 2025
Avis spontané
Logo de Britannia Car Leasing

Réponse de Britannia Car Leasing

Hi there,

We have the option to unsubscribe from our emails using the link at the footer of the email. If you would like us to unsubscribe you, please contact us at sales@britanniacarleasing.co.uk.

Thanks,

Britannia Car Leasing.

Noté 1 sur 5 étoiles

So called dormant company constantly mass-spamming!

You know a business is on the skids (no pun intended) when they have to buy non-opted in mail lists and then relentlessly spam, even when they are aware that they are doing so. I wonder if their 53 year old director who doesn’t like his privacy compromised (ironic really) would like it if he has to open up piles of this unsolicited crap every day?

Oh, and rather oddly, why is your company showing dormant accounts when you are clearly trading?

4 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Endless Spam and Fake Reviews

Despite never signing up, I'm constantly spammed by this company. They bypass my junk filters by changing their email addresses, making unsubscribing useless. It's disappointing that a supposedly reputable company would resort to using unauthorized email lists and ignore ICO regulations. Looking at the reviews here, it's obvious many are fake. Disappointing, Trustpilot!

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company

I have just acquired a new Suzuki Swift through Britannia. There were no problems with the order process and the car was delivered on my date choice. The car itself has exceeded expectations. I cannot speak highly enough about my whole experience.
Their communication, service and support has been exemplary.

26 septembre 2024
Noté 5 sur 5 étoiles

Lease car

I purchased my 2nd car with these guys excellent service from start to finish, Admin person was superb as well. Will be using again

26 septembre 2024
Noté 5 sur 5 étoiles

Straightforward process!

Straightforward process from start to finish.

From the digitally signed forms, to the tablet sign-off from the delivery driver, straightforward and simple.

6 septembre 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus