Britelite Home Improvements Avis 

2 117
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were unsure how difficult this job would be - removal of a door, a replacement window, and then rebuilding brickwork to match forty year old bricks. Geoff and Liam not only made it look quick and... Voir plus

Noté 5 sur 5 étoiles

I recommend britelite windows because price are heat and company was very helpful and also the installer Geoff and Liam were very tidy also they explain how good the products are which I’ve notic... Voir plus

Noté 5 sur 5 étoiles

So this will be the second door that I have purchased supply only from Britelite windows and doors each time I was walked through the process with Dominic Baxter who made the process easy and has... Voir plus

Noté 5 sur 5 étoiles

Exceeded all expectations. We were initially dubious as they provided the lowest quote. However, their brilliant reviews convinced us to take the plunge, and wow, were we impressed! The installers wer... Voir plus

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Entrepreneur en toiture
  4. Équipement et installation de conservatoire
  5. Fournisseur de cadres en aluminium
  6. Fournisseur de fenêtres PVC
  7. Service d'installation des fenêtres

Écrit par l'entreprise

Britelite Home Improvements has been fitting quality home improvement products in Kent, Sussex, Essex, Surrey and London for over 50 years! Britelite started with John Baxter and Arthur Clacy in the showroom/offices in Lower Stone Street in Maidstone, with two teams of fitters and two administrators. Now, in 2025, we have our Head Office in Parkwood Trading Estate, Maidstone which also houses one of our conservatory show centres. We have over 40 teams of fitters and over 60 staff members, all of whom are committed to the task of making your installation run smoothly.

Triple A Rated.

Écrit par l'entreprise

We're commited to our customers.
We are so confident that we offer the best, most secure and energy efficient products on the market, we provide our customers with our Triple A-rated promise: A-Rated energy efficient glazing and secure windows. Britelite install Triple glazed Windows as standard, which are A++ rated and include a 10 point locking system meaning your home will be warm and secure. A-Rated fitters are fully trained to industry standards. Our fitters have the BSI KiteMark for the installation of window and doors and have achieved or are working towards the NVQ for the installation of windows and doors. A-Rated company that will give you an honest and value for money first class service. It has been Britelite’s policy to be open and honest with every customer, which is why we offer our best price first time – every time, with no hidden extras, our prices always include VAT and Fitting.

Britelite's Guarantee.

10 Year fully transferable Guarantee.

All of our Windows, Doors and Conservatory installations come with a fully transferable 10 Year Guarantee. If during this time you have any problems you can contact our service department at our head office on 0800 505070.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(2 117)

238 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great product & great service.

Geoff and Liam did a fantastic job installing our new windows and doors. Everything was done quickly and neatly, and they kept us updated throughout. They also helped with a few extra bits without any fuss. Highly recommend Britelite—top service from start to finish.

3 février 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s fantastic to hear you were so pleased with both the product and the service. We’re delighted Geoff and Liam delivered such a neat and efficient installation and kept you well informed throughout. Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Home extension

Rob, Dan and the rest of BRITELITE team doing a great job so far. Impressed with their communication, professionalism and quality of work.

20 février 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s great to hear you’re impressed with the communication, professionalism and quality of work so far. We’re pleased Rob, Dan and the rest of the team are delivering a positive experience. Thank you for your 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

The process from start to finish was…

The process from start to finish was great. Karl the fitter was on time, tidy, polite and helpful.

16 février 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear the whole process went so well for you from start to finish. We’re delighted Karl delivered such a tidy, punctual and helpful installation experience.

Kind Regards,
Britelite Home Improvements

Noté 1 sur 5 étoiles

quilt cover left with marks of filler…

quilt cover left with marks of filler in various places.,Front garden left messy needed sweeping.Debris left on roof.Porch left in messy condition.WHEN I CONTACTED bRITLITE WAS TOLD TO WASH TGHE BEDDING!

13 février 2026
Noté 4 sur 5 étoiles

I'm extremely pleased with my new door…

I'm extremely pleased with my new door (thanks Andy). Every employee I've dealt with during the process has been very polite and friendly. It was built quicker than expected which was great. A couple of issues (hence 1 dropped star) which are/have been sorted out without any fuss or quibble. I would recommend this Company. The fitter was very very good btw......

16 février 2026
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Réponse de Britelite Home Improvements

We’re pleased to hear you’re so happy with your new door and that the whole team made the process a positive one. It’s great to know any issues were resolved quickly and without fuss, and that the installation was completed to such a high standard. Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

The fitter turned up on time

The fitter turned up on time, laid down dust sheets and made sure everything was clean and tidy before he left. The whole experience was positive

16 février 2026
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Réponse de Britelite Home Improvements

It’s great to hear the fitter arrived on time, took care to protect your home and left everything clean and tidy. We’re delighted you had such a positive experience.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Excellent quality product and great…

Excellent quality product and great work ethics,

10 février 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the quality of the product and the standard of work carried out. Thank you for your 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with both the quality of the product and the service you received. Thank you for your 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Windows installed within a couple of…

Windows installed within a couple of weeks of ordering. Very pleased with windows. You pay for the quality you get

11 février 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the quick installation and the quality of your new windows. We’re delighted you’re happy with the result. Thank you for your 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Very efficient service

Excellent lead time. Just four weeks from ordering our new windows to fitting.

Good communication. Excellent fitting team ( Luke and James). Went over and above to get the work completed.

5 février 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the quick turnaround and clear communication throughout. We’re delighted Luke and James went above and beyond to deliver such a high standard of work. Thank you for sharing your experience.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Honestly I would have given more

Honestly I would have given more, however the Experience dealing with Britelite from start to finish was remarkable, such professionalism is rarely found. WELL DONE ALL OF YOU

Mr,Mrs Faux

9 février 2026
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Réponse de Britelite Home Improvements

We can’t thank you enough for such wonderful feedback. It really means a great deal to hear that your experience with Britelite stood out and that our team’s professionalism made such a positive impression. Your kind words will be shared with everyone involved — thank you again for taking the time to write such a generous review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Excellent new windows

Very pleased with my new windows. Not the cheapest on the market, but you pay for what you get. The installer, Lambi did an excellent job, ensuring there was a proper finish to the surrounds.

7 février 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s great to hear you’re so pleased with your new windows and the quality of the finish. We’re delighted Lambi delivered such an excellent installation. Thank you for your 5-star Trustpilot review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

They keep their appointment as plan and…

They keep their appointment as plan and agreed .They also explained everything clearly no hidden price or agenda.The guy who did the windoy installation was very efficient and professional.And also when ever I called for enquiry their customer service and hep desk staff are very helpful ,They put you the right department .

28 janvier 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the punctuality, clear pricing and professional installation. We’re also glad our customer service team were helpful whenever you needed support. Thank you for your 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Fair on price

Fair on price. Reliability and good quality installation

2 février 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the pricing, reliability and quality of the installation. Thank you for taking the time to leave a 5-star review.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Geoff & Liam were super

Geoff & Liam were super. We had all our windows and most external doors replaced. This is the 2nd time we have used Britelite and we are not disappointed. Geoff & Liam arrived early each morning and put in a full shift to get our work finished. They took care to protect furniture and cleaned after each day. Great sense of humour. Assets to Britelite without a doubt.

20 janvier 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s wonderful to hear you were so pleased with your second experience using Britelite. We’re delighted Geoff and Liam delivered such a high standard of work while taking great care of your home — and keeping spirits high along the way. Thank you for your continued trust.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

A huge thank you to Britelite

A huge thank you to Britelite for our new triple glazed windows.
Andy was our first contact who was excellent, understood exactly what we wanted and started the process. Lee came next and measured up, very professional and knowledgeable. Finally came installation day with Geoff and Liam, two fantastic, hard working and pleasant installers. They worked non stop on both days providing us with the quality window installation that we were expecting from Britelite.
Next visit will be for a front door and patio doors.
I would certainly recommend Britelite to anyone.
Lynn Silvester

17 janvier 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s wonderful to hear how happy you are with your new triple-glazed windows, Lynn. We’re delighted Andy and Lee supported you so well at the start, and that Geoff and Liam delivered the high-quality installation you were expecting. It’s great to know you’re already thinking about your next project with us. Thank you for recommending Britelite.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Highly recommend the entire team!

Geoff and Liam did a fantastic job fitting 8 windows and a set of patio doors. They were friendly, hardworking, and very professional from start to finish. They kept everything clean and tidy and the quality of their work is excellent. I’m very pleased with the result and wouldn’t hesitate to recommend them.

Ray, who sold me the windows was an absolute pleasure to work with. He was charming, attentive, and gave me a really good price. He kept in touch throughout the process and even visited on the day of fitting to make sure everything went smoothly.

Lee the surveyor was great too. He was thorough, knowledgeable, and very professional. Highly recommend the entire team!

25 janvier 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s wonderful to hear how pleased you are with the whole experience. We’re delighted that Geoff and Liam delivered such a high-quality installation, and that Ray and Lee supported you so well throughout the process. Thank you for your kind recommendation of the entire team.

Kind Regards,
Britelite Home Improvements

Noté 4 sur 5 étoiles

Happy with installation of new door

Pleased with the neat and tidy installation by Geoff & Liam.

19 janvier 2026
Avis spontané
Logo de Britelite Home Improvements

Réponse de Britelite Home Improvements

Thank you for your feedback. We’re pleased to hear you were happy with the neat and tidy installation carried out by Geoff and Liam.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Good knowledge salesman Good quality…

Good knowledge salesman Good quality product value for money

20 janvier 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the advice from our salesperson and found the product good quality and good value for money. Thank you for your feedback.

Kind Regards,
Britelite Home Improvements

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