Britelite Home Improvements Avis 

2 109
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was very easy from ordering to install. Everyone from sales to fitter were super friendly, professional and caring throughout. Our fitter Lambi was kind, polite, friendly and tidy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Geoff and Liam did an excellent job installing the windows and door and they were professional, courteous and friendly. They explained what they were doing clearly and went over and above the quality... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This is the second time we have used Britelite and we would definitely recommend them. This time we had a window sill dropped and bifold doors installed. Geoff and Liam who did the install were extr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, I found Britelite to be straightforward, clear and extremely helpful from my initial inquiries, survey, payments and final installation. We are over the moon with our new front door, the quality... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Entrepreneur en toiture
  4. Équipement et installation de conservatoire
  5. Fournisseur de cadres en aluminium
  6. Fournisseur de fenêtres PVC
  7. Service d'installation des fenêtres

Écrit par l'entreprise

Britelite Home Improvements has been fitting quality home improvement products in Kent, Sussex, Essex, Surrey and London for over 50 years! Britelite started with John Baxter and Arthur Clacy in the showroom/offices in Lower Stone Street in Maidstone, with two teams of fitters and two administrators. Now, in 2025, we have our Head Office in Parkwood Trading Estate, Maidstone which also houses one of our conservatory show centres. We have over 40 teams of fitters and over 60 staff members, all of whom are committed to the task of making your installation run smoothly.

Triple A Rated.

Écrit par l'entreprise

We're commited to our customers.
We are so confident that we offer the best, most secure and energy efficient products on the market, we provide our customers with our Triple A-rated promise: A-Rated energy efficient glazing and secure windows. Britelite install Triple glazed Windows as standard, which are A++ rated and include a 10 point locking system meaning your home will be warm and secure. A-Rated fitters are fully trained to industry standards. Our fitters have the BSI KiteMark for the installation of window and doors and have achieved or are working towards the NVQ for the installation of windows and doors. A-Rated company that will give you an honest and value for money first class service. It has been Britelite’s policy to be open and honest with every customer, which is why we offer our best price first time – every time, with no hidden extras, our prices always include VAT and Fitting.

Britelite's Guarantee.

10 Year fully transferable Guarantee.

All of our Windows, Doors and Conservatory installations come with a fully transferable 10 Year Guarantee. If during this time you have any problems you can contact our service department at our head office on 0800 505070.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(2 109)

230 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class, professional company

Very professional, friendly and helpful staff. Delighted with my new windows. Would definitely use this company again

10 août 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you’re delighted with your new windows. We’re so pleased our team’s professional, friendly and helpful approach made such a positive impression, and it’s great to know you would choose Britelite again in the future.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Pleasant experience from start to…

Pleasant experience from start to completion. Good communication throughout and swift resolution of any issues. Windows and doors are superb quality and look amazing. Installation was completed in a timely manner, and the installation team were very professional and efficient. Highly recommend. Thank you.

11 mai 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s fantastic to hear you had such a positive experience from start to completion. We’re delighted you’re so pleased with the quality and appearance of your new windows and doors, and that our communication and prompt resolution of any issues helped everything run smoothly.

It’s also wonderful to hear the installation team impressed with their professionalism and efficiency. Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

It was the organiser

It was the organiser, the person who explained and persuaded me to buy the door rather than the other companies I was looking into. David eas kind, helpful and knowledgeable. He obviously believes in the company and was a genuine dates person.

4 août 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear David made such a positive impression and helped you feel confident in choosing Britelite for your new door. We’re delighted his kind, helpful and knowledgeable approach stood out and that you felt well informed throughout the process.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Job well done.

Job well done.

25 novembre 2025
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the work carried out. We’re delighted everything was completed to your satisfaction and appreciate you taking the time to share your experience.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Excellent workmanship

I was very please with the whole fitting. The guys arrived on time. Fitted the door and frame in no time at all and with minimal mess. I would certainly use Britelite again.

10 août 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you were so pleased with your new door and the quality of the installation. We’re delighted the team arrived promptly, worked efficiently and kept disruption and mess to a minimum.

It’s great to know you would choose Britelite again in the future.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Britelite are a great company to work…

Britelite are a great company to work with from ordering the product, the site visit to the fitting of the door was easy and professional. I would recommend this company to anyone. Great experience.

10 août 2026
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Réponse de Britelite Home Improvements

It’s fantastic to hear the whole process, from ordering and survey through to the final installation, was smooth and professional. We’re delighted you had such a positive experience with the team.

Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Very efficient friendly service from…

Very efficient friendly service from beginning to end. Lovely quality front door. Highly recommend this company.

21 juillet 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you’re so pleased with your new front door. We’re delighted you found the service friendly and efficient throughout and that the quality of the finished product met your expectations.

Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Great Experience with BriteLite

Great Experience with BriteLite! Happy with our new door, hoping to get a quote for our windows soon. Would highly recommend!

4 août 2026
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Réponse de Britelite Home Improvements

It’s lovely to hear you’re so happy with your new door and had such a positive experience with Britelite. We’d be delighted to help when you’re ready to look at replacing your windows too.

Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Perfection!

Great service and great patio doors. Thank you. Happy and confident to recommend you to anyone!

3 août 2026
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Réponse de Britelite Home Improvements

It’s fantastic to hear you’re so pleased with your new patio doors and the service you received. Knowing you feel confident recommending Britelite to others means a great deal to us.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Good installation

Good communication, good pricing high quality good sale's technique
The installation finished and started on time quality finish
Would considered using again and would recommend to neighbours
Installers professional and polite

27 juillet 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were pleased with the whole experience, from the communication and pricing through to the finished installation. We’re delighted the work was completed on schedule to a high standard and that our installers’ professional and polite approach made a positive impression.

Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

great service

great service, help if you need to answer a query , and the product was great.

3 août 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were so pleased with both the service and the quality of the product. We’re delighted the team were on hand to help with any questions and make the experience a positive one.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Windows are really good quality

Windows are really good quality. They were fitted excellently and efficiently by polite and friendly fitters. The whole experience was very smooth and efficient from ordering to fitting.

28 juillet 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you’re so pleased with the quality of your new windows. We’re delighted the whole process ran smoothly from ordering through to installation, and that the fitters’ friendly, professional and efficient approach made such a positive impression.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Good quality windows brilliant fitters…

Good quality windows brilliant fitters Lee and Dan very respectful of home 110% recommend them

23 juin 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s fantastic to hear you’re so pleased with the quality of your new windows. Lee and Dan will be delighted to know their workmanship and respect for your home made such a positive impression.

Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Great service and reasonable price for…

Great service and reasonable price for good quality products. Had new windows and doors fitted for the whole house. Geoff and Liam were very professional and tidied up each day after finishing. Highly recommended

30 juillet 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s wonderful to hear you’re so pleased with your new windows and doors. Geoff and Liam will be delighted to hear your comments about their professionalism and the care they took to leave your home clean and tidy each day.

It’s also great to know you were happy with the quality and value of your new products. Thank you for your recommendation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Good service from britelite

From start to finish it was a very good service. Was told it would take around 12 weeks but due to it being done for an elderly vulnerable person and that his old door couldn’t be locked properly, they made it a priority and they turned this job around within a few weeks. So thank you to Britelite windows.

12 juin 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you were so pleased with the service. We’re especially glad the team recognised the circumstances and were able to prioritise the installation, ensuring the new door was fitted much sooner than originally anticipated.

Thank you for taking the time to highlight the care and support provided by the team.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

All I spoke to were friendly

All I spoke to were friendly. The window fitter was open to questions and explained everything to me - for example how to clean the window and frames. He was respectful of my home and cleaned up after him. He wore covers on his shoes.

21 juillet 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you had such a positive experience with our team. We’re delighted your installer took the time to answer your questions and explain how to care for your new windows, while showing such respect for your home throughout the installation.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Product and service

From inspection to survey and installation, Britelite demonstrated professionalism and unparalleled delivery of product and service.
Your service was excellent and the installer of the door cleaned the work area after the installation. Welldone Britelite and keep the good work going. Thanks

13 juillet 2026
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Réponse de Britelite Home Improvements

It’s wonderful to hear you received such excellent service throughout, from the initial inspection and survey through to installation. We’re delighted the professionalism of the team and the care taken during the installation made such a positive impression.

Your kind comments are greatly appreciated.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Very clean and tidy and great at there…

Very clean and tidy and great at there job glad I gave to Britelite

28 juillet 2026
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Réponse de Britelite Home Improvements

It’s great to hear you were so pleased with the work carried out. We’re delighted the team’s workmanship and care in leaving everything clean and tidy made such a positive impression.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Everything was done efficiently

Everything was done efficiently, any mess was cleared up the men were very helpful and I’m very pleased with the door and how it looks.

21 juillet 2026
Logo de Britelite Home Improvements

Réponse de Britelite Home Improvements

It’s lovely to hear you’re so pleased with your new door and the finished result. We’re delighted the team were helpful and efficient throughout, taking care to leave everything clean and tidy once the work was complete.

Kind Regards,
Britelite Home Improvements

Noté 5 sur 5 étoiles

Geoff and Liam were both very efficient and professional

After a small delay of actual instalment which was for a perfectly valid reason the guys came with the scaffolding on the day expected and did a good job erecting it with care and caution regarding the front garden and front of house protection. Geoff and Liam arrived on time on both days to do the actual fittings and were extremely efficient and professional. The work they did was tidy and neat and they took great care to protect the furnishings and carpets throughout the house at all times. They were very polite and friendly.

25 juillet 2026
Avis spontané
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Réponse de Britelite Home Improvements

It’s wonderful to hear Geoff and Liam made such a positive impression. We’re delighted their professionalism, efficiency and attention to detail stood out, particularly the care they took to protect your home and furnishings throughout the installation.

It’s also great to know the work was completed neatly and with such a friendly and considerate approach.

Kind Regards,
Britelite Home Improvements

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