I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
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I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
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Pro's - my payments are one lump sum which is awesome. Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements tha... Voir plus
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Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.
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From my experience … whenever I contact them someone answered my call in less than 3 min . If you have any issues or whatsoever just use your portal and it will reach them immediately… it’s like leavi... Voir plus
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When I decided to go with A Debt consolidation, I did not realize my credit score would go to 0.I did have good credit.I should have just got a loan and paid everything off.And not went with you very disappointed.

Réponse de Brookhavenlaw
Without their help i would still be paying $2.500 dollars a month in minimum payments

Réponse de Brookhavenlaw

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Réponse de Brookhavenlaw
So far everything has been going ok I guess. My only negative and the reason for not giving 5 stars would be that it seems to be taking longer than I thought to settle my accounts. I have had one account settled since joining 6 months ago. I mean maybe it does take a while but I guess my expectations were higher. But as far as account management and communication, that has all been fine with no issues. Update as of September 15th 2026: I still think things are being settled way slower than I expected. I understand that my money account does not have a lot in it but I still thought things would at least be settled so late fees and all the extra fees would stop adding up and also the risk of being sued. I really want my big accounts to be at least settled. So just a little worried and disappointed if I am being honest.

Réponse de Brookhavenlaw
Just the professional attitude but friendly people and good results so far with my case

Réponse de Brookhavenlaw
They could do a better job at communicating and responding to client's emails and concerns in the portal. I have a creditor who accepted the settlement offer and they are being paid, but still reporting me late. I thought what was presented to me was that would stop after the plan was accepted.

Réponse de Brookhavenlaw
The communication between myself and the company is poor. When you send in documents for emails with real serious questions, you do not get timely response from the company.

Réponse de Brookhavenlaw
Jessica was very helpful and help me with everything I needed

Réponse de Brookhavenlaw
Customer service is very professional and trustworthy

Réponse de Brookhavenlaw
They were informative and comfortable to talk to and they let you know they're on your side...Thank you

Réponse de Brookhavenlaw
The customer service is exceptional, always professional and friendly. They respond very quickly to my calls and emails and give me assurance that they are working on my behalf.

Réponse de Brookhavenlaw
The app sucks. Can't figure it out and the numbers are wrong. Thinking about canceling and deal with them credit card companies directly. Get the bills off my hands

Réponse de Brookhavenlaw
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