Brookhavenlaw Avis 314

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Larry G, I want to thank you for your professionalism, you were patient with me answering all my questions and distinguishing my fears. You helped me to understand not only what Brookhaven Law does bu... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I have had a bad experience with Brookhaven Law. I started with them back in September of 2025 and since then they only have 3 credit card companies that they have settled with. I am really disguste... Voir plus

Noté 5 sur 5 étoiles

Customer service very helpful. Payments are very easy to make . Every one that works for Brookhaven law group are very helpful in you understanding the methods they really help out on debt relief. Ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every step was explained in detail, easy to understand and follow. They answered all my questions even took my phone call when I became concerned about collection. Highly recommend them to anyone want... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 2 sur 5 étoiles

I have had a bad experience with Brookhaven - TOTAL RIPOFF

I have had a bad experience with Brookhaven Law. I started with them back in September of 2025 and since then they only have 3 credit card companies that they have settled with. I am really disgusted with them and probably going to cancel with them in the next few days. I would go somewhere else if I were you. Plus they charge settement fees and didn't tell me.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Stress Relievers

Larry G, I want to thank you for your professionalism, you were patient with me answering all my questions and distinguishing my fears. You helped me to understand not only what Brookhaven Law does but where I was and how to stop from drowning in debt. You searched for and found a solution to my situation.I felt freedom,finally. The payment plan was considerably reasonable to my surprise. I appreciate you and the company for helping people like myself. Thank you so very much!

17 avril 2026
Avis spontané
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Réponse : Brookhavenlaw

Delo, thank you for taking the time to review your recent experience with Brookhaven Law Group and Larry! We’re so pleased to hear that you're receiving professional service and support, we look forward to assisting you throughout the remainder of your program and bringing you closer to your debt-free goals.

Noté 5 sur 5 étoiles

After difficulties

After difficulties, customer service was finally able to resolve them. I am very satisfied. very helpful, thank you

20 avril 2026
Avis spontané
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Réponse : Brookhavenlaw

Jeff, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to assisting you throughout the remainder of your program.

Noté 1 sur 5 étoiles

Lack of communication and slow…

Lack of communication and slow resolution

28 octobre 2025
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Réponse : Brookhavenlaw

Thank you for taking the time to share your feedback with us regarding the contact and pace of your program. We hope that the information provided by our Client Services team helped to answer your concerns; we look forward to your continued program success!

Noté 5 sur 5 étoiles
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Réponse : Brookhavenlaw

Monte, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional communication and support from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

Customer service very helpful

Customer service very helpful. Payments are very easy to make . Every one that works for Brookhaven law group are very helpful in you understanding the methods they really help out on debt relief. Very helpful from start and when they find new information they let you understand very helpful .

31 mars 2026
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Réponse : Brookhavenlaw

Charlotte, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

They were very helpful at any questions…

They were very helpful at any questions I had. they are helping me with all my credit cards and loan just like they said.

30 mars 2026
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Réponse : Brookhavenlaw

Joaquin, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

They are doing a wonderful job of…

They are doing a wonderful job of keeping us informed and getting the credit card issues corrected. Thank you so much for your help, you don't know how much this means to my hubby and I.

23 mars 2026
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Réponse : Brookhavenlaw

Thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

No Nonsense

Took care of everything.

17 mars 2026
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Réponse : Brookhavenlaw

Thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining account and bringing you closer to your debt-free goals.

Noté 5 sur 5 étoiles
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Réponse : Brookhavenlaw

Kathy, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles
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Réponse : Brookhavenlaw

Thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

Always very kind

Always very kind, helpful with questions. Do what they say. Keeps me informed. I am decision maker in transactions.

25 février 2026
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Réponse : Brookhavenlaw

Catherine, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

Respectful customer service and always…

Respectful customer service and always going above and beyond to help.

20 février 2026
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Réponse : Brookhavenlaw

Thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and support from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

Great Customer Service

Great Customer Service - Thank You!

25 février 2026
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Réponse : Brookhavenlaw

Matthew, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and support from our team, we look forward to your continued program success.

Noté 5 sur 5 étoiles

They answer back right away

They answer back right away
I've paid off 2 items so my fear has been put to rest

16 février 2026
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Réponse : Brookhavenlaw

Renee, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving timely service and results, we look forward to your continued program success.

Noté 5 sur 5 étoiles

Returning calls

Returning calls. Also, I received great customer service from Mr. Sherr.

Not sure of dates for all return calls.

18 février 2026
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Réponse : Brookhavenlaw

Cheryl, thank you for taking the time to review your recent experience with Brookhaven Law Group and Brad! We’re so pleased to hear that you're receiving professional service, we look forward to your continued program success.

Noté 4 sur 5 étoiles

Manage expectations at the start

The process was explained but the timelines were not near close to accurate. It would have allowed me to manage my expectations differently regarding events that happened. Because of that, I was often calling in and asking for updates opposed to knowing that there really wasn't going to be any for a while.

9 février 2026
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Réponse : Brookhavenlaw

Clinton, thank you for taking the time to share your feedback with us, it is valuable information for us to have as we work to craft our communications for each client. Congratulations on your recent program success, we look forward to resolving your remaining account and bring you closer to your debt-free goals.

Noté 4 sur 5 étoiles

My team is knowledgeable,they contact…

My team is knowledgeable,they contact me often but not too often. The user platform is not super user friendly.

13 février 2026
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Réponse : Brookhavenlaw

Thank you for taking the time to review your recent Brookhaven Law Group experience! One of our specialists will be reaching out to you to provide portal navigation support and to provide expectations for future program contact. We look forward to speaking with you soon!

Noté 5 sur 5 étoiles

Good Experience

The end result of a 40% settlement was great. I did feel like it wasn't communicated to me very well on how long and how much money needed to be in the escrow account before much action was took place. I was originally told the offer would be in about 90 days and I think it was about 180 days in the end. It would have been nice to know what the escrow account needed to be at prior to the real negotiation period. I gave you a 5 because it all worked out and the settlement offer seemed to make up for some of the outrageous interest that is charged by these cards. I would recommend your service.

19 février 2026
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Réponse : Brookhavenlaw

Kyle, thank you for taking the time to share your feedback with us, as it will help us craft our future communications! We're so pleased to hear that you are satisfied with your results so far, we look forward to resolving your remaining account and bringing you closer to your debt-free goals.

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