Brookhavenlaw Avis 

471
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Pro's - my payments are one lump sum which is awesome. Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Negotiations are obviously working well I’m close to the 47% average agent that talked to me. Today was absolutely helpful on every question I ask.

L'entreprise a répondu


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(471)

232 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I like being able to access the offers…

I like being able to access the offers through the app but I recently spoke with someone on the phone and told them that one particular creditor was giving me a hard time and they said if they took an additional payment of a specified amount from me that they would have enough in my account to make an offer to that creditor and it still hasn’t happened, roughly 2 months later. They took the payment the next day but still haven’t gotten an offer with that particular creditor and nobody has called me with any updates or information at all

21 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual issue and concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Noté 5 sur 5 étoiles

The communication is great and they…

The communication is great and they always keep you in the loop. 👍🏼

21 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Hasta ahora he obtenido mis…

Hasta ahora he obtenido mis expectativas y el servicio al cliente, los acuerdos y la flexibilidad de pagos.

14 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Very nice people

20 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

The rep (I’ve forgotten her name) was…

The rep (I’ve forgotten her name) was so very helpful, took the time to thoroughly explain things I asked about. She was patient and friendly and knowledgeable.

19 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Helpful people that make clients feel better

They are helping me with a problem that I had no idea how to solve until I started working with Brookhavenlaw. Every person that I have talked to has been super helpful to me and have made me feel better about myself and my problems

11 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 4 sur 5 étoiles

My Experience

Working with me on payment schedules to still build my escrow account without adding to the stress of trying to make it possible to live paycheck to paycheck. As a now disabled senior it is impossible to put anything into savings for any emergency that may arise. I understand the concept of the program & honestly I do have regrets getting into the program. Although I have a lot of debt, I was doing fine & had a very good credit history before signing up for this program, my credit is ruined now & without continuing in the program there isn't any way to get caught up & get my credit back on track.

11 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience.
We very much appreciate your 4-star review. One of our specialists will be in touch to discuss your individual concerns further.

We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Noté 5 sur 5 étoiles
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Everyone is always so helpful

Everyone is always so helpful! Thank you for all you do!

17 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 1 sur 5 étoiles

The Brookhaven Group are a bunch of …

The Brookhaven Group are a bunch of crooks. They don't get anything done—they just steal money from clients' accounts.Please watch out for these thieves.

23 juin 2026
Avis spontané
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Noté 5 sur 5 étoiles

Experience matters as much as education

From the beginning of my experience to now they have done nothing but help. When financial hardships have existed, they have helped not to mention give me sources to look at to better my financial outlook overall. I see education as important as the help because if you do not understand why, you can keep making the same mistakes.

14 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 1 sur 5 étoiles

Communication sucks You tank my…

Communication sucks You tank my credit and take forever to settle debits with the companies. Worst mistake I ever made with this company. Not one employee cares when I call about my account!!! No one ever returns calls either.

19 juin 2026
Avis spontané
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Noté 5 sur 5 étoiles

Everyone has been helpful and great to…

Everyone has been helpful and great to work with.

13 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

everyone at your company is extremely…

everyone at your company is extremely pleasant helpful and patient. in addition they are very professional but very personal to feels like you're speaking with a friend. all your employees are definitely an asset to your company's success.
thank you

13 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Great company help me get out debt…

Great company help me get out debt faster

12 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Good company

Good company

5 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.

Noté 5 sur 5 étoiles

Tiffany was a true angel.,

Tiffany was a true angel.,, not only did she help figure out problem on my account she help me mentally during this emotional time I have after losing my mom.. keep up the good work

10 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your feedback and your 5-star rating.

We are delighted to hear that our team member, Tiffany provided such compassionate and helpful support during an immensely emotional time.

We truly appreciate you sharing your positive experience with us.

Noté 3 sur 5 étoiles

Get the timeline in writing

Prior to signing on the dotted line, I had the distinct impression my debts would be negotiated away in something like three months. I didn't hallucinate that. Now it looks like it may take the better part of my five year contract.

3 août 2026
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Réponse de Brookhavenlaw

Thank you for taking the time to share your feedback.  We appreciate you sharing your experience. One of our specialists will be in touch to discuss your concerns.

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