I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
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I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
L'entreprise a répondu
Pro's - my payments are one lump sum which is awesome. Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements tha... Voir plus
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Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.
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Negotiations are obviously working well I’m close to the 47% average agent that talked to me. Today was absolutely helpful on every question I ask.
L'entreprise a répondu
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I like being able to access the offers through the app but I recently spoke with someone on the phone and told them that one particular creditor was giving me a hard time and they said if they took an additional payment of a specified amount from me that they would have enough in my account to make an offer to that creditor and it still hasn’t happened, roughly 2 months later. They took the payment the next day but still haven’t gotten an offer with that particular creditor and nobody has called me with any updates or information at all

Réponse de Brookhavenlaw
The communication is great and they always keep you in the loop. 👍🏼

Réponse de Brookhavenlaw
Hasta ahora he obtenido mis expectativas y el servicio al cliente, los acuerdos y la flexibilidad de pagos.

Réponse de Brookhavenlaw
The rep (I’ve forgotten her name) was so very helpful, took the time to thoroughly explain things I asked about. She was patient and friendly and knowledgeable.

Réponse de Brookhavenlaw
They are helping me with a problem that I had no idea how to solve until I started working with Brookhavenlaw. Every person that I have talked to has been super helpful to me and have made me feel better about myself and my problems

Réponse de Brookhavenlaw
Working with me on payment schedules to still build my escrow account without adding to the stress of trying to make it possible to live paycheck to paycheck. As a now disabled senior it is impossible to put anything into savings for any emergency that may arise. I understand the concept of the program & honestly I do have regrets getting into the program. Although I have a lot of debt, I was doing fine & had a very good credit history before signing up for this program, my credit is ruined now & without continuing in the program there isn't any way to get caught up & get my credit back on track.

Réponse de Brookhavenlaw

Réponse de Brookhavenlaw
The Brookhaven Group are a bunch of crooks. They don't get anything done—they just steal money from clients' accounts.Please watch out for these thieves.

Réponse de Brookhavenlaw
From the beginning of my experience to now they have done nothing but help. When financial hardships have existed, they have helped not to mention give me sources to look at to better my financial outlook overall. I see education as important as the help because if you do not understand why, you can keep making the same mistakes.

Réponse de Brookhavenlaw
Communication sucks You tank my credit and take forever to settle debits with the companies. Worst mistake I ever made with this company. Not one employee cares when I call about my account!!! No one ever returns calls either.

Réponse de Brookhavenlaw
Everyone has been helpful and great to work with.

Réponse de Brookhavenlaw
everyone at your company is extremely pleasant helpful and patient. in addition they are very professional but very personal to feels like you're speaking with a friend. all your employees are definitely an asset to your company's success.
thank you

Réponse de Brookhavenlaw

Réponse de Brookhavenlaw
Tiffany was a true angel.,, not only did she help figure out problem on my account she help me mentally during this emotional time I have after losing my mom.. keep up the good work

Réponse de Brookhavenlaw
Prior to signing on the dotted line, I had the distinct impression my debts would be negotiated away in something like three months. I didn't hallucinate that. Now it looks like it may take the better part of my five year contract.

Réponse de Brookhavenlaw
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