I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
L'entreprise a répondu
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Pro's - my payments are one lump sum which is awesome. Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements tha... Voir plus
L'entreprise a répondu
Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.
L'entreprise a répondu
Negotiations are obviously working well I’m close to the 47% average agent that talked to me. Today was absolutely helpful on every question I ask.
L'entreprise a répondu
4,3
Excellent
471 avis
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Everyone I talked to has been very…
Everyone I talked to has been very helpful so far as this is the first time I’m dealing with company
26 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
I have been with this program for almost a year
I have been with this program for almost a year now and only one of the four accounts have been attended to. I had 2 smaller accounts removed and handled myself because there was no communication with the creditors after 3 months and one I asked them not to settle they did anyway. the largest one they havent started as i have received court notices. the phone calls at some point should from an attorney not an associate(which could be customer service). At this point I feel like im stuck and want considering bankruptcy because if seems like they arent moving in my best interest
1 septembre 2026
Avis spontané
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further to help as best as possible. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Great at communicating when contact…
Great at communicating when contact contact is made. Sometimes, not very easy get the correct person to talk to.
31 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Use another company
This process is extremely long and honestly not what expected. The fees are outrageous. The statements are not easy to read. My husband used a different company, paying less per month for the same amount of time (3 1/2 year term) and owed significantly more than. I. He is almost completely done. Finishing his term almost 8 months earlier than expected. He receives a written statement in the mail monthly on where he stands with each company. What was paid and current balance on each. Not some complicated spreadsheet. If I had known this company operated the way they do I would never have used them. My credit is beyond bad. I have no choice to continue as no other company can step in and take over. Almost 2 years in and still have companies that haven't been settled. Meanwhile all the late fees keep accruing. Don't use this company
14 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
So far been a good company still in the…
So far been a good company still in the process. Hope everything goes well
1 septembre 2026
Avis spontané
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience. We're pleased to hear that we have so far met your expectations. We continually strive to provide excellent service.
They are responsible and persistent
They have negotiated on our behalf and are living up to the commitment they made to us.
15 mai 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Brookhaven has been amazing
Brookhaven has been very easy to work with and has always answered any questions about the process. All of the customer service people I have spoken to in the last 18 months have been amazing. They have kept me informed once something was settled. I am very grateful for all of there hardworking people.
21 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
When I signed up for your service I was expected settlements, not credit score destruction.
When I signed up for your service I was told that the most important thing was to ensure the debit continued for 3 months for the service to be most successful. I upheld that but what I have noticed is that using your service has greatly damaged my credit rating over the last 3 months. Additionally, I had the major debitor charge off the balance, which is not what I was led to believe would happen. You, or so it seems, helped to settle some of the smaller accounts but at this point it looks like a pyrrhic victory. So far I'm not convinced I made the right decision... When I talk to your representatives and express these concerns, I get the impression that they are simply blowing off my inquiries.
21 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
A little smoke, some mirrors.
It's a fairly straightforward process, defualt on unsecured debts, debts rack up with interest and fees, what was a 500-dollar balance balloons into a 1200-dollar balance, a settlement agreement is made for 400, which albeit is less than the original balance, is not a 67% savings as they like to boast about when they get your acceptance for the settlement offer.
26 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Need to be in touch with me mire
26 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Very easy to work with
21 août 2026
Avis spontané
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Very well on asking any questions and…
Very well on asking any questions and my concern that I had also worked with me on my payment when I had a hardship on paying it.
19 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
From my experience … whenever I contact…
From my experience … whenever I contact them someone answered my call in less than 3 min . If you have any issues or whatsoever just use your portal and it will reach them immediately… it’s like leaving a text msge to someone you know . And informed you by text or by email if they can’t contact you by phone … whenever there are issues from your creditor . Thanks
18 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
The system is to be very efficient.
The system is easy to work with and is systematically accomplishing the goal.
25 août 2026
Avis spontané
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Right from the beginning I was assured…
Right from the beginning I was assured they would be on top of my issues. They have never stopped making sure things went on schedule.
24 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
They are getting rid of my debt
24 août 2026
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Réponse de Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
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