Bundle Baby  Avis 

192
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Voir plus

Noté 2 sur 5 étoiles

They do not make the time frame promised on their website. I ordered from bundle baby because was bit late in ordering pram bundle as I did not expect multiple weeks waiting time. Their site advert... Voir plus

Noté 5 sur 5 étoiles

My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Voir plus

Noté 5 sur 5 étoiles

I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(192)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing shop

Amazing shop, with items much cheaper than I found elsewhere and the shop owner was great at communication - letting me know how my order had been packaged so I knew where to find everything. I will definitely order from here again and I have recommended it to other pregnant friends.

18 novembre 2022
Noté 5 sur 5 étoiles

Best deals, great service

We bought our pram, accessories, baby rocking chair, bedside cot AND car seat from BundleBaby. We shopped around and found the best deals here. We got the most premium brands for the best price in the market. As first time parents we were nervous and left ordering everything to quite late. BundleBaby is not Amazon so you can’t expect everything to come the next day but Niamh and team worked hard and got us everything in time. They were very responsive in emails and made sure everything went smoothly.
It’s been a year now, needless to say the quality of every item is top notch and every time I use my pram I am so glad I found this website and found a bundle I could afford. We have had a broken cup holder and a zip which have been replaced in less than a week. I am very pleased with the service. Thank you.

5 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company

Excellent customer service, Niamh was a pleasure to deal with. Best prices out there for the travel systems, quick delivery time to the Republic. Couldn't be happier with the company.

15 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Customer Service

Outstanding customer service. We were sent videos to compare products along with updates on product delivery.
The videos were excellent to receive and made the decision making even easier.
We’ll most definitely be buying from here again after receiving such excellent customer service.
This is how service for parents who need essentials for babies should be.

18 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely excellent experience

This company are absolutely fantastic, and provide an excellent, efficient and personal service. They are also (by far!) the best price around for top of the range baby gear so I have been recommending then to anyone who is looking to purchase baby items. Niamh is a pleasure to deal with and so helpful and knowledgeable, I will most def be a returning customer.

18 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too.

There was a part missing from the car seat but after emailing I received a reply literally within a few minutes! They sent the missing item plus an additional gift which all arrived within a day or two. The email communication again was very prompt.

I would use Bundle Baby again without hesitation.

16 août 2022
Avis spontané
Noté 2 sur 5 étoiles

Communication improvements necessary

- Required a number of follow ups to get - through via email.
- There is no direct contact number to communicate with customer service.
- received the product in wrong colour but I had already spent several hours putting the product together so I didn’t communicate it back to company that it was incorrect colour.

11 juillet 2022
Noté 5 sur 5 étoiles

Good

Recommend the website. Good customer service too. Variety options on bundles.

30 mai 2022
Noté 3 sur 5 étoiles

Delivery took weeks to arrive

Delivery took weeks to arrive, communication was absolutely poor. I went weeks without a buggy for my newborn baby.

22 mai 2022
Logo de Bundle Baby

Réponse de Bundle Baby

Hi Francesca,
Thanks for your review. We do state clearly on the checkout page our pram orders take up to 2 weeks. I had a look at the order and can see it was sent 14 days after you purchased so within our stated time frame.

Kind regards,
Niamh

Noté 5 sur 5 étoiles

Punctual, Professional, Polite - Highly Recommend

From our first meeting with Niamh it was clear that we were in safe hands. Niamh is an extremely informed sales professional, who catered for our every need. We eventually agreeed to purchase the 9 in 1 Cybex travel system and it is simply incredible. The delivery was extremely punctual also (even with Niamh having COVID, thanks again!!)

Overall, we would highly recommend Niamh and Bundle Baby Online. It is the best value and service that your money will buy.

Thanks again Niamh.

J&B

18 avril 2022
Noté 5 sur 5 étoiles

I knew what car seat I wanted for my…

I knew what car seat I wanted for my daughter so I googled it and baby bundle was the cheapest and after a quick look around the website they are generally good priced and because I have never heard of them before I was a bit hesitant to but I bought the car seat it came very quickly and so I will be using the website again.

30 mars 2022

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