My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Voir plus
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Lisez les avis des autres
They do not make the time frame promised on their website. I ordered from bundle baby because was bit late in ordering pram bundle as I did not expect multiple weeks waiting time. Their site advert... Voir plus
My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Voir plus
I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Coordonnées de contact
9 Dundrum Road, BT33 0BG, Newcastle, Royaume-Uni
- Info@bundlebaby.com
- www.bundlebabyonline.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Amazing shop
Amazing shop, with items much cheaper than I found elsewhere and the shop owner was great at communication - letting me know how my order had been packaged so I knew where to find everything. I will definitely order from here again and I have recommended it to other pregnant friends.
Best deals, great service
We bought our pram, accessories, baby rocking chair, bedside cot AND car seat from BundleBaby. We shopped around and found the best deals here. We got the most premium brands for the best price in the market. As first time parents we were nervous and left ordering everything to quite late. BundleBaby is not Amazon so you can’t expect everything to come the next day but Niamh and team worked hard and got us everything in time. They were very responsive in emails and made sure everything went smoothly.
It’s been a year now, needless to say the quality of every item is top notch and every time I use my pram I am so glad I found this website and found a bundle I could afford. We have had a broken cup holder and a zip which have been replaced in less than a week. I am very pleased with the service. Thank you.
Excellent Company
Excellent customer service, Niamh was a pleasure to deal with. Best prices out there for the travel systems, quick delivery time to the Republic. Couldn't be happier with the company.
Outstanding Customer Service
Outstanding customer service. We were sent videos to compare products along with updates on product delivery.
The videos were excellent to receive and made the decision making even easier.
We’ll most definitely be buying from here again after receiving such excellent customer service.
This is how service for parents who need essentials for babies should be.
Absolutely excellent experience
This company are absolutely fantastic, and provide an excellent, efficient and personal service. They are also (by far!) the best price around for top of the range baby gear so I have been recommending then to anyone who is looking to purchase baby items. Niamh is a pleasure to deal with and so helpful and knowledgeable, I will most def be a returning customer.
Excellent value and delivery made…
Excellent value and delivery made within a week to the Republic. Would highly recommend. Customer service answered all queries very promptly.
Delivery came quicker than expected
Delivery came quicker than expected, very good quality
Excellent Customer service!!
Very plwith product and pleased with…
Very plwith product and pleased with services would definitely buy again
Brilliant company
Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too.
There was a part missing from the car seat but after emailing I received a reply literally within a few minutes! They sent the missing item plus an additional gift which all arrived within a day or two. The email communication again was very prompt.
I would use Bundle Baby again without hesitation.
Communication improvements necessary
- Required a number of follow ups to get - through via email.
- There is no direct contact number to communicate with customer service.
- received the product in wrong colour but I had already spent several hours putting the product together so I didn’t communicate it back to company that it was incorrect colour.
Quick delivery and updates about when…
Quick delivery and updates about when my highchair would come. Easy order process and competitive pricing.
Delivery took weeks to arrive
Delivery took weeks to arrive, communication was absolutely poor. I went weeks without a buggy for my newborn baby.

Réponse de Bundle Baby
Amazing Service
Amazing Service. Highely recommend. Extremely friendly and great customer service
Excellent product will be shopping here…
Excellent product will be shopping here again many thanks
Punctual, Professional, Polite - Highly Recommend
From our first meeting with Niamh it was clear that we were in safe hands. Niamh is an extremely informed sales professional, who catered for our every need. We eventually agreeed to purchase the 9 in 1 Cybex travel system and it is simply incredible. The delivery was extremely punctual also (even with Niamh having COVID, thanks again!!)
Overall, we would highly recommend Niamh and Bundle Baby Online. It is the best value and service that your money will buy.
Thanks again Niamh.
J&B
I knew what car seat I wanted for my…
I knew what car seat I wanted for my daughter so I googled it and baby bundle was the cheapest and after a quick look around the website they are generally good priced and because I have never heard of them before I was a bit hesitant to but I bought the car seat it came very quickly and so I will be using the website again.
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