My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Voir plus
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Lisez les avis des autres
They do not make the time frame promised on their website. I ordered from bundle baby because was bit late in ordering pram bundle as I did not expect multiple weeks waiting time. Their site advert... Voir plus
My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Voir plus
I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Coordonnées de contact
9 Dundrum Road, BT33 0BG, Newcastle, Royaume-Uni
- Info@bundlebaby.com
- www.bundlebabyonline.com
4,1
Bien
192 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing service
Amazing service. So quick, so easy. Absolutely love the new car seat. Highly recommend
15 avril 2021
Réponse de Bundle Baby
Hi Aoibhe, we are thrilled that you love your new car seat!
Thank you so much for the kind review!
Indira
Great price and perfect bundle
I got in touch with Bundle Baby in March to create the perfect bundle. Niamh was absolutely amazing. She gave great advice and helped me create a bundle I am delighted with. Price wise bundle baby was unbeatable and I am delighted. It is great how you can pay in instalments and manage it yourself online. Couldn’t recommend bundle baby more.
11 avril 2021
Réponse de Bundle Baby
Hi Jennifer, we really appreciate this review!
We are delighted you love your bundle, happy customers is always our priority!
Thanks again for taking the time!
Indira
I found Bundle Baby Online to be…
I found Bundle Baby Online to be excellent value. I purchased a crib for my sister for her first baby and she is delighted with it. We have noticed people trying to sell this item for £13 more second hand than I paid for brand new! Delivery was fast and the item was in undamaged, well packaged condition when I received it. Will certainly use Bundle Baby Online again when the time comes.
11 avril 2021
Avis spontané
Réponse de Bundle Baby
Hi Nicola, we are so pleased your sister is delighted with her crib!
We hope to see you again!
Indira
Excellent service
Excellent service, website easy to use and all products were delivered quickly and within the stated delivery time. Will happily use again and recommend to anyone I know
5 avril 2021
Réponse de Bundle Baby
Hi Wendy, thank you for taking the time to write this lovely review!
Indira
very fast delivery
Very good price and very fast delivery! And it’s a bonus that it’s from a local company! Great! Thank you.
3 avril 2021
Réponse de Bundle Baby
Happy customers is our priority!
Thank you Sarah, for supporting local :)
Indira
Fantastic Customer Service
I purchased the Uppababy Vista V2 from Bundle Baby Online! Fantastic customer service & received the travel system within a few days! I couldn’t find the travel system cheaper any where! I will definitely buy from Bundle Baby Online & would highly recommend them!
Thanks again,
Doreen
2 avril 2021
Réponse de Bundle Baby
Hi Doreen, we are so delighted that you are happy with your purchase.
We hope you love your UPPAbaby!
Indira
Absolutely brilliant service from…
Absolutely brilliant service from Niamh! Would definitely return!
2 avril 2021
Réponse de Bundle Baby
Thank you for the review Craig!
We are so pleased you are happy with the level of customer service you received!
Indira
Thank you .
Fantastic customer service. I enquired about availability of a pushchair late in the evening and was able to purchase and collect the next morning. Thank you so much.
31 mars 2021
Avis spontané
Réponse de Bundle Baby
Hi there, thank you so much for this kind review!
We really appreciate it!
Indira
Wont refund
Website clearly states that a refund will be processed 10 days after sending the item back 18 days and still havent got my refund they claim they never received my item however delivered was refused by me and tracking number confirms the item was sent back to the seller ! Wouldn't recommend !
When I contacted them about my refund they say their return policy is 28 days but in no where on their website states this so fake advertisement I will be reporting this company
29 mars 2021
Avis spontané
Réponse de Bundle Baby
Hi Ana, as discussed over several emails from both your initial order which we had to cancel and refund as it wasn’t suitable for you and your subsequent order which you refused delivery of, we never received the item back instead due to some mix up we received a footstool back and not the Cybex Base Z you ordered and refused delivery of. We are doing our best to sort this matter as quickly as possible but according to parcel force tracking the issue is only 7 (working) days old. You can clearly see we do not have the item and I trust we have responded to every single email regarding the issue. We do require some time to sort the issue and feel your review is somewhat premature when we haven’t been given any reasonable amount of time to find out what exactly happened to the Cybex Base Z you refused delivery of. We will of course refund you in due course and will continue to respond and keep you updated regarding the issue. As discussed at the very latest we will refund within 28 days.
Niamh
Happy customer
Really happy i chose to shop at bundle baby, quick, easy and great service, thanks guys!
26 mars 2021
Réponse de Bundle Baby
Thank you Monet for taking the time to write the kind review!
Niamh
The bundle is excellent value for…
The bundle is excellent value for money. Fantastic customer service.
22 mars 2021
Réponse de Bundle Baby
Thank you Rachel for the review, we are pleased you are happy with your order and the arrive provided!
Niamh
Lovely high chair great fast delivery
20 mars 2021
Réponse de Bundle Baby
Thanks Laura! We are glad you are happy with your purchase!
Niamh
Fast to bring suft will be tell ppl…
Fast to bring suft will be tell ppl about this shop couldn’t be happier
19 mars 2021
Réponse de Bundle Baby
Thank you Philomena for the review! We really appreciate it!
Absolutely amazing service
Absolutely amazing service, answered all my questions and assisted with my queries. Bundle Baby is exceptional, I will be purchasing all of my baby bits from there
10 mars 2021
Réponse de Bundle Baby
Thank you so much for the review. I am so pleased you are happy with the level of customer service received!
Niamh
Fantastic range of products and great…
Fantastic range of products and great customer service..
8 mars 2021
Réponse de Bundle Baby
Thank you for the review Sinead!
Niamh
1st order
Bit of a mix up with an order due to advertising mistake. Company contacted me, advised of mistake and basically honoured my order which means I am getting higher spec item than I had paid for. Excellent customer service, easy to deal with. Would definitely recommend.
8 mars 2021
Réponse de Bundle Baby
Hi Mark, thank you so much for the review. I am glad you were happy with the level of service we provided. Many thanks for your purchase!
Excellent service good quality and fast…
Excellent service good quality and fast delivery xx
17 février 2021
Réponse de Bundle Baby
Hi Amber, thank you for your purchase and the review!
Much appreciated!
Fast delivery great product
4 février 2021
Réponse de Bundle Baby
Hi Samantha, thank you for the review! Much appreciated!
Excellent Service
Absolutely brilliant service - our son arrived earlier than expected and our bundle was delivered the next day after we let them know. Extremely competitively priced and excellent products, would order again and recommend to anyone!
27 janvier 2021
Réponse de Bundle Baby
Hi Andrew, thank you for taking the time to leave this review. We really try our best to make sure everything arrives as planned and more importantly when needed.
Thanks again for your bundle purchase.
Niamh
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