We needed shuttle service on standby for a daylong, 7 1/2 mile walk with up to 20 people. We knew not everyone was up to walking the entire route. We also needed food, coffee, and ice ferried to us a... Voir plus
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Lisez les avis des autres
Tom Rickheim has been incredibly patient and flexible with our group. We are a large organization with a variety of complex travel needs, and Tom went above and beyond to make sure he caught every cur... Voir plus
Kayla D. has been an absolute pleasure to work with while coordinating bus transportation for our conference. Her communication is outstanding — quick responses, clear answers, and she made sure every... Voir plus
I booked with this company for our 2 day board meeting, booking was super simple and straight forward even though we had a complicated itenerary. Lance was a crowd favorite and I thank him for making... Voir plus
À propos de l'entreprise
- Service de location d'autobus
- Agence de visites touristiques en bus
- Compagnie d'autobus
- Service de navette aéroport
- Service de transport
- Société de transport en bus et autocar
Écrit par l'entreprise
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank The Easy Way to Charter a Bus
Écrit par l'entreprise
- We are the easy way to charter a bus and look forward to assisting you with all your transportation needs. Whether its your wedding, a corporate outing to a ball game or a large convention, BusBank can handle your transportation needs.
Coordonnées de contact
936 West North Ave, 60642, Chicago, Etats-Unis
- (866)428-7226
- sales@busbank.com
- www.busbank.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My contact Kimberly was excellent and…
My contact Kimberly was excellent and our driver Mark for both trips was timing, helpful and kind.
The flexibility and communication was…
The flexibility and communication was outstanding with our itinerary changes! Greatly appreciated!
Great experience
Great experience, driver was great, on time and very pleasant. Would recommend.
Our bus driver was excellent
Our bus driver was excellent and on time for everything!! Thanks for everything - we really appreciate and look forward to using you again next year!
Helpful Team
BusBank and Philip in particular was very helpful in our company's booking. We had some last minute changes and needed a particular thing and Philip was helpful in ensuring those needs were met. Drivers were great too!
Drivers were on time and super easy to…
Drivers were on time and super easy to reach.
Buses for Salt Lake City
We rented two buses for a one-day tour in SLC. The drivers were great and made sure each guest had a great experience. They were on time for each stop and ensured we had everything before leaving for the day. My one request would be an earlier confirmation. I did not receive the driver's names until the day before our tour; this made me very nervous and added to the stress of the event.

Réponse de BusBank
Thanks, BusBank!
Bus Bank excelled at transporting 100+ passengers for us to/from a company Retreat. They adapted to flight delays and were communicative throughout the process. Kimberly was wonderful to work with-- and our drivers were great, too!
Very easy to deal with
Very easy to deal with, had a fair price and the driver was excellent. Will definitely use them again.
Although 2 of the busses were delayed …
Although 2 of the busses were delayed it was great to get a larger bus and the drivers were hospitable to all. Will be using you again in September.
Our driver was so nice and the sales…
Our driver was so nice and the sales team at BusBank was really responsive and super easy to work with! Thanks so much!
Great experience Easy to set up …
Great experience Easy to set up Great communication Bus was early and the driver was amazing
Timely, Efficient, Communicative
Fantastic experience! I am a meeting planner and booked BusBank for a very high-end client for 3 days of transfers in NYC. The previous year, this same client had a terrible experience using a different supplier. Due to this, they were very nervous and needed constant assurance that the vehicles would be in place and on time. It was my task to communicate with the driver and get updates to the client. Our driver, Irma, was skilled, patient, and polite, always on time and in place - not an easy feat in NYC. Here is a direct quote from one of the attendees:
“And can we talk about the bus driver? I don't know where you found her but she was the BEST! I have never seen anyone parallel park a freaking bus on the crowded streets of New York! Also, having a bus to take us wherever we needed to go was such a game-changer. It made getting around the city a breeze and saved us a ton of time and hassle".
Also, shout out to Philip May, who as our Account Executive, was responsive and on top of every detail.
Nice driver, smooth ride!
Our driver was was kind and on time. He stopped at convenient places for our group to get food while going to our destination. He also drove very smooth, even when the Indiana highways can be a big bumpy. I would ride with Ray again.
Our driver Jimmy Anderson was…
Our driver Jimmy Anderson was fantastic! Efficient, timely, and when one of our students left their wallet on the bus after the final drop off, Mr. Anderson was kind enough to come back so he could retrieve it.
Had a great experience with securing…
Had a great experience with securing shuttles for my participants to go to various locations. Jaclyn Latourelle was great and really helpful with booking and making some last minute adjustments.
Seamless experience, every time!
Our youth run club has been using BusBank for the past year and we are always more than satisfied. The communication is excellent, the driver arrives early and let's you know when they get there. Everyone is always so kind and goes above and beyond. Every email answered, every call or text responded to. From Jaclyn in accounting to Kiki and Andre as drivers, everyone is a pleasure to work with.
This could have been a horrible…
This could have been a horrible experience for our group, but Johnny and the bus company extended our trip for the hour we needed to enjoy the horses, llamas and sugar throwing at Erabliere au Sous-Bois.
Antoniyo Bell was at all times kind and professional
Antoniyo Bell was at all times kind, patience, flexible and professoinal. We couldn't have hoped for a more pleasant and competent bus driver! Thank you!
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