Great experience from start to finish. Easy ordering process, great communication with plenty of updates and very prompt dispatch time. The delivery window was just two hours rather than the usual 12... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy to order. Delivery free. Chap who delivered my gate very friendly and helpful. Managed to open old gate to put new one in! Good quality gate and at an excellent price. Good emails telling me when... Voir plus
Delivery was arranged quicker than expected from the manufacturers and arrived on time, no issues whatsoever. Team of two chaps to unload, though we did help them. The fence panels are excellent... Voir plus
Ordering was straightforward, and the delivery information was clear. The driver was friendly and helpful and placed the trellis where I suggested. I was pleased to be able to order just the one panel... Voir plus
À propos de l'entreprise
À propos de Buyfencingdirect
Écrit par l'entreprise
Buy Fencing Direct is one of the UK's leading online retailers of garden fencing, fence panels, gates and outdoor living products. We help homeowners create secure, attractive and practical outdoor spaces with a wide range of fencing and garden solutions available for delivery across mainland UK.
Our extensive product range includes wooden fence panels, decorative fencing, contemporary slatted fencing, traditional overlap panels, featheredge fencing, picket fencing, trellis panels, garden gates and fence posts. We also offer a variety of landscaping and garden structures, including pergolas, arches, gazebos, planters and screening solutions designed to enhance gardens of all sizes.
Whether you're replacing damaged fencing, creating privacy in your garden, securing boundaries or undertaking a complete garden transformation, Buy Fencing Direct provides products to suit a wide range of styles, budgets and requirements. We work with trusted manufacturers and suppliers to offer quality garden products that are built to withstand the British weather.
Our website is designed to make shopping for fencing and garden products straightforward, with detailed product information, customer support and secure online ordering. Customers can browse, compare and purchase fencing, gates and garden structures from the comfort of their home.
Buy Fencing Direct is committed to providing excellent customer service, reliable delivery and a positive shopping experience from order through to installation.
Coordonnées de contact
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great quality and non complicated…
Great quality and non complicated delivery, thanks
18 juin 2026
Avis spontané
Ordering & Communication
Purchasing from the website was easy and pre-delivery communication very good.
25 juin 2026
Fast efficient service with an…
Fast efficient service with an excellent helpful delivery man
21 juin 2026
Guys were very respectful and helpful
18 juin 2026
Easy to order
Easy to order, delivery on time with no issues and very polite driver. Would definitely recommend and will use again
15 juin 2026
Excellent product
Excellent product - well made and reasonably priced. Delivered by Brandon - friendly and helpful and at appointed time.
Great all-round service .....again.
Thoroughly recommended.
Andy Griffiths - Somerset
18 juin 2026
Delivered exactly on time
Delivered exactly on time, great price and my delivery driver Phil S was really helpful unloading and helping with the moving of panels. He's one helpful guy, really refreshing levels of service! Some might say old school customer focused !!!
16 juin 2026
Great products
Great products and easy purchasing experience. The delivey happened today at exactly the time and date expected. The fence panels are great quality and well worth the money. The delivery driver was very friendly and carried each fence panel to exactly where I wanted.
5 juin 2026
The gates are very poor quality
The gates are very poor quality, I purchased 2 gates (3 x6 Acoustic side entry) when I fitted them both gates are twisted meaning when closed the gate is flush with the post at the top whilst the bottom is proud by over 25mm. the frame of the gate is narrow so I cannot fit the decorative hinges also the is no central bar which means it is difficult to fit any type of latch.
The fence panels and post are just OK hence the 2 stars
2 juin 2026
Réponse de Buyfencingdirect
Hi Colin,
We're sorry to read that you're disappointed with the gates and thank you for taking the time to leave your feedback.
Having reviewed our records, we cannot see that you've contacted us regarding these concerns. Timber is a natural material and some movement can occur, however we'd welcome the opportunity to investigate the issues you've described, particularly the level of twisting you have reported.
Please contact our Customer Service team with your order number and photographs of the gates in situ so that we can assess the matter with the supplier and determine whether any remedial action may be available.
We're pleased to hear that you found the fence panels and posts satisfactory and thank you for sharing your comments.
Kind Regards,
The Buy Fencing Direct Team
Trellis quality not great / damaged
Ordered some new fence posts and 6x6 trellis panels. Price was competitive, ordering was easy and delivery was quick however the delivery driver wasnt great. He just tried to drop it off and leave quickly without even knocking... Seeing him there, I went out to ask if I needed to sign anything only to be met with a grumpy "nah mate" as he jumped back in his van and off he sped. Fence posts seem fine however I noticed later the trellis is quite poor quality with some splits at the bottom that ill need to repair. Probably wasnt worth trying to have replaced as I needed to get it done but dare I say that was why he was in such a hurry.
20 mai 2026
GOOD PRICE AND QUICK DELIVERY
21 juin 2026
Very happy with the fence panels
3 juin 2026
A brilliant local company where I was…
A brilliant local company where I was able to choose my delivery day. Great product and looks amazing now it’s fitted.
9 juin 2026
Good quality product
Good quality product. Arrived well packaged and easy to put together. Solid wheels with brakes makes it easy to move around patio.
9 juin 2026
Lattice review
The catalogue was straightforward enough to make my purchase choice but when it came to paying I went round in circles for a while looking for the pay button only to find it eventually on the top ribbon,
17 juin 2026
EASY ORDERING FAST DELIVERY
10 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.