Buzz Retail Avis 

Ordered Braun kitchen appliance on 1st Nov; delivered 4th Nov. 1st class service & very competitive prices. Would thoroughly recommend.

Bought two lego sets from Buzz Retail
They iften have good sales on
Quick delivery and great customer support would highly recommend

Order I MEATER on Sunday delivered Tuesday. Price wads excellent and delivery quick. It was a suprise that it came from Costco!

Ordered a product from this website but did not receive any notification of when I should have expected delivery.

After two weeks I have to contact them to find out only to be told that deliver had already been attempted.

They did rearrange delivery but this time the courier allegedly delivered my order to a neighbour. I live on a tiny street and know all the neighbours, not one took delivery for me.

AVOID this business, will take your money but won't deliver your order

Order states shipped on 14th October, still not received item. Contacted buzz retail by email twice no response. Steer clear is my advice.

Before ordering i always double check the company website and reviews,let me tell you all this company is 100% legit, I ordered a Hotel Chocolat VELVETISER and it arrived within the stated time by DPD...I would not hesitate to place any order with this company..

Package arrived quickly. Beautifully packaged so contents are totally safe. Thank you.

Ordered a Tassimo coffee machine on Oct 4th, got an email on 6th saying it’s shipped. Over a week later it hasn’t arrived & I am being ignored by the “customer service” team trying to track my item. I’m a nurse who can’t afford to be scammed out of £60 of my hard earned money
No contact number available just an email & no one replies
Will raise a dispute with PayPal

*** update ***
I received an email from Jessica in customer services explaining that my order had an attempted delivery on 10th Oct by Parcel Force. They however had not left me a calling card so I was unaware. She gave me the consignment info & I called Parcel Force & spoke to a super helpful chap
I finally tracked my machine down to a post office a few miles from home. So I take back the initial poor feedback as it was NOT the fault of Buzz - although they didn’t respond to my initial contact but I may have used the wrong address
Anyway machine is fab, daughter thrilled & better still it was £37 cheaper than Amazon
Thank you xx

Excellent LEGO set. A very happy customer

Wow! I ordered Nike shoes for £25 less than anywhere else on Friday morning and they were delivered next day on Saturday with free delivery ! Just amazing - thank you! 👍

great quality and a good price. very happy with my purchase and the packaging was immaculate

I found this a very good company. Excellent communication. Great prices - not a con. Thanks Buzzretail. PS and easy to use website well presented

BRILLIANT SERVICE. ORDERED A LEGO SET AND WAS DELIVERED THE NEXT DAY! EVEN ON A SUNDAY! THANK YOU BUZZ

Great price on a magnum of Grey Goose - at least £10 cheaper than elsewhere and no delivery costs. Order placed Wednesday; delivered Friday - cannot fault them at all, excellent service!

Purchased a HDD from Buzz-Retail, was delivered quickly by Sports Direct, looking at it further it was actually an order they placed with Game using a yahoo email account with my name on to come directly to me.

They are buying goods for more than they are selling them according to the receipt in the package so something isn't right there and combine it with their form to collect unprotected card details and you know you're on to something fishy.

My suggestion is if you have provided card details to use their tracking service, notify your bank straight away. I've contacted the form company that is hosting the data and they shut it down within the hour. I run a multimillion pound online retail operation and even we don't go through all the hoops that payment providers do to store card details like that so I'd be very surprised if Buzz do.

I'm sure there will be some counter to this but the fact their account and form was closed instantly from my report shows how serious these breaches are.

Edit 21/09/22: I'd received the following from Trustpilot - buzz-retail has flagged your review as being defamatory, so it’s been temporarily moved offline. As a result I had to provide screenshots of everything I'd discussed above. All were accepted by Trustpilot as supported facts and the review was reinstated. As for communication, the report by them to Trustpilot is the only communication we have had and that was purely in their interest to remove my review and not to better their service. I have no intention to discuss it further with them but it suggests that you cannot trust any of their review responses.

Very fast delivery ordered late Saturday night, delivered Monday! Playstation pulse 3d wireless headphone , cheaper than any other site

That was a good shopping experience authentic product for much less than elsewhere,very fast delivery and the only thing I wasn’t happy about is awkward tracking….. Who ask fo 12 digit of debit card used for order to track your item??? Not that I gave that,never would . Can’t track like that and until product came and I confirmed it was authentic I was convinced it is a scam because of that required tracking info.

20% cheap than anywhere else and fast delivery.

super fast free delivery! I ordered a Lego set on Monday evening and received on Wednesday morning, very impressed.

Excellent customer service. I had a slight issued with the LEGO delivery but was resolved very promptly by the customer service team.