BYROTATION Avis 

The platform has loads of great options and the T&Cs are really straightforward. I’ll definitely be renting here again!

Beautiful dress. Arrived on time!
Thank you so much

Rented dress for daughter’s graduation event.
A wonderful way to try out a different brand. Amazing communication also

Such a great way to reduce clothing waste. Borrowing brand names I wouldn't be able to afford, such a fab idea! You get to have a whole new wardrobe for any event. Very pleased with the ease of it all.

Misleading website. Seller did not bother to send my dress, pretended she posted it. Did not offer any tracking reference as proof which is part of the rules. Now the transaction has been refunded, I cannot leave feedback, which is misleading to other customers. Terrible person she knew it was for a wedding too. The RentalCloset, Jaz Cuggy rudest person ever!

Easy to do and dress was lovely. Only thing that could be better is if return delivery was included in the total rental cost, similar to a vinted type system.

Great experience- easy to rent, great condition and delivered on time!

Easy process and great items available! Such a good alternative to fast fashion!

I have rented so many great items over the last 2 years and had nothing but positive experiences ! The options are endless and By Rotation is my absolutely go to anytime I need a special outfit ❤️ couldn’t recommend it enough!

A total game-changer!
I hired a gorgeous Nadine Merabi dress for the weekend through ByRotation — it would have cost £350 to buy, but I rented it for a night and felt like a million dollars. The process was so simple and seamless. I love that I can now wear something amazing for weddings, Ascot, or a big night out without buying something new every time — it’s so much more sustainable and helps me declutter my wardrobe too. Rental is the future, and ByRotation makes it easy. Genius idea — highly recommend!

I had such a fantastic experience renting from Sarita! The dress was absolutely beautiful and exactly as described. It arrived in perfect condition, clean, and carefully packaged, and Sarita was very accommodating with delivery, which I really appreciated. Communication was super smooth and friendly throughout, and she made the whole process so easy and stress-free. I felt amazing wearing the dress and got so many compliments! Would 100% rent from her again. Highly recommend! 💫👗

Great dress, arrived on time beautifully packaged. Thanks so much

I've been loving ByRotation – it's genuinely changed the way I approach my wardrobe. I used to buy outfits, wear them once, then let them gather dust in my closet. Now, I rent them out instead. It’s such a smart, sustainable way to give clothes a second life and make some money back in the process. The app is easy to use, the community is great, and it just makes sense if you're into fashion but also want to be more conscious. Highly recommend!

DO NOT RENT TO ESTAB AKA EIMEAR STANTON.

**RAT & BOA dress destroyed**

I had no response when dress was sent, no thank you or polite acknowledgement. Late sending the item back then was rude and didn’t even apologise. Wouldn’t provide proof of postage and stopped replying when asked for it.

My £200 Rat & Boa dress then came back absolutely DESTROYED. What should have been a simple £33.15 rental has now left me £248.15 down. I’ve had absolutely no response from her. She didn’t even have the decency to message me about the damage.

So far By Rotation have asked for everything from pictures, videos, receipts, notes from tailors to say it’s damaged beyond repair and I’ve still not been compensated.

I had a difficult experience with a seller on here. Do NOT rent from Barana1. I rented a dress for an important event 3 months in advance of the day. When it came to the day, the seller never sent the item. They never responded to any of my messages and also totally ignored the communication from ByRotation.

However, ByRotation themselves were extremely helpful. They issued me with a full refund after the lender did not communicate with them for over 24 hours. I was really impressed with their attentiveness and how quickly they said they would issue me with a full refund. Berry was very helpful.

Super convenient, lovely collection available to rent , I absolutely love adore the idea of being able to rent and rent out cloths. Store was in very convenient location so I could go easy

Such a lovely seller. Allowed me to try the dress on before. It was posted on time and communication was amazing!! Would definitely recommend!! X

Such an easy way to rent an outfit. Great communication with renter.