Capquest Avis 

Demanding over £300 for a Shop Direct debt. I have never had an Account with that Company. Capquest are Fraudsters. Reported to Police.

SCAM SCAM PEOPLE ITS A SCAM ...BEEN sending me demands for money from a BANK which I never been with ,so going to report them to the POLICE. ....THE letter they sent will be used as spare Toilet paper..

Buying Statute Barred debts trying to trick people into paying unrecoverable debts, Got a letter from Opos Limited claiming they’ve took control of the ‘Debt’ called them and explained Orange Mobile went out of business 10 years ago which makes it barred, The call handler agreed and closed the account, There has been no sign of this Orange account on my credit report either. No idea how they have obtained my postal address.

A scam !!!
Letter all looks official but beware!
They are chasing for debt from Grattans from 2023. I’ve never dealt with Grattans.
I phoned up Capquest on 01389493417. The guy was extremely rude, asked for my ref number and then my date of birth, which I wouldn’t give. He then got aggressive and said he couldn’t go further with the call and hung up. Also they said the £155 debt could be reduced to £39 if I paid now
I have reported this to action fraud.

SCAMMERS, I received a letter from capquest/opos dated 23/07/2025. stating that a debt I had, has been passed on to Capquest/opos. Thought this odd, as the debt was from an unpaid Orange bill from 31/05/2023.
Don’t get me wrong, I haven been the best with finances through the years, I had not had anything to do with orange for nearly two decade and I am confident, I don't owe anyone money, let alone Orange.
I contacted Capquest/opos but they have the worst customer service ever,
I am glad I did not fall for there scam please be careful with this scammers they will do anything to get money from they will rip you off if they have the opportunities. Thankfully I came back to Trustpilot to distroy there plans and save anyone who is fortunate to read this review.
With many bad review, each describing my exact experience please be careful!!!l.

Bullet Dodged, as if I’m honest, i was going to just pay the £105.01. Instead of the £420.04 (which would leave the debt off my file) as they claim.

What a terrible Scam. Not only do we have to deal with scam telephone calls/text messages and emails daily, but now actual paper mail (a form of communication I would trust more than anything, as the effort needed to go through the mailing process is so much longer and costly and the environment, for the scammers).
the government should stop this is illegal data breach I would appreciate if anyone reading this be more vigilant.
CAPQUEST/OPOS please get a job this is not a job.

Calling workplaces looking for colleagues and announcing who the are.

Don’t think this comes under what they are legally allowed to do:

What debt collectors can and cannot do

A debt collector can:

Visit you at home
Speak to you discreetly about your debt
Try to set up a payment arrangement
Ask you to make payment to them

I don’t believe announcing you’re a debt collection company to co-workers is being DISCREET!

and I think it also would be covered by what they’re not allowed to:

But debt collectors cannot:

Come to your workplace
Act in a threatening or intimidating way

I’d say this says it all about this shambles of a company

Absolute Charlatans and Scammers

And another fictional account they have sent Ophelos to collect. A Shop Direct one this time. Pathetic that they keep trying this but they do. Completely made up debts to try and frighten people in to handing over money. Get real jobs Capquest.

Phoned this company capquest, the guy knew less than me on debt reminded him that to prove it's mine could you provide a credit agreement and when was it taken out 16 years ago, I told him it statued barred and said he will close the account

Nice person very understanding and compassionate with my bevrement at this time

Wow, I recieved a letter from Arrow global, stating that a debt I had, has been passed on to Capquest. Thought this odd, as the debt was from an unpaid Orange bill from 31/05/2023.
Don’t get me wrong, I haven’t been the best with finances through the years, but i am confident, i dont owe anyone one money, let alone Orange.
Ive not contacted Capquest, but after a quick google search, thankfully i came across Trust pilot, with many bad review, each describing my exact experience.

Bullet Dodged, as if I’m honest, i was going to just pay the £128.54. Instead of the reduced payment (which would leave the debt on file).

What a terrible Scam. Not only do we have to deal with scam telephone calls/text messages, but now actual paper mail (a form of communication i would trust more than anything, as the effort needed to go through the mailing process is so much longer and costly, for the scammer).

Thankyou Trust pilot - Bu££er off Capquest

These people are no more than fraudsters, contacting people with incorrect info over 20years out of date, demanding money you don't owe. Soon backed off when I asked for the legal teams information for my solicitor. The issue is that vulnerable people will get conned of potentially thousands of pounds. Have report them to the fraud dept of the police in the England and Scotland, trading standards and NatWest bank.

My god where do these people get off.a scam letter from very dated over 23 years data that has been illegally sold
I have reported these scammers to the bank and trading standards
The company were saying it was from an Orange account never ever had an orange phone or account they don't even exist any more!

I found the guys at capquest very helpful and understanding, I was speaking to a real human being, not a machine which was great.

Stop sending out spam messages to me.

Long initial conversation absolutely useless
No promised action taken

Your colleague, CLAIRE, very knowlegeable and patient. 5 STAR, OUTSTANDING CUSTOMER SERVICE

I only dealt with British Credit Trust in the 5 years l had my car loan. They were brilliant and thank them for good customer service.

capquest,opus!
Received 2 letters today 17/5 about a Vodafone account. Now I’ve NEVER been with Vodafone EVER-31/05/2023! Ive had the same Three account for 15+ years. It’s saying they can reduce the balance to £73.12 from £365.61. Why would they reduce a debt that much. I can’t ring them as I had cancer and now I don’t have any vocal cords or voice box.

Still being pursued for a debt that has been settled relating to 21 years ago.
Morally bankrupt and will be using a Subject access request to question Corporate governance processes. It seems unreasonable to be constantly pursued for debts that have been settled via an offer and then 5 years later coming back for more.

Being badgered by this company. Not even my name. No matter how many times I Block the numbers, they get in contact again and again and again. They are scammers read the bad reviews.. the good reviews are BS.