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Noté 1 sur 5 étoiles

The 1st Avenue dealership would not return my calls nor respond to my e-mails regarding a vehicle I was greatly interested in. CarSoup.com did an excellent job on their part. I have recommended the si... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have... Voir plus

Noté 5 sur 5 étoiles

This website gave us many options and locations within our zip code. Loved the information in each car provided. Helped us look for awhile and compare prices. I especially appreciate the days the car... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Dealer never responded to info request. You would think that Car Soup would vett their dealers better. If you say you will pass my interest in a car to a dealer, perhaps you should make sure dealers w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. aussi dans
  3. Concessionnaire automobile

Informations provenant de diverses sources externes

Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.


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2,0

Bas

TrustScore 2 sur 5

308 avis

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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2,0

Tous les avis

(308)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

slow emails responses

people would respond to my ad,... but i would not see it on my message board for 3 months later,.. and carsoup would never send a response to my email address... this happened on two of my car sale...place the ad in july... would not get a response till the following year,... the date on the response was for july of the folllowing year... carsoup scam

9 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

You do not allow searching newer than…

You do not allow searching newer than 2012? Ridiculous! Never using this website again.

28 août 2020
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Jason,

We allow users to select from 1970 - 2021 as a year range on the site. If we do not have any vehicles for a particular year that year does not appear in the options.

Noté 1 sur 5 étoiles

Hands down the worst website I have…

Hands down the worst website I have ever had the misfortune to type into my address bar. No organization to the website desktop or mobile. And the fact that I cannot put in my location to look for vehicles is redicilous. Yeah sure you have the deal too use my devices location but I can assure you I am no where near where it pinged my phone. Not even the right state. Shitsa joke.

7 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

Spam!

My email address seems to have been sold to them and now they won't stop spamming me.

25 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

CarSoup *used* to be an awesome site…

CarSoup *used* to be an awesome site (and app). They offered multiple photos of the cars, links to reviews, payment estimates, links to finance companies ... the whole works! I recently went back to the site to help someone find a car and am completely disgusted by what the site has become. It seems to be nothing more than a bait and switch site for car dealers. You see what looks like a good deal, click on the link to get details for the car, but instead it brings you to the dealers' sites and the car you were looking for is nowhere to be found, but the dealer site displays a dozen OTHER cars for twice the cost. It's a SHAME that CarSoup has devolved into this worthless mess.

19 juin 2019
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Robert, I apologize for the issues you experienced. We do have a new program that links you directly to the vehicle on the dealer's site, this provides you with the most accurate and up-to-date information. Unfortunately, if the vehicle sells we often get notified after the dealer has already removed it from their website. This sounds like what happened in your case.

Sincerely,

Craig Burris
CarSoup.com
Director of Operations

Noté 5 sur 5 étoiles

Very prompt customer service!

Had to update my review to say that I got a very fast reply from the company. Within an hour of posting my review about the website not working well, I got a response and an email address for follow up. While I hope that the site issues I am experiencing will subside, I am glad that it is being looked into!

8 mai 2018
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Elizabeth,

I want to apologize for any issues you have been having. With almost 1 million sessions last month, the issues you are having are not the norm.

Is it possible you are using our old Android App on a phone or Tablet?

Feel free to email me directly. cburris@carsoup.com

Thanks,
Craig Burris
Director of Operations

Noté 1 sur 5 étoiles

I have VERY little time to go out and …

I have VERY little time to go out and go car shopping, It's nice that there are websites to help with this, especially near a city with an abundance of cars. I will not consider a car unless there are pictures inside and out, leather, infotainment display, and just overall condition are all important things to me, I'm not going to even consider driving to a dealership to look at a car unless I can tell if its worth a look by looking at photo's. The main reason I absolutely can't stand carsoup.com is because they allow dealerships to post a "default photo" on any car they want to so when you check the "cars with photos" filter they will literally list hundreds of cars with a single stock photo and NONE of the features listed. There are a million reasons to want to see photo's of a used car, everyone knows this. But dealerships FLOOD the search results with posts that have no information in them whatsoever so you have no idea what youre looking at. If you check the "cars with photos" filter for more accurate search results, I think its only fair that you get the information you are looking for. I will most likely never be using this website again as I have no idea what i'm looking at when i click on a post with little to no information.

18 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Never again

Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have to call support team and its take some time until they find my add. If you post on weekend forget about you have to wait till Monday BS. Come on carsoup!

12 septembre 2017
Avis spontané
Noté 4 sur 5 étoiles

I really didn't have a lot of dealings …

I really didn't have a lot of dealings with this actual website but they sent my information/questions quickly and I thus received a fairly quick reply from the dealership. It worked out well!

3 août 2017
Avis spontané
Noté 5 sur 5 étoiles

I appreciated the amount of information …

I appreciated the amount of information that I could find on each individual car that I looked up, including the estimated cost to own it, the comparison cost with the average car with those specifics, along with the actual car pictures and description.

27 juillet 2017
Avis spontané
Noté 5 sur 5 étoiles

Easy

Easy to find just what I'm looking for! Thanks!

27 juillet 2017
Avis spontané

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