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Noté 1 sur 5 étoiles

The 1st Avenue dealership would not return my calls nor respond to my e-mails regarding a vehicle I was greatly interested in. CarSoup.com did an excellent job on their part. I have recommended the si... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have... Voir plus

Noté 5 sur 5 étoiles

This website gave us many options and locations within our zip code. Loved the information in each car provided. Helped us look for awhile and compare prices. I especially appreciate the days the car... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Dealer never responded to info request. You would think that Car Soup would vett their dealers better. If you say you will pass my interest in a car to a dealer, perhaps you should make sure dealers w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. aussi dans
  3. Concessionnaire automobile

Informations provenant de diverses sources externes

Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.


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2,0

Bas

TrustScore 2 sur 5

308 avis

5 étoiles
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1 étoile

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2,0

Tous les avis

(308)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

site was helpful

I had a question submitted it and the dealer contacted me with in a hour.

26 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback on your experience using CarSoup.com! We are glad that you found the site to be helpful.

Noté 4 sur 5 étoiles

Found car

Twice I have used you .com and both times found a vehicle I was interested in. The first time I bought the vehicle my search found. The second time, I found one that I was really interested in, but wound up buying from local dealer.

24 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that you have found CarSoup.com useful at multiple car buying stages in your life! Thank you for your review. Congrats on finding your next vehicle.

Noté 4 sur 5 étoiles

Carsoup website

Great website with a couple of flaws.

-Should be able to select multiple makes/models when doing an advanced search
-website performance is a little clunky and slow

Other than that, I find it easy to use and it seems to have the most vehicle listings of any of the major websites.

23 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback on your experience using CarSoup.com! Your feedback on ways to improve the site have been forwarded to our user experience team. You cannot select multiple makes/models from the advanced search at this time, but once you get to the search results page, you can add other models under the same make. To do this on a desktop computer, when you have one make and one model selected, the applied filters will show up in the top-let corner under "Your Search". If you click on the blue "Model" text in the "Your Search" section, this opens a window on top of your search results that allows you to add more models to your search results. From a smart phone, you should be able to apply multiple models when you are initially adding that search filter. Hopefully this helps make your search a bit easier in the meantime!

Noté 2 sur 5 étoiles

Not updated.

I called on 2 cars I found on carsoup. Both were sold well over a week ago. The dealer then tried to sell me a similar car that was priced higher.

22 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience with a vehicle seller. Your feedback has been forwarded to our customer service team to see if there is anything else they can do to help and so they can notify the seller of this experience. We hope passing the feedback along to the seller will help lessen this type of experience from happening again in the future.

Noté 5 sur 5 étoiles

Easy to use

I found the carsoup experience to be very easy to use with quick responce.

22 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com. We are glad that you found the site easy to use and helpful!

Noté 3 sur 5 étoiles

Advertising May Not Be Real Offers

I have contacted dealers about advertised offers on the CarSoup site with no response. Therefore I am of the opinion that the deals may be a come-on.

18 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback on your experience with the vehicle seller. We will be reaching out to the dealership to let them know that someone has interest in one of their vehicles and to see if there was a discrepancy on price. We hope that this helps resolve some of the issues you experienced.

Noté 5 sur 5 étoiles

Great car shopping site

I like the easy navigation of this site when looking for a vehicle. It's great for getting an idea on prices and comparisons.

17 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com. We are glad that you found the site to have easy navigation and that it helped you with price comparison!

Noté 4 sur 5 étoiles

Good site

Site compiles numerous dealerships into one site, less time involved, than going on individual sites.

15 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com to shop multiple dealerships' automotive inventory. We are glad that this saved you time when car shopping.

Noté 4 sur 5 étoiles

Good site to look for cars

It was nice to able to go on one site to find cars in my area. Especially the same type and not have to search through all the dealers in my area.

12 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that being able to go to one website to see the available vehicles in your area was helpful and saved you time. Thank you for sharing about your experience using CarSoup.com.

Noté 5 sur 5 étoiles

Bought and sold on this site

I have been a user of carsoup for a quite a while. Both selling vehicles and now buying one. The reason... it is quick, easy and reliable.

I started searching 2 weeks ago, I used carsoup, cars.com and carfax for my search. Carsoup had more vehicles return than the other sites. I found the vehicles, saved them as favs and contacted the dealer through car soup. After narrowing down the field, I test drove 5 vehicles in 3 different locations and now I have a new car.

That is the reason I will recommend this to people and use it myself. Way to go.

12 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback on your experience using CarSoup.com. We are glad that you have found continued success buying and selling vehicles on our website over the years. Congrats on finding your new vehicle!

Noté 4 sur 5 étoiles

good people

We have been using car soup for years,
They bring us more leads than the competitors.

9 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback! We are glad that you have found success with CarSoup.com over the years.

Noté 2 sur 5 étoiles

one of the worst for car shopping

Very slow website; search function is clumsy, difficult to use and outdated; hard to believe this website is still viable and in use.

8 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience on CarSoup.com. We apologize you had a poor experience with our site. Your feedback will be evaluated by our user experience team. Good luck with the rest of your vehicle search.

Noté 3 sur 5 étoiles

lack of pictures

I think that anyone, incuding dealers, should be required to post pictures of the vehicles. I am very frustrated with the amount of ads that don't contain pictures. I skip all that do not have them and I know I'm missing out on some good ones. I will not think about driving to test drive a vehicle that I cant preview.

7 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience using CarSoup.com. Due to some technical limitations we do not require photos on vehicle listings at this time - however we strongly encourage vehicle sellers to include photos since that means a lot to car shoppers like yourself. Often dealer listings don't immediately have photos when they have a new listing because the vehicle becomes part of their inventory before they are able to take photos of the vehicle. Because many sellers either never supply photos or don't supply photos right away when they list a vehicle for sale, we do have a filter that allows you to only show vehicles with photos. This filter should be available when your search results include a mix of vehicles with and without photos. We hope this helps make your vehicle search on CarSoup.com easier, and we apologize that you experienced frustration when listings did not include photos. We will continue to encourage sellers to include photos on their listings as soon as possible.

Noté 4 sur 5 étoiles

New to Site

Just started using it, do not have any feed
back yet

6 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Good luck with your vehicle search! If you have questions please don't hesitate to reach out - http://www.carsoup.com/help/contact/.

Noté 3 sur 5 étoiles

Not bad, but not great either.

Many of the dealers do not keep their inventory updated. I spent much of the day I planed on purchasing a car on the phone with various dealers trying to find one. Once I was able to locate the model I was after, when I arrived, the dealer had not been upfront with the very obvious water damage. I'm down on CarSoup for not keeping their dealers accountable, and will consider buying through other sources.

6 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience using CarSoup.com. We have passed along your feedback to the dealer in hopes that this will prevent this problem from happening again in the future. We apologize that you had a poor experience, and please let us know if there is anything else we can do to help remedy this situation. Good luck with the rest of your vehicle search.

Noté 5 sur 5 étoiles

My HONEST Opinion

The website is very helpful, insightful, and easy to navigate through. I trust their views, and will gladly recommend their site to anyone!

5 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that you found the site to be helpful, insightful and easy to navigate through. Thank you for sharing about your experience!

Noté 4 sur 5 étoiles

Carsuoup

Carsoup is easy to use and easy to find the car you are looking for.

3 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad that the site was easy to use and made it easy to find what you were looking for.

Noté 5 sur 5 étoiles

Very easy to use site!

My husband used the site and he loved how easy it was to find what we were looking for. We will definitely come back to this site in the future.

3 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Great to hear! We are glad that your found CarSoup.com to be easy to use and that it helped you find what you were looking for.

Noté 2 sur 5 étoiles

Slow scroll

The current page design is a pain in the a$$. You try to scroll down and the ad pop ups take over and pull you back up again.
And it's just too damn busy to look at.
It used to be a decent site. Why did you mess with a good thing?

2 mars 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback on your user experience on CarSoup.com. We apologize that the ads led to a poor user experience for you. Your feedback on the site has been passed along to our user experience team to evaluate.

Noté 5 sur 5 étoiles

Toyota sienna

This website gave us many options and locations within our zip code. Loved the information in each car provided. Helped us look for awhile and compare prices. I especially appreciate the days the car was for sale and how the asking price is rated against other comparables.

28 février 2017
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience using CarSoup.com and our shopping tools to find your next vehicle! We are glad you also found a large selection close to your zip code.

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