Casa Bella Furniture Avis 

843
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

I emailed Casa Bella to ask about some replacement wheels for a sun lounger purchased over ten years ago. Poppy responded quick as a flash to say that they no longer supplied them but if I took a pho... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered a light mango wood TV unit and nest of tables. Prior to this i'd ordered a wood sample, which was exactly the colour I wanted. The furniture that arrived was a totally different colour. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently purchased a nest of tables, a couple of bedside tables, and a work desk, and we’re very pleased with our experience. The furniture is of excellent quality, and we love the contemporary des... Voir plus

Noté 5 sur 5 étoiles

We are delighted with our hi-fi unit. It is exactly as shown on the website and is very well made and sturdy - right down to good quality hinges and labelling of individual legs and holes so that pre-... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Contemporary furniture & accessories for distinctive interiors. Discover timeless pieces, online and in our showroom.

Built to endure, crafted for life.

We are passionate about creating contemporary furniture & accessories that elevate your space.

We believe furniture should be an heirloom, not a disposable item. That is why we have built our reputation on using only the finest materials in every piece we create. From the structural elements to the drawer bases and backs, our furniture is crafted for lasting beauty and enduring strength.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

843 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(843)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful Quality Mango Wood Bed

Beautiful, superb quality furniture! Amazing value for this quality. No chipboard! No MDF! even the lats are solid mango! Easy minimum assembly! The delivery guys were so pleasant and couldn’t be more helpful! Would not hesitate in using this company again!

20 décembre 2024
Noté 5 sur 5 étoiles

First class service

We were a bit apprehensive about ordering furniture on line but had been searching for so long for a dark wood dining table and chairs that was not old fashioned
The young lady I spoke to on the telephone was very helpful ,the communication with the company was first class ,we were kept informed of delivery date,time etc via e mail + txt message from the driver on the day of delivery
We are delighted with the quality of our furniture and would not hesitate to order from this company again

20 décembre 2024
Noté 5 sur 5 étoiles

Great Quality, Service & Delivery

I’ve ordered 4 pieces of furniture from Casabella over the last couple of years and also a set of drawers for my parents. Great quality and service right through to delivery. Opted for the Oslo Mango Light range as love the mix of tones. The patterns that the different tones create in the wood can vary quite heavily between and within each item of furniture. Might not be for everyone but I personally like the uniqueness this creates. The finish on the wood is so smooth and almost glossy but so far has not marked or scratched at all, despite me dumping anything and everything on top of the furniture. Recommend wiping out any drawers before use to get rid of any sawdust residue. Delivery was smooth and arranged via personal email. For the quality and finish I find the prices extremely reasonable. A company that clearly prides itself on high quality and service.

20 décembre 2024
Noté 5 sur 5 étoiles

Table & chairs …

Delighted with my new table and chairs , beautifully made , great quality .
Brilliant company to deal with , good website .
Communication was excellent , particularly around the delivery of my furniture .

20 décembre 2024
Noté 5 sur 5 étoiles

Stunning wood!

The quality of the wood is absolutely gorgeous and everything was really easy to put together. Really love the new bed and side tables!

20 décembre 2024
Noté 4 sur 5 étoiles

I ordered the combo set of chest of…

I ordered the combo set of chest of drawers and bedside tables beginning of November. It said in was in stock, so placed my order. A few weeks later had a call to say bedside tables delayed till next year. No offer of money off or anything. Disappointed as I wanted my room finished but now it’s got makeshift bedside tables from boxes for another month. My chest of drawers came a few weeks ago and really happy with these, such beautiful quality. Just wish I had the whole set, or some money off as an apology, it’s not cheap stuff. Just beware if things are in stock if you want it quickly

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I'm so impressed

I'm so impressed! After rabbit-holing new dining room tables and chairs for days and to the point where everything started to look the same, the Skandi honey mango dining table, wishbone chairs and bench popped up in my search. It was exactly what I was looking for and somehow it was quite a bit more affordable than what I had been seeing around up to that point. I'd never heard of Casa Bella before, so did my usual ritual of safety checks and soon discovered that in addition to an excellent Trustpilot score, hundreds of people posted photos with reviews of their new furniture in their homes and pretty much everybody seemed over the moon. There was just one problem; the table was in stock, but not the bench or the chairs. I was having a friend over from the US for Thanksgiving this year, so the pressure was on to find a solid wood table with no veneer or engineered wood parts anywhere. I really needed the table, but was happy to wait for the parts that weren't in stock. I'd read somewhere on the website that it was a small family owned company and called them, there would be no harm in just asking; if I offered to pay the shipping twice, could they please send the table now and then send on the chairs and bench when they came into stock? I didn't expect them to say yes, but to my surprise they did. They split the original order into two orders and went so far out of their way to accommodate my very annoying request and keep me updated of all the movements along the way. The level of customer service Casa Bella provided is just not something you see that often these days - they bent over backwards to help me get my dilemma sorted.

The table arrived within a week and it's absolutely beautiful! Solid, sturdy and heavy with a beautiful finish. I was slightly concerned initially, as the outside box did arrive a bit battered, but everything was tightly bubble wrapped inside and the table was in perfect condition. I am so thrilled and can't wait for the rest of the order to arrive now. Highly recommended!

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely furniture at a decent price

Lovely furniture at a decent price, but what made me want to write a review was the quality of customer service and after care. You can ring up and talk to a real person and they help you straight away. They follow up with emails and then deliveries come exactly when they say they will. Sounds basic but it's really not anymore. We will be buying all our furniture from here from now on

13 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful furniture & excellent service

Beautiful piece of furniture, wifi stand. Turnaround quicker than originally quoted. Excellent service throughout. Delivery driver went beyond expectations due to tricky address & really helpful tracking in place. Would not hesitate to use again. Many thanks.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely over the moon with my new…

Absolutely over the moon with my new bedroom furniture from the oslo range. Beautiful quality pieces, strong solid wood with a lot of character. Looks amazing in my bedroom. Delivery took place within 2 weeks of ordering by two extremely helpful delivery men who went above and beyond. Would not hesitate to recommend this company.

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful furniture

Ordered the Oslo dining chairs and couldn’t be happier; they’re gorgeous, really high quality, and delivery was smooth and friendly. Thank you!

14 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I’ve had items from Casa Bella before

I’ve had items from Casa Bella before - ordered a new coffee table - it arrived on time, delivery was excellent (lovely guys, easy to track delivery) the table is perfect - very happy with the whole process! Definitely rate this company and lovely to talk to a person instead on a bot!!

25 septembre 2024

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