Caxtons Property Consultants Avis 

Having used the insurance services of Caxtons for many years, was really glad to have had Sandra guiding us through the process of a large claim for subsidence. Sandra, with the support of her team, dealt with us on a professional level, but with a highly personalized and friendly approach. She shared our desire for a timely solution and stayed in contact with us throughout.

I have used the services of this firm for over 20 years. I have been very satisfied with their service and in particular the speed which any queries have been resolved by various members of their staff. Would recommend

During the year I’ve had a very good working relationship with Tony. His response to our requests for help and repairs to Newnham Lodge has been excellent. I know that he back up from Eloise in block management has been helpful too. May we continue to work together long into 2024. May I add something that I would find helpful and that is mobile phone access to my maintenance budget account. I know how much I allowcate each month but never know the balance without ringing up. There are occasions when I can spare extre money and if I do, I don’t have any idea of the balance on completion of the payment. Neither do we get from Caxtons a monthly maintenance statement to give the current balance. In my view it would greatly improve the phone call access to the accounts office.

Everyone at Caxton’s Gravesend are simply amazing. Special mention goes to Tony M, who has looked after our development (Darenth Village Park) for years. Tony is knowledgeable, extremely helpful and genuinely puts himself out to help us. Tony makes being a director of our estate simple and the results of his efforts are noted and commented on by all residents. It’s genuinely a pleasure to work with Caxton’s and all the staff at Gravesend. I highly recommend, they are faultless in every way.

Caxtons has been managing my property portfoilo for almost 5 years.
They have always been very competent and meticulous in handling matters when they arise. I highly recommend them.
Georgia Harden, in particular, is very astute and efficient. She is also very knowledgeable; her explanations to me to some property issues, I have just had, are very clear and always gives me clarity.

I always receive a personal and helpful service from Caxtons. In this regard I would specifically mention Mark Spriggs, my day to day contact as regards property management and Neil Chatterton who advises on and assists with property acquisitions.

Caxtons always provide an excellent and reliable service,

I found the agents to be very knowledgeable, engaging, friendly and approachable. They were able to answer any questions I had and were happy to spend time explaining things clearly. All in all a quick pleasant experience that helped me move in asap.

You will find it very difficult to find a better MA service that Caxton's offer. I have been a director of our Residents Co., for 20+ years and, in this time, Caxton's service to Leaseholders and tenants has always been first class. If you call or email, Caxton's are always very prompt in resolving any issues that occur.

We have been working with Caxtons Property Consultants for the past 3 years, we have a great relationship with Paula and the team. .
They are professional ,personable and always helpful.
Would highly recommend them .

These comments relate to commercial insurance service received. There was good notice given before renewal date together with alternative quotes. Attention was drawn to any aspects that needed to be specifically looked at. The renewal process was carried out professionally and in accordance with client standing instructions. Help was readily given to resolve any glitches or unintended actions. The company obviously has good relations both with insurers and clients, which enables a worry-free renewal process with personalised service.

Susan Howes has been an excellent employee of Caxtons and I am sorry she is leaving.
Susan is courteous, efficient and very professional. I only had to give an instruction once and Susan expeditiously carried it out.
She will be an asset wherever she goes and I wish her well!
P. R. (Property Landlord)

I have been a tenant for 3 and a half years and I have had no issues at all! Holly was always very helpful with any noise complaints or any leaks etc within the flat and always responded in a timely manner! I was always treated with respect and kindness which was very refreshing and made renting so much nicer. From the beginning of my tenancy to now, I have always been kept up to date with any changes and important information, and I have never felt confused with anything. Now my tenancy is ending, I have been explained the process clearly, and know what needs to happen.
Holly has always been so helpful and friendly to me and I just want to thank her for being so amazing!!

Extending my sincere gratitude and thanks to Caxtons, Gravesend (especially Charlotte Cunningham and Nicola Webster for their willingness and assistance in supporting good genuine causes.
Many thanks in deed.
Lance Wenden
Club Captain 2023 - Birchwood Golf & Country Club.

Caxtons Gravesend, Kat in particular, has been very helpful in sorting out an issue with my ground rent. Friendly service, thank you!

Kat Mitchell and the payments department were incredibly helpful. Both on email and on the phone. Excellent service.

Kat Mitchell at Caxtons Gravesend was amazingly helpful today. Worked together to make sure service charge for this year and next all understood and prepared for. Really appreciate the help.

The professional but friendly way my application was handled.

Hi I own a flat in Bexley Kent. I had to commission a report at my own expense to get any reaction from Caxtons regarding rising damp after 12 months of complaining . The builders did two days work in a month and actually made it worse. I couldn’t get any reply to emails or phone calls from the so called property manager . In the end I asked for the builders mobile to deal directly. Two months have now passed and Caxtons are refusing to complete all the work the report highlighted.The manger emailed and has washed his has of the remaining problems blaming the builders. The builders have left all their rubbish in the garden and the quality of work is a poor standard. I emailed the next level of management but I got a pathetic reply saying they would speak to his manager. Nothing changed in a month so I have emailed his boss in the hope that he gives a s!?t. I’ll keep you posted

Amazing group of ladies. I mostly went through Emma, Sarah and Hannah but they were all so friendly and worked so well with us to make the process easier. Fantastic communication too.