Cellification Avis 

228
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I can die with garbage but never and ever order this site anything phone! I already done order with extra fast shipping payment but today almost 15 days but they don’t even ship my phone. And I email... Voir plus

Noté 5 sur 5 étoiles

Good communication had little delay on shipping But actully arrived sooner then expected very well but we'll packaged great store everything came as described thanks for great price and fast ship... Voir plus

Noté 5 sur 5 étoiles

Outstanding store thank you the kyocera duraforce pro 3 was shipped brand new and factory sealed packing was excellent shipping was fast and communication they also very responsive. And replied to all... Voir plus

Noté 5 sur 5 étoiles

It’s my 3rd time buying from them and I’m always grateful with how they handle their customers service, support and shipping. I’ve been loyal for a while now to them and so should you.

À propos de l'entreprise

  1. Magasin de téléphonie mobile
  2. Magasin d'électronique

Écrit par l'entreprise

Cellification.com | Cellular Gratification - Unlocked Cell Phones T-Mobile ATT GSM IDEN CDMA Apple Blackberry Sprint Verizon (Canada) Rogers (Canada) Bell (Canada) Telus Alltel Casio HP HTC MetroPCS USCellular Cricket Nextel Boost Kyocera LG Motorola Nokia Palm Panasonic Pantech PCD Samsung Sanyo Sidekick Sony Ericsson ZTE Wireless Accessories ZZZdec09 unlocked cell phones, cellular, mobile, wireless, alltel, att, cricket, tmobile, verizon, sprint, nextel, us cellular, gsm, cdma, unlocking, no contract


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(228)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Nothing is as advertised including customer service availability

The order was confirmed on 10/17 (a Friday)When I booked it, It showed a shipping estimate of 5-8 days. Then when I called to get a tracking number, I was told it would arrive in early November. I got another tracking email via Stamps from the company, and that said the shipping address was to a different city. As of 10/21 the item has sat at the Brooklyn shippers awaiting their acceptance. Nobody from customer service has called or emailed back. The customer service hours listed on the website do not match their availability in reality. I can't believe they have such a high score and were recommended by Google. It is a very unprofessional company.

17 octobre 2025
Logo de Cellification

Réponse de Cellification

web order # 7056
Eva David
523 Woodview Road
B
Lake Barrington IL 60010
Dear Customer,

We sincerely apologize for any confusion or delay regarding your order. Your order was confirmed on October 17, and tracking was created from our Brooklyn, NY shipping facility. Occasionally, the carrier does not scan a package immediately at acceptance, which can make it appear as though it is still pending even after it has been handed off.

Please note that our Shipping Policy, clearly stated on our website https://cellification.com/pages/shipping-and-returns
, explains:

“We can only ship to addresses that are verified by the issuing bank. This has to be either the actual Billing Address with the issuing bank or an ‘Alternate Shipping Address’ that is on file with the issuing bank for that card. There are no exceptions to this rule. Please be advised if we are unable to verify your shipping address with your credit card issuing bank, your order will be shipped to your billing address.”

This verification process protects both our customers and our company from fraudulent transactions and address mismatches.

We’ve shared your feedback with our Shipping and Customer Service departments to improve response times and communication. We’ve been in business for over 20 years and always strive to ensure every order is handled professionally and securely.

If you still need assistance, please contact us directly at 954-323-4466.

Noté 5 sur 5 étoiles

Reliable

Reliable, fast, and no surprises. Bought a backup phone for work and it performs better than expected. You can tell these folks care about quality.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Honestly

Honestly, one of the smoothest online tech purchases I've made. The device arrived sealed, fully functional, and exactly as described. Thumbs up from me.

4 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The slowest shipping procedure I've…

The slowest shipping procedure I've ever encountered. Don't expect your delivery quickly. 2 weeks to receive delivery is ridiculous. Never using Cellification again and advising others against it as well.

31 juillet 2025
Avis spontané
Logo de Cellification

Réponse de Cellification

We're very sorry to hear about your experience and truly apologize for any frustration caused by the delay.

After reviewing the order placed for
Vincent J. Ugarte
6349 Orchard Park Dr, Unit 2,
Greeley, CO 80634,
we confirmed that the free shipping option was selected at checkout. This method clearly indicates an estimated delivery window of 6–8 business days, not including weekends or holidays. While most orders arrive within that timeframe, occasional delays with the carrier can occur.

We understand that waiting longer than expected is frustrating, and we’re always working to improve both our fulfillment speed and communication. We appreciate your feedback and would be happy to assist further if you’d like to discuss the order in more detail.

Thank you for giving us the opportunity to respond.

Noté 1 sur 5 étoiles

Unboxed, wrong color, no protective film – very disappointed

I ordered a Google Pixel 7a in Sea color, but the phone arrived in a plain white cardboard box with sticker marks and no branding whatsoever. The phone had no protective film and was simply wrapped in a loose plastic bag that wasn’t even sealed. The color is completely wrong — it’s a dark blue instead of the one I ordered.

There is no way to tell what this phone even is. How can I know it’s new and genuine? The box contained absolutely nothing — no receipt, no markings, no warranty, nothing at all. It honestly felt like someone just threw in their used phone. This is completely unacceptable, especially since the website didn’t mention anything about the phone being unboxed or not new.

I’m extremely disappointed with this store. It's a huge waste of time, and I sincerely hope I can return this item and get a full refund.

20 juillet 2025
Noté 5 sur 5 étoiles

Found exactly what I needed for my…

Found exactly what I needed for my elderly father who wanted a simple flip phone. The Verizon unlocked device works perfectly and the price was significantly lower than retail stores. Shopping experience was smooth from start to finish.

9 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Do Your Research

I emailed the company in regards to whether a couple of their products were actually new or brand new as advertised. I never got a reply answering my questions. Beware, that their products may not actually be as advertised. The company does not appear to be a BBB accredited business. Do a search on company name and BBB.

3 juin 2025
Avis spontané
Logo de Cellification

Réponse de Cellification

We take all customer inquiries seriously, and it's unfortunate to receive a negative review from someone who has never made a purchase from our company. We want to clarify several false claims made in this post:

Our company is rated A+ with the Better Business Bureau (BBB) — this can easily be verified by visiting the BBB website and searching our business name.

The Kyocera E7200 is sold as brand new in the original box, and includes a full manufacturer's warranty, as clearly stated in our listings.

The claim that we are “not BBB accredited” is misleading. BBB accreditation requires businesses to pay membership fees, and while not all A+ rated businesses choose to pay for accreditation, our A+ rating reflects our long-standing reputation and customer service.

Unfortunately, it appears this review was written with the intent to defame our company without ever having conducted business with us. We encourage all potential customers to verify facts independently and reach out to us directly at 954-323-4466 with any questions — we’re always here to help.

Noté 1 sur 5 étoiles

I did my order 04/04/2025

I did my order 04/04/2025, until today, after they sent a shipping information that was cancel for them before pickup by the carrier. Today 4/15/2025 I have do not any status order after calling them two time, after that I keep call with any successful information or status or refund. Or I lost my money ... I hope do not the last!

15 avril 2025
Avis spontané
Logo de Cellification

Réponse de Cellification

web order #5725
Hector Marte
8027 SUN VISTA WAY
ORLANDO FL 32822.

Please note that your credit card was never charged, as the transaction was declined at the time of purchase. Although a shipping label was generated, the package was never picked up by the carrier, and the order was subsequently canceled on our end before any payment was processed.

We understand your concerns, but it appears there may be some inaccuracies in your review, particularly regarding the charge and shipping status. We kindly ask that you consider updating or removing the review to reflect the correct information.

If you’d like, we’re happy to provide documentation confirming that no payment was processed.

Thank you for your time and understanding.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus