The positive: fantastic product! I purchased the one piece unisex green sharks long sleeve zip swimmers and the fluro orange kids rash top. Both items were in stock and delivered fairly quickly.... Voir plus
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Love Cheekychikadee! Have received their swimsuits as gifts or bought myself for the past 3 years. Love the bright colours and unique motifs. Can spot my kid from far away in busy areas! The material... Voir plus
What a terribly run company, presale in may for early June delivery, no communication, endless emails with no replies, eventually part of order turned up in September. As a seamstress checked these... Voir plus
Would give 0 starts if this was possible. Same experience as other reviews. 6 months delay in receiving items, terrible customer service and shifting blame on to the customers. They have changed thei... Voir plus
2,3
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43 avis
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Ordered three months ago, still no delivery
I ordered six items mid June, at which time the website said my order would ship week commencing 7th July. I haven't received a single proactive email from the company advising of the delays; I've sent follow up emails which have all had different timings provided for delivery, with the most recent email (on 20 August) saying they were on track to ship in 10 days. Still no update or delivery - I had saved for these items for ages and ordered specifically for a special family holiday, and am now confident the items won't arrive in time. I'm so unhappy with the customer service, I understand some things are out of their control but there should have been regular, clear, proactive updates on our orders instead of absolutely no correspondence at all.
10 septembre 2025
Avis spontané
zero communication, still don’t have my order placed 3mo ago
I wrote the following to them today on their Facebook/instagram. I don’t have the energy to change the wording for this site as I have been trying to chase up my order from them for months with a severe lack of communication back from them.
Hi I placed my order in June, received zero communication that it was delayed, wrote an email to you and you replied saying it would arrive mid-August. Advised you that the lack of initiative and communicating to your customers about delays wasn’t acceptable and you wrote back saying you would communicate better in the future. Another month passed and mid August came and went, so I wrote to you again, after once again receiving no notification of any delays. Yet this time I have had no reply and my order is still not here nor has it been shipped. It is now September and I placed the order in June. Can you please let me know if I will be receiving the 4 items I paid you a lot of money for 3 months ago, as your lack of communication is getting concerning? Thanks.
1 septembre 2025
Avis spontané
They delete any bad reviews on their website
They heavily filter their reviews on their website and cut out any negative reviews on their Facebook page only allowing the most positive reviews to stay. if you have any issues with an order they will email you and and tell you they basically don't want you to order from them anymore! Very rude.
3 septembre 2024
Avis spontané
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