Chili's Avis 

Excelente atención en Chillis Mercedes por Menny el día de ayer

After reading my response that I emailed back, I immediately received notification that that email doesn't exist: Regarding Job Application Update for Edward Hughey

Edward Hughey
12:24 PM (1 minute ago)
to candidatefeedback

Greetings,

I arrived at the location on time. I met with an Asian lady whom I had stated that I was scheduled for an interview at that time. She quickly replied to me "For what position?" I then said to her "Well, I believe I applied for a Host or Runner position however the application stated that if whatever position I am applying for is not available, would I consider choosing any other open positions? And on the computer I said yes. Then said congratulations! Choose an appointment time. I choose 2pm the next day or afternoon. I received a text message an hour before my appointment time and it reminded me that I have an upcoming appointment." I had to show her this on my cell phone. She looked confused. I said to her "I'm presuming you're the Manager?" She stated "Yes I am and I don't know where you got that information from." I said "Indeed.com but on your website is where I applied. There is a Chilli's not too far from my apartment that is within walking distance, however that particular store didn't have any openings but this one did." She then said to me "I'm sorry but the Boss just hired 5 people yesterday and we don't need anyone else. I'm sorry you had to come all this way. Someone needs to fix this on the website because more people will probably be coming in looking for a job. Again, I'm so sorry you had to come all this way." I responded "No problem. May I use your bathroom before I leave?" She said "Of course you can. It's right over there." I shook her hand and said thank you and I went on my way.

I wanted to make certain I was able to respond to someone because I received a notice to at least come in and have an interview but I didn't see anywhere I could reach out to someone higher in regards to this since I was quickly turned away at the door. Thus, to receive an automated email telling me that "A manager has chosen not to move forward with my application" feels kind of not fair to me because I had an appointment but was immediately turned away. I was actually excited to possibly work for Chilli's because at least I had a face-to-face interview whereby I could have, in my opinion, truly shined. It didn't matter if it was a dishwashing position. I have a Food Handlers Certificate.

Nevertheless, if it is the software KROW.ai that has made the mistake since the Manager stated the above, then perhaps it would be better to do interviews the old-fashioned way with a handshake and a greeting.

Still wishing everyone a Happy, Safe and Prosperous New Year.
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from: Mail Delivery Subsystem
to: ehughey1820
date: Jan 3, 2025, 12:24 PM
subject: Delivery Status Notification (Failure)
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Hello ehughey,

We're writing to let you know that the group you tried to contact (candidatefeedback) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

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Thanks,

Ate at Chili’s in Monrovia Ca. Crappy food and customer service and their manager was bad attitude. 1st we ordered the Old time burger. The meat was very very tiny and went out past 4 inches out of the bun and it looked disgusting. I confronted 2 manger there and they ignored the fact on how the burger was thin instead mad up excuses it’s suppose to be that way. The manger name is David was no help and didn’t even apologize for the way it looked. And Emily was not helpful as well. She said they smashed it. And they smashed it again very very thin like no meat was there. BS. And they even smashed the bun down flat. I didn’t order a smash burger, what’s that about??? The buns looked like thin end bun on both ends. And my order the chicken sandwich bun was also smashed really down flat. The waiter was ok. He wasn’t the very best that I had in the past dining in other Chili’s.
It would of been nice even an apology from the managers. Again all I got was excuses excuses excuses. It’s not worth it to dine there. It was a waste of money and time. I didn’t leave no tip cause they didn’t deserve it. They should have refunded me back for that smashed burger for their rudeness in smashing it nothing and giving me the wrong order.
Time was 6:32 PM.

Although the food was good and the server was nice at Restaurant #1028 in Middletown NY when I went to pay the bill at 3:10pm I noticed a charge of $2.99 for Ziosk Game Pass. When telling the server Peyton he said that my teenage granddaughter must have authorized the game about Checkers. He said it asks twice and tells you that you will be charged. It absolutely does not ask or notify you of that. As far as I am concerned it is a scam. My daughter looked at the games and pressed one and it does not say you will be charged when she chose Bunny Hop after we paid our bill. I would like a refund since my server did nothing to reverse the charge even though my daughter showed him that no message appears. I wonder how many customers are scammed by this. It's bad enough that you have to pay the check at the table instead of having contact with the server it's ridiculous that customers are unknowingly scammed. Please refund this charge.

We waited 10 minutes. Several waitresses cleared tables and served other people without even acknowledging us. We left and will not go back. I am going to tell everyone I know about this.

I have visited this location several times and have always been pleased with the service and the food but my last experience was surprisingly awful. Understanding that it was a Friday night.
I was shocked and surprised how loud and obnoxious the patrons were and management did nothing to control it. The Icing on the cake was when I asked for a tonic water and was told that it was not available unless I ordered an alcohol drink. I've never heard of such a rule at Any restaurant. I will not be returning to this location again and will advise All my friends never to go to this location.

Waitress forgot our order and lied about it. We waited for food for so long as people in front of us and spent at least 5 minutes singing happy birthday as we waited.

WORST dining experience EVER at Manheim Pike Chili's in Lancaster, PA! Kat the supervisor thinks it's acceptable to do new employee orientation IN the restaurant right next to customers. No ear phones were used and even though the music was very loud, I could hear "employee orientation" in one ear and music in the other. Stressful, aggravating dining - wish I would have just stayed home. We have been going to Chilis for MANY years and never experienced such a horrible dining experience. Guess it's hard these days to get reasonable, competent management.
Definitely cannot recommend after this!

We entered the restaurant took a bit to be seated and waited 1/2 an hour for our one and only dish. The small burgers were both burnt pretty bad. Renee’s dish was cold as if it had sat for awhile. I ran out of my drink and the waitress never came to our table to refill our drinks which were supposed to be free. I realize that labor is hard to come by but could have been more courteous to her customers. I think we are done with chilis for the time being

I ordered chips & Queso and every single time they forget my salsa, I’ve called and complained, I drive an hour out of my way everytime I order and they always forget the salsa. It’s supposed to come with the Queso so I don’t understand what they don’t comprehend. I’ve called and complained and didn’t offer a resolve. Im pissed waste of money and gas screw chillies!!

Had dinner at the 4401 North Kings Hwy, SC, last night, and the service was great. Our server, Jonathan Byrd, made our time there great this time. Our food came quickly, hot, and the order was correct! He did a great job as our server, and recommend him if you go there! Recently we had a very bad experience with a server, and decided to give this place a break, but our grandson loves to go there so we decided to try again. Glad we did since the last two servers did an excellent job! Jonathan made our night with his positive attitude and service! Take note to the server there that needs more people training! You are not as good as you think you are!

The service and food was great. We did not have to wait long and the customer service we received was excellent. I definitely recommend Chili’s on San Bernardo. The managers are very nice and courteous too.

The store on 119 and metcalf is THE WORST PLACE TO GO TO… from customer service to wait time to food quality.. we waited one hr and a half for a salad and 2 burgers … don’t waste your money and your time… horrible food as well.. 🤢🤮🤮🤮 NEVER AGAIN

Placed and online order tonight... decided I wanted chili's for my birthday... what a horrible idea on my part. Went to pick up the order. glanced at the salad that I had to pay an additional $1 to get and thought... nah! this looks really small..let me just check it when I get to the car. Get to the car and take it out. I could count the pieces of lettuce in this salad - it was 10 pieces if you would like to know. I go back into the to go area because I felt that surely this is wrong, and they will remake it. I requested that the salad be remade. The little girl with the stank attitude told me that is the portion. So I am supposed to eat cheese and croutons with salad dressing? Her response, we can take the cheese off. Needless to say, she needs to be thankful it was my birthday.... she needs to learn customer service. So I told her that I wanted to speak with a manager. She leaves and returns to say that the manager is busy right now and will be there when she can. I asked if there was another manager on duty.. she sarcastically stated the manager is busy and said she would be with you when she is done. So THIS bad attitude is strike 2. So the manager comes, as she walks up I told her to hold on I am getting the rest of my $32 order so I can get my money back. She said something as I was exiting but I was no longer interested in hearing. Mind you, this manager was sweet and pie. She explained this is the portion size. So basically, Chili's is charging more to give less..not in this economy... She told me she would credit the money back to me and I could keep the food. Nope... dont WANT the food... that is the purpose of giving it back and wanting my money back. Once I am not happy, I no longer want anything to do with you. So then I ask about a receipt of proof that my money was credited. She said since I placed the order online she couldnt give me any proof but it takes 5 days and if its not there in 5 days, just contact the location and they would issue the credit again... so NOW I dont have my birthday meal, I dont have proof of the credit, I have to wait on my money to come back, AND should there be an issue, I have to wait again. Chili's you have officially seen the last of my business. I will be posting on EVERY site about this piss poor encounter. Abilene location off Hwy 351

Service was terrible, waitress took order and never came back, apparently she was the manager we waited 25 minutes and never saw anyone near us, she stayed at the front of the bar hugging her boy friend. We walked out never getting our soup or salad or hamburgers.
Chili’s on N31, Indianapolis.

Ate at Chili’s and was not impressed. When you are seated you do not receive salsa and chips with the menu as a complimentary table dish. Most restaurants do give either bread w/butter or crackers w/butter. Also, an Oder was in the air in the restaurant. Spouse ordered the mini burgers w/cheese bacon and mayonnaise plus fries. The fries were cold, bacon was not on the burgers. He asked about the bacon and the waitress brought out cold bacon bits. GROSS! I ordered the two meal quesadillas shrimp and steak. The shrimp were perfect! Deveined and cooked just right. The steak was flavorful but slightly tough. The quesadillas were cooked too long and were hard. The meal was very greasy due to the bell pepper, onion and tomatoes you add to the quesadillas. The black beans were great along with the toppings. The best part of the meal, was the Dr. Pepper and IBC Root Beer.

This was on Veterans Blvd in Metairie.

Ordered the chili and garden salad
Salad very small 60% croutons
Ranch dressing was very watery
Chili was OK
No onions, no cheese
But they put this crouton type topping on it. It’s very tough like Eating plastic.

2 extra stars because I used to like this place when I was a kid. Quality is not the same!

Cold hot tea. Forgot soup and fries and added 2 margaritas to the bill not ordered.

Kaitlyn at Chilis in Surprise, AZ was rude from the moment she approached us. Then when I explained that I needed corn tortillas due to an allergy, she became defensive, rude, and condescending. My husband asked for a drink refill and she came back, slammed it on the table, and didn’t say anything. Jacob, the manager understands what customer service is and Kaitlyn needs to attend anger management and customer service training.