Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This thieves took $5.42 from me,I deposited $70 around 2023,they didn’t credit me and lied about returning it to the sender,till today I haven’t received my money,tonight I deposited 7500 Naira and th... Voir plus

Noté 1 sur 5 étoiles

Chipper Cash used to be a go-to fintech app. Probably around 2-3 years ago. But now, they suck as hell! They are not providing a solution. They are simply providing a system to steal f... Voir plus

Noté 1 sur 5 étoiles

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Voir plus

Noté 5 sur 5 étoiles

I think they should be arrested. They are the biggest failed fintech app scamming bastards on the internet and in Nigeria. They are purely thieves. A bunch of stupid females and some senseless males w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I sent 55k to my chipper account from…

I sent 55k to my chipper account from my wema bank account and it has been over two days and I still haven’t gotten credited on my chipper account. This usually happens to me a lot, but they always rectify it in less than a day BUT THIS TIME AROUND when I complained to the customer service, they told me to wait 24-48 hours before they can give me an update. 48 hours is over and I keep sending them messages and they keep ignoring them. This is so bad and unacceptable. I am very displeased with CHIPPER CASH. My chipper tag is @temsbabyy. CHIPPER CASH please rectify this issue🙂

20 juillet 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Temilolu,

Thank you so much for contacting us. We are so sorry for the delay you experienced with this transaction but we are pleased this has since been resolved and the funds available in your account.
Please feel free to reach out to us if you require further support.

Thank you.
The Chipper Cash Team.

Noté 5 sur 5 étoiles

Lately this past days I have been…

Lately this past days I have been having issues with my cashout but I message them, and It was resolved. I love this app, and i recommend anyone who wants to use it. It such a great app.

20 juillet 2023
Avis spontané
Noté 2 sur 5 étoiles

The truth is this

The truth is this; Chipper cash is Good in the aspect of virtual card, but they have a very bad customer service, the worst customer service so far in my entire life. Sometimes I wonder if some message don’t get to reach them. Their virtual card don’t have security too, no OTP. Next thing they will do now is to reply this message like a robot.

10 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Bring back my LTC !

Bring back my LTC !! YOU people

But why does every one write a bad review on you !!! Kindly be legitimate people

30 juin 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hey there!

Thank you so much for the feedback and we would be more than happy to help.

Please send a message in-app with your chipper tag and transaction details.

Thank you.
The Chipper Cash Team.

Noté 2 sur 5 étoiles

Be very careful trading with them.

This people are not serious. I made a withdrawal on 23rd of June to my external litecoin wallet which failed on chippercash and it vanished on my account meanwhile it’s still on my chippercash wallet address but they claim it has been sent successfully which I also check the receivers litecoin address and nothing on it.
This is my chippercash litecoin address: LZCpXrmdJ9EuNiFZYfSMVH3EPJ6zLSfB5B

And this is the receivers address for proof: Lcj3641iAiqtECcUHPdrimKV1nQ5peFUqu

23 juin 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Yakubu,

We are so sorry about the experience you had with this.

This will be reviewed for you and an update shared via our in-app chat.

Thank you so much.
The Chipper Cash Team.

Noté 5 sur 5 étoiles

Tho the response from the app was…

Tho the response from the app was late.. I guess it's because I logged the complain on Sunday.. But on reaching out through Twitter.. The rate of response was super fast and the problem was solved in no time...

18 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Most useless app ever!!

Most useless app ever!!! How can they deactivate your dollar card just after 2 days when it was their fault they were having issues with their top up for those two days. AVOID !!!

10 juin 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hi Debbie,

We are so sorry about the experience you had with the card. We do hope this has been rectified now.

Please send us a message in-app if you require any further support.
Thank you.
The Chipper Cash Team.

Noté 1 sur 5 étoiles

They’re the worst

They’re the worst! It’s scam! Don’t open an account with them. I sent money from my bank account to shipper for days and they didn’t credit my chipper Acct. They don’t respond to complains and they’ll block you when you tell them about your issue. I give them a minus 2

10 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Just yesterday afternoon I sent 40k …

Just yesterday afternoon I sent 40k from my opay to my chipper cash I was debited from my opay account but I never got the money on my chipper cash account.
I chatted with one of their support officer and I was told that my complain has been sent to their finance officer and that I'll get a message from them in the next 24 or 48 hours meanwhile what I want to use it for will end today

9 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Someone should help us

Till now , no response with screenshots of transaction sent to my chipper account number as proof , yet nothing ...
They published an in app on screen message about resolving there account issues...and what do u have to say about transactions lost or money unaccounted for...
Isn't it stupid if a bank suddenly start complaining about there account numbers , is big joke ?
Please someone should help me file a proper case with this dubious organisation .
I have screenshot evidence of money sent to my designated account no by chipper.
Please this can't keep going on for christ sake ..
People are complaining bitterly..

9 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

wish they cared about customers

i made a transaction yesterday to my chippercash account, up until now it's yet to reflect on my account, I've tried sending mails, as well as reaching out to them through their various social media outlets, yet no avail. if there was a network glitch, shouldn't that be communicated to the customers? these are peoples livelihood we're talking about. the customer service is poor, take days or sometimes weeks before replying, this is not professional in my opinion, hoping they'll see this and try to fix the bugs in their system

8 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

So the sum of 161512 disappeared feom…

So the sum of 161512 disappeared feom my account mysteriously. Chipper cash decides to keep mute in it despite several messages to them.... Chipper cash itself has scammers working within their organization.... Horrible

17 octobre 2022
Avis spontané
Noté 2 sur 5 étoiles

Horrible Customer Service

Was working well until Google pay refunded $2 to me. They sent a notice that they will start charging for the virtual cards. Since I already had one I felt safe. I got the card for free assuming they were making the cost back in their high exchange rate N800 to $1.

Fast forward to the refund. I logged in to see that I no longer had a dollar card. It wasn't on hold, no, it no longer existed. Shabi they would have sent a message specifying to those with free cards that the card was temporary, and we should pay for the card.
I contact their customer care to find out what happened and see if I can retrieve the card, and find out what happened. Till date my message has not been read.

I'll never suggest using an app with this terrible of a customer service. I can no longer trust them. And would suggest looking into other apps and testing their customer service before use.

24 mai 2023
Avis spontané
Noté 4 sur 5 étoiles

Chipper Cash works!

Chipper cash works for me.

The flow to get your virtual Dollar is very fast plus the customer support service is always on ground to help.

Currently my top virtual card provider in Nigeria.

5 mai 2023
Avis spontané

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