Clifton Clothing Avis 

261
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This company is amazing! The quality of the cycle jerseys are amazing, and the design was made perfectly. They are also life-savers, when we were left without our jerseys after another supplier left u... Voir plus

Noté 4 sur 5 étoiles

This is the 2nd Cycle jersey order we've placed with Clifton. We ordered the Curzon (all season fabric) which with its 4-way stretch fabric was true to our regular jersey fit and has a silky feel.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never again Previous two orders have been fine, most recent order isn’t, Quality not anywhere near the same even though they say it is. Something must have changed here, they just argue that what... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Recently purchased a classic fit cycling jersey, part of a bulk order via my local cycling club. Very satisifed with the quality, fit and bespoke printing. Would have given 5 stars except for one desi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de textile
  2. aussi dans
  3. Magasin de vêtements imprimés

Écrit par l'entreprise

At Clifton Clothing, we make custom clothing, made exceptional. From rugby shirts and club blazers to hoodies, tees and outerwear, we create clothing for teams, businesses, universities and events. Everything is made to order, with your colors, branding and details at the heart of the design. We love sweating the small stuff. The right fabric, the placement of an embroidered crest, the stripe that brings it all together. Our aim is simple: clothing your people will love wearing, long after the event is over. Start with a style on our website and make it yours, or bring us something entirely different. “Can you make this?” is a question we love. Whether it’s a signature pattern, a new garment style or a full bespoke collection, we’re always up for a good challenge. Explore the range at cliftonclothing.com or speak to our team about your ideas. Clifton Clothing is operated by Clifton Concepts LLC, trading as CLIFTON.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(261)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

repeat customer

returned after a previous good experience. glad to say great customer service once again. look forward to working with you in the future

22 octobre 2020
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Isaac

Thank you for your continued custom and valued positive feedback!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Great service,

Great service,, would recommend

13 octobre 2020
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Mathieu

Very kind of you to say so - we appreciate you taking the time to write such a positive review!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Great and friendly service

Great and friendly service, and top notch designed golf polo shirts !
We have used Clifton before, and will continue to do so for future golf trips !

26 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Stephen

We always look forward to seeing what design ideas you have, and were delighted this years tops have gone down so well! Thank you for your continued custom and kind words.

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Excellent quality anfd a friendly service

Excellent quality, very friendly service. Will buy from this company again

25 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Paul

We look forward to working together again soon, thank you for the excellent feedback!

Best wishes,

Marcus

Noté 4 sur 5 étoiles

Good quality materials

Good quality materials. I'm happy with my order. I would be nice if they had pictures or videos of how to size clothes appropriately. It is hard to decide only from measurement numbers how a t-shirt would look like in reality. My t-shirts arrived smaller than expected. Otherwise, it's a legitimate company with good products.

25 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Michal

Many thanks for your feedback and positive review, some of best innovations in terms of products and process have come about through customer recommendations, we've already introduced a new size breakdown template based on your feedback with more improvements coming soon :-)

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Great service and quick delivery very…

Great service and quick delivery very happy with the product and service

25 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Matthew

Very kind of you to provide such a lovely review, we look forward to working together again very soon indeed!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality! Great customer service! Exceptional communication!

14 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Scott

Those are the 3 big ones in our book! Thank you for the kind words :-)

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Leavers

I was just playing around with some ideas, then I placed an enquiry. The next morning I revived a call from Bruce, who own the business, and he helped me finish off my design and answered any questions I had. I organised these shirts for my year who had just finished our ALevels at Downside, and Clifton Clothing managed to organise a ship from which pupils were able to order their shirts and be delivered to their address (International shipping included).
They arrived today and I love them!! The quality, the design and the finish. They are amazing.

Can’t thank you al enough!

3 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Georgia

We pride ourselves on being the friendly experts and are delighted to hear that everyone is so happy with the order - COVID sadly made the traditional end of year process somewhat trickier for you and your year group and we were delighted to provide at home delivery for everyone :-)

Best wishes,

Marcus

Noté 1 sur 5 étoiles

Be very clear

A photo was sent with my initial query of an item i wanted copied as this held childhood memories . They confirmed they could but I needed to pay the £120.00 up front, 2 days later they requested another £30.00. When I received the design for me to confirm it was poles apart, they had used the motif and used that to create the item which was hideous. I was then told they couldn't do what I had asked but refused to give me a refund only a credit note. as I was unhappy with this they are informed I would look into this legally. After contacting citizens advice and trading standards i found out British law is useless as the company is registered in Hong Kong. Thankfully the Disputes Team at my bank has refunded me and they are dealing with it. He absolutely clear in your orders as this is how I've been able to reclaim my £150.00. The staff were very helpful until I asked for the refund
Marcus show me evidence of this threat. I look forward to seeing this. I did said I woukd go down the legal route but not once was reviews mentioned.
Once again I repeat my request to show evidence of the threat of a negative review and you can now show me your bank notification.

2 septembre 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Fiona

After you threatened our team with a negative review unless we complied with your requests we are saddened but not surprised to see this - however as our Studio team explained our hands are quite tied on this issue - we were unable to proceed with the design you requested as we do not have the evidence of copyright content release (from you) to use the Bob the Builder logos.

We advised this would be copyright fraud and would result in legal complications for both parties which are best avoided, however you were quite determined that we proceed using this logo which we had to politely but firmly decline.

We strictly operate as an ethical and sustainable business which includes respecting the copyright designs of other individuals and companies - as such we cannot print their logos and designs on our products without proof that this is with their consent - this is also referenced in our FAQs and terms and conditions.

Kindly note your card issuer has been in contact with us regarding your claim, we have provided them with all the details and they have ruled this transaction in our favour.

Kind regards,
Marcus

Noté 5 sur 5 étoiles

Everything went pretty smoothly

Everything went pretty smoothly, shirts are good quality as well as printing.

20 août 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Kristina

Thank you very much for your kind words - we utilise the highest spec sublimation machines with quality eco-friendly inks - we are delighted that you are so happy with the end results!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

When I unpacked my order I was…

When I unpacked my order I was astounded at the quality! Every piece of colour was a separate piece of cloth stitched to another. The size was right, the fit was right, the badge was right - the whole FEEL of the garment was right ... I am trying to avoid using the word 'perfect' but that is the only way I can describe them.
Everything that you guys - that Clifton Clothing has done has been perfect. If I am ever in a position to recommend you as a team outfitter I will do so ... most strongly for your prices, your quality and speed of service. I am in contact with another 50 members of this project and they are all - or have been - Teachers of Physical Education in schools and colleges around the world and I will be urging them to do the same.
So Thank You All for your devotion to quality and the needs of your customers!

20 août 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Steve

Thank you so much for your excellent review, and your valued custom, it is much appreciated, and we certainly don't mind you using the word 'perfect' as that is what we are going for :-D

We look forward to working together again in the near future!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

At High Street Fitness we are big on…

At High Street Fitness we are big on quality. The products received from Clifton Clothing were that and more. A great fit and quality product that washes well and keeps its shape. Adding to their great products, Clifton's environmentally friendly ethos marries with ours. Little packaging, the packaging used is bio degradable and the products themselves are ethically made. We're looking forward to working with Clifton Clothing in the future for all our clothing needs.

20 août 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Daniel

Your superb feedback is really appreciated, like you we firmly believe that all businesses have a moral obligation to operate in an environmentally sound and sustainable way and we have processes in place that cover everything from the initial engineering to doorstep delivery :-)

We look forward to working with High Street Fitness again!

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Gibraltar Vets Rugby

Gibraltar Vets Rugby
Bought our blazers for the committee lads, we will be placing an order for the rest of the Gibraltar vets lads soon, very impressed great quality.
Thanks
Steve

20 août 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Steve

Our whole team is much obliged by your kind words, our quality is designed to mirror that of the Rock itself!

We look forward to working together on your next order :-)

Best wishes,

Marcus

Noté 1 sur 5 étoiles

I had a terrible experience with…

I had a terrible experience with Clifton. This was my first attempt to use them, and my first attempt to buy a luge suit. Despite numerous times asking to talk with someone on the phone to get clarity on the sizing, and how best to buy a suit, they never provided a number. Never provided a customer service number. I had to go through email which resulted in simple canned responses that did not address my concerns.

In the end, the process took over 4 months, I never was able to speak to anyone, the suit didn't fit. It was disaster from start to finish.

***context to the reply from Clifton***

During your review of the email exchanges, how many times did I ask for a number to discuss the measurements? My daughter DID NOT fit into any of the predetermined measurements that were posted.

On 12/3 I stated I was confused by the differences in the size sheet sent and provided the exact measurements my daughter needed. On 12/4 I was sent the measurement guide and told to “see below”. This was the 4th time being sent the guide with no clarity. It asks for “body length” but does not specify whether that is head to toe or shoulder to toe. Upon asking the question via email it was not answered.

In 12/31 this email was sent: Can I have a contact number to call and discuss? I’m not sure what is needed from me. I’ve sent the measurements twice now and have had more questions retuned.

Please provide a customer service number so I can ask and answer any questions.

No number was provided.

On 1/1 this email was sent - Please note, I have ask multiple times for size clarification. Simply providing a chart does not answer my questions.

I'm now asking for custom service via phone. If this is not available, please provide a refund as I continue to have questions that go unanswered.

On 1/10 after no progress I asked to have my deposit refunded. Which was denied.

My daughter went the entire luge season without the suit that was originally ordered in November.

As for your comment about providing suits to the military and Olympic athletes, please understand that my daughter is the current US youth luge national champion, so Thank You for your curt and condescending response. I’ll be sure to provide my thoughts and recommendations to her teammates and their family.

20 août 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Todd

I'm sorry to hear you were unhappy with the fit of the item , having looked into this I can see you requested we follow measurements you had taken rather than using the standard sizing which is advertised on our website and which was developed by our experienced garment technologists alongside professional athletes.

Our skeleton luge suits are worn by professional luge teams across the world including Military and Olympic athletes, all of these customers use the same very clear guidelines and select a standard size, you however insisted on using non-standard measurements. This is not recommended and this was made clear to you that the non-standard measurements you provided were glaringly inaccurate and likely to result in a poor fitting garment.

Despite this you insisted on proceeding with the same and approved an order pack with these non-standard measurements on January 21st after several months contact with our team. Every item is checked by our production team before dispatch and our QC records show it exactly matches the measurements you provided and asked us to follow. I must stress again to anyone reading this these are not our standard measurements.

As you can see from the overwhelmingly positive comments on this page we will always gladly bend over backwards for our customers and to suggest otherwise is unfortunately a mischaracterisation of the truth.

Your order was placed and our team was in constant email contact with you to obtain your size choice for several months along with detailed guidance of the same, these were not and never are canned replies and were very specific to the queries you raised during the approvals process.

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Shredded Ducks 7s

Shredded Ducks 7s

Great service from Bruce and Jimmy throughout. Quality finish on some really unique items, would recommend!

15 juin 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Max

What a delightful review - and may I say we also think your design is quite fetching as well!

Looking forward to seeing the team shots when everything is back to 'normal' :-)

Best wishes,

Marcus

Noté 5 sur 5 étoiles

Thrilled with our anniversary blazers.

I was entrusted with organising the design and ordering of blazers for our cricket club 150th anniversary. I found Clifton by chance on the internet, I am so pleased I did! The design process was fantastically easy and intuitive. Offering many variations to the design. The ordering was straight forward and clear, once I had the commitment from the players. The most difficult part of the whole process was gathering the measurements from our players! I must admit I was nervous as I placed the order, not being too sure about the quality of the fabric and indeed the tailoring. However, on delivery, I had nothing to worry about, the anniversary blazers.
I was entrusted with organising the design and ordering of blazers for our cricket club 150th anniversary. I found Clifton by chance on the internet, I am so pleased I did! The design process was fantastically easy and intuitive. Offering many variations to the design. The ordering was straight forward and clear, once I had the commitment from the players. The most difficult part of the whole process was gathering the measurements from our players! I must admit I was nervous as I placed the order, not being too sure another quality of the fabric and indeed the tailoring. However, on delivery I had nothing to worry about, the blazers were just fantastic; the design, the fabric and the style. A really positive asset to our celebrations. Thank you so very much Clifton and all the staff who helped me. We are all thrilled and could not recommend the blazers highly enough. were just fantastic; the design, the fabric and the style. A really positive asset to our celebrations. They will be the envy of many other clubs! Thank you so very much Clifton and all the staff who helped me. We are all thrilled and could not recommend the blazers highly enough.

4 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

5 star

excellent service and communications

4 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

High quality rugby shirts

Thanks for delivering a high quality product (rugby shirts). Despite various delays due to a small pandemic, when the shirts finally arrived they wre of excellent quality and fit. Lots of very happy mature ex-rugby players can now reminisce with their new shirts!

29 mai 2020
Avis spontané
Noté 3 sur 5 étoiles

The products arrived on time and are…

The products arrived on time and are good quality, however the ordering process can be a little agressive.

I enquired about pricing, and was immediately issued with an invoice and then demands for payment. Way before confirming I had placed an order.

I would encourage a more collaborative/calmer ordering process.

9 mai 2020
Avis spontané
Logo de Clifton Clothing

Réponse de Clifton Clothing

Hi Ross

Thanks for both your repeat business and honest feedback, it really helps us improve our processes.

Since your last order we updated our invoicing software and in-line with your feedback have adjusted the process and automated chasers that were in place, they were set to 'stun' and we've turned it right down!

We apologise for any hassle caused and look forward to working with you again on your next rowing kit order.

Best regards,

Marcus

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus