CobraGarden Avis 

491
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Every step of the process was 1st Class. Spoke with product adviser & their input was genuinely very informative. I was advised to go for a cheaper option based on my requirements. Arrived within 24 h... Voir plus

Noté 5 sur 5 étoiles

Really pleased with the service. Ordered a Cobra mower early Monday evening with next-day delivery, received confirmation straight away and it was dispatched the following day and delivered on Wedne... Voir plus

Noté 5 sur 5 étoiles

I ordered the Cobra IG20si generator online and it arrived the following day, free of charge. The CobraGarden website also provided with a local service agent. Great service. The generator is a good... Voir plus

Noté 4 sur 5 étoiles

Wood chipper solidly built and works well. Can block at blades if overloaded then drive belt starts to smoke. Takes a few minutes to unblock. An easier access to the blades would be useful in the des... Voir plus


À propos de l'entreprise

Écrit par l'entreprise

Cobra Garden Machinery was launched in 2013 and is supported by the Henton & Chattell Ltd Group, giving Cobra Garden the benefit of over 85 years experience.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

491 avis

5 étoiles
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1 étoile

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A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(491)

221 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Bought a brand new Cobra Lawnmower

Bought a brand new Cobra Lawnmower, that wont now go into drive. Took it to Henton & Chattell to get it fixed under warranty who now tell me that its not covered on warranty. Total Rubbish, don't ever buy one..... I certainly wont be buying one ever again!!!

3 juillet 2026
Avis spontané
Logo de CobraGarden

Réponse de CobraGarden

Hi, thank you for your review. I’m sorry to hear about the issue with your Cobra lawnmower and that you’re unhappy with the outcome of the warranty assessment.

I’d like to look into the circumstances of this personally and understand exactly what has happened. Please email me directly at jdm@hentonandchattell.co.uk with your details and, if possible, your order or repair reference, and I’ll investigate this for you.

Kind regards,
Jon Mitchell
Cobra Garden

Noté 5 sur 5 étoiles

Happy customer

I’ve almost got the full collection of Cobra cordless battery powered products. All are good quality, good value, lightweight and easy to use. Just purchased a 10in chain saw, and was impressed by the next delivery. I would recommend this brand

18 juin 2026
Noté 5 sur 5 étoiles

This was the 3rd cart we have bought

This was the 3rd cart we have bought. The first one was 6 years ago and certainly had some hammering up and down our very large garden. We then bought a larger one a few months ago. Unfortunately the wheel bearings went on the 6 year old cart so decided to cut our losses and buy a new one. We had issues with the locking bar but this has now been resolved.
I would certainly recommend

22 juin 2026
Noté 5 sur 5 étoiles

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17 juin 2026
Noté 1 sur 5 étoiles

Gtrm43 failed after 3months warranty useless

COBRA Gtrm43 received 16/03/26, seemed OK if not a bit plasticy, the cord isn't really long enough considering it is meant for medium sized gardens. We needed a good mower as our petrol Mountfield was getting too temperamental and this one had good reviews. We had to do our first cut of the season it was laborious the mower is poor on longer grass, we has to cut with height set high then recut on a lower setting. Cannot say that the rear roller strip effect was evident. We have had intermittent rain in the last month so grass hasn't been dry enough to cut, when it finally dried up on the first push of the mower the blade started making a weird noise, we found it has come loose but the bolt was perfectly intact. I contacted Cobra Garden and they asked for photos saying they would get back to me ASAP, I had to chase and was finally advised the boss and blade would need replacing I would need to take it to a local dealer who was over 10 miles away. It was only when I asked how the warranty work I was advised that these parts are not under warranty. I quoted Consumer Rights 2015 6 month rule but as expected they refused to honour this saying we must have hit something because damaging the blade, stating my photos showed the blade was chipped. The mower barely moved 1 metre through longish grass hitting nothing before the boss pins shredded causing the blade to come loose. I have told there technical guy we hit nothing, previous mows may have hit a pebble but the boss pins hadn't shred then, and having owned several mowers in the past the blade isn't bent and marks are minimal the plastic boss pins are supposed to shred to save the engine bit seem to fragile and not fit for purpose if the cannot cope with an average lawn. They told me that the blade must be perfectly smooth to stop the boss pins from shredding keep advising me to go to there dealer to check if it is a warranty claim but having already been told that the boss, blade, drive belt and practically every part that might go wrong aren't covered I don't see the point in a 20 mile round trip. Could have paid someone to cut my grass for the 3 months for what I paid for the mower. Yes I could get it repaired but it feels like good money after bad. The 2 year warranty isn't worth the paper it's written on, only really covers electrical faults as per their t&Cs.

13 mars 2026

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