Banner for Collett's Mountain Holidays

Collett's Mountain Holidays Avis 

326
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoyed our holiday in Erhwald, Austria. Great walking pack provided, guides available in the evenings to discuss walks. Hotel was great, food lovely. Would highly recommend Collets mountain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely hotel with friendly, helpful staff. The food was delicious and we really appreciated the incomparable way they sorted our friend's garlic intolerance. Your reps were proactive, helpful and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a fantastic week on our centre based holiday in the Dolomites. This is our second year with Collett’s (last year Swiss Alps) and once again, we cannot fault the holiday. The hotel (La Tambra) w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The Collett's office staff were very helpful in making my booking and communicated well. The Collett's guides in Corvara were uniformly knowledgeable and enthusiastic, and helpful in picking walks ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Collett's Mountain Holidays, your gateway to unparalleled walking & skiing adventures in Europe’s finest landscapes.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

326 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(326)

160 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Another Brexit calamity

Since Brexit, the skiing side of Collett’s has diminished. They are no longer allowed to provide ski guides and for this holiday, our third, we did not even have a ski rep in resort or meet and greet at the airport. We missed the convivial pre-dinner drinks sessions provided in the past. On the plus side, transport is provided to and from the resorts (Arabba and Corvara) as well as a comprehensive self-guided ski programme for the week, but unless you are uber-confident with piste maps, this is no substitute for a proper personal guide or ‘group’ holiday. (For solos, couples or small groups of differing ski abilities, we would now recommend Ski Tracks, (Ski Club of GB), Club Med and/or Nielsen , although not sure latter caters for over 60s). The end of the holiday was particularly stressful. We were not told in explicit terms where to meet the coach for our departure and were left relying on other customers telling us pick up was at their hotel. I broke my wrist on the penultimate day and was in plaster and could not carry my own case/kit. The coach driver was very helpful when coach arrived, but it was a hundred yards or so down an icy road and we found the other Brits rude and pushing us out of the way to get on the coach first. (Not the type of person we’ve encountered with Collett’s in the past). We felt it was all a bit DIY and although we loved our apartment (Residenza Angelika) and the fabulous wellness centre there (included at no extra cost), we won’t be booking next year’s ski holiday through Collett’s. A shame, but the previous excellent customer interface has totally disappeared. Corvara remains a lovely, friendly, unpretentious resort in the heart of the spectacular Dolomites. It was busy this year due to the Olympics in nearby Cortina and ‘Carnivale’ starting on the Thursday and the Sella Ronda can be manic, but we found an abundance of quieter runs and no real queueing for lifts. An intermediates’ resort. Very few black runs.

16 février 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you for sharing feedback, and for travelling with us again. We’re genuinely sorry this holiday was different from your previous experiences with us.

We’re particularly sorry to hear about your wrist injury. Being hurt towards the end of a trip is far from ideal, and we regret you felt a little unsupported on departure day.

You’re right that Brexit has changed how our ski holidays now operate, particularly around our in-resort and ski hosting, which was so popular with many long-standing guests. We do have to work within the guidelines now and, whilst we have put together a great ski holiday which attract highly positive reviews, we understand the new formula is better suited to skiers, who (1) travel with friends or family and/or (2) are confident skiers, who are happy to venture out and explore independently.

Regarding the transfer, we do provide departure information in advance (displayed on the transfer voucher). However, we acknowledge the coach cannot stop right outside one or two of our properties in Corvara. We will work on finetuning this. It was good to read that the coach driver was helpful, and less good to read that some guests lacked consideration when boarding the coach.
Thank you again for your feedback. Your comments help us reflect and improve, and we wish you a full and speedy recovery.

Noté 5 sur 5 étoiles

A Fabulous weeķs Skiing in Corvara

A fabulous weeķs Skiing in Corvara, Colletts ski plan worked well packed with useful information, accommodation, and meals were first class, highly recommended

9 février 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Great to hear that you had a fabulous time skiing with us in the Dolomites, Anthony, and thank you so much for taking the time to leave a review!

Noté 5 sur 5 étoiles

We couldn’t fault Colletts

We couldn’t fault Colletts. Excellent all round. The evening meals at Hotel Christian were exquisite and plentiful.

24 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for taking the time to leave us a review, Sonya. Fantastic to hear that you had a great time skiing with us, too!

Noté 5 sur 5 étoiles

Everything was so well organized

Everything was so well organized! The accommodation and food were amazing. Pietro was an increíble guide. Thank you

2 février 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Great to hear that you had a great time with us skiing in the Dolomites, and thank you so much for taking the time to leave us a lovely review :)

Noté 4 sur 5 étoiles

Excellent trip but with a few problems

Collett's organized an excellent adventure and provided outstanding support and assistance with pre-trip planning. I have some "issues" with certain aspects of the hotel and hotel transfers, however, which is why I didn't give a 5 star rating. Hotel transfer at the end of the trip was at 615a, a totally unacceptable time which negatively impacted the final day of the trip as well as the rest of our vacation as planned after the organized activities. Also, while the hotel was lovely, with excellent facilities, wonderful food, and a great staff, there were a few problems. Beds too firm. Rooms overheated with no individual room temperature controls. And the promised guided snowshoe hikes (the primary reason we signed up) were all too strenuous, with no easier options available until the next week (after our trip had ended).

26 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Hi Stephen - Thank you for taking the time to leave a review, and we're delighted your adventure with us was excellent. With regards to the transfer time, we have this stated on the website so that everyone is aware of the timings for the holiday, however, we will raise your concerns with regards to the difficulty of the guided snowshoe hikes with the hotel to ensure they cater for everyone in the party. Thanks again.

Noté 5 sur 5 étoiles

Accommodation in Corvara

The BnB we stayed at was very good: clean rooms, friendly staff, nice breakfast. The hotel where we had our evening meals was excellent: great food and wines with a nice, welcoming atmosphere.

26 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

It's great to here you had a great experience with us whilst skiing in the Dolomites :). Thank you so much for taking the time to leave us a 5* review.

Noté 5 sur 5 étoiles

All the arrangements worked very…

All the arrangements worked very smoothly and we had a marvellous holiday.
We enjoyed staying at La Tambra, The hotel was extremely clean and all the staff were very friendly and helpful. We are going back at the end of February for another week as we enjoyed it so much.

19 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Hi Susan. Thank you so much for leaving us a review. We're delighted that you had such a great time skiing in the Dolomites with us.....and thank you so much for choosing us again for your February trip, too. We hope you have another amazing trip :)

Noté 5 sur 5 étoiles

Colletts made the whole trip and…

Colletts made the whole trip and experience so easy and enjoyable. Will definitely use them for all my ski trips.

17 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for your kind review. We're all delighted that you had such an enjoyable time skiing with us in the Dolomites!

Noté 5 sur 5 étoiles

Colletts excel at curating a skiing…

Colletts excel at curating a skiing holiday. This is our 6th Collett’s holiday in the Dolomites and they choose the best hosts; both our bed and breakfast accommodation and dinner venue were incredibly welcoming. It’s also really fairly priced. Would heartily recommend

5 janvier 2026
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for taking the time to write us a review. We're delighted to hear you had such a great time skiing with us again :)

Noté 5 sur 5 étoiles

Another wonderful week in Corvara.

Clean friendly hotel. Good breakfast. Excellent food in hotel. No need for ski plan as we are frequent visitors. Pistes busier than usual but still very few queues and always found a great lunch. Ski hire and locker worked well so minimal ski-boot walking.We will return.

22 décembre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for your kind review. We're delighted you had such a great time skiing in the Dolomites with us :)

Noté 1 sur 5 étoiles

The collets experience is gone now,

The collets experience is gone now,

22 décembre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Hi Carmel. We’re genuinely sorry to read this, particularly from someone who has travelled with us for so many years. It’s upsetting to hear that the Collett’s experience no longer felt the same, especially as we weren’t made aware of any concerns during the holiday itself. We care deeply about the experience our guests have and would very much welcome the chance to speak with you directly, understand what changed for you, and see how we can put this right. We will get in touch with you personally.

Noté 5 sur 5 étoiles

Great first ever mountain walking…

Great first ever mountain walking holiday . Great accomodation . Great food at tte accommodation & a brilliant guide . Would definitely recommend this holiday ( but you do need to be fit & well as it is a challenge )

27 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Great to hear that your first mountain holiday was a success, and thanks for choosing Collett's. Thanks also for leaving such a nice review.

Noté 5 sur 5 étoiles

Everything was spot on tbh

Everything was spot on tbh. Accommodation, food, guiding and location

27 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Glad you had a great time, Russel... and thank you for leaving us such a positive review.

Noté 5 sur 5 étoiles

A wonderful walking holiday.

The standard of the accommodation was excellent. The friendly and efficient Guides made everything run smoothly. The selection of Walks was good and varied. The AgriTourismo was charming and the food was excellent.

27 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thanks for taking the time to leave us a reveiw, Barrie. Great to hear that you had such a great time in Tuscany with us.

Noté 5 sur 5 étoiles

Andalusian Adventure

Easy booking from start to finish with Collets holidays. Courtesy call before holiday appreciated. Pick up instructions at Malaga airport were detailed and timings clear. The village of Canillas de Albaida, where we were based, was beautiful. Villa la Posada was comfortable and spacious. Made use of the pool after a good day’s walk. Housekeeping was very good. Breakfast and evening meal taken at restaurant Posada was excellent. Thanks to Gustavo, our host, and his staff. Our walking guide, Mick Smith, was amazing. Professional, with a great sense of humour. His knowledge of the area and it’s many trails was incredible, and his love of Andalucia certainly showed through. Thank you Mick.

18 octobre 2025
Avis spontané
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you for your lovely review, Marjorie! We're delighted to hear that you enjoyed your Andalucia holiday with us.

Noté 5 sur 5 étoiles

Very well organised

Very well organised
Good value for money
Great guide a great experience

The walks were rather easy and i would have liked some more demanding hikes as i expected a more moderate level.

20 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you for taking the time to leave us a review, Béatrice! We will take your feedback into consideration for next season.

Noté 5 sur 5 étoiles

Andalucian meander with Mick

Amazing holiday led by Mick. Great accommodation, food and of course, company. A really awesome group of people, lots of interesting chats as we meandered our way around the beautiful Andalusian scenery. A never to be forgotten experience.

27 septembre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

We're so glad to hear that you had such a great time time in Andalucia with us. Thank you so much for taking the time to leave us a review :)

Noté 5 sur 5 étoiles

Well organised with great accommodation…

Well organised with great accommodation and excellent walking.
Very knowledgible guide

13 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for taking the time to leave us a 5* review, Paul.

Noté 5 sur 5 étoiles

Love 💗

Love 💗
Wonderful team and adventure

13 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thanks for your review, Victoria!

Noté 5 sur 5 étoiles

Hill Walking in Tuscany

Collett's was very friendly and responsive from my initial inquiry and through all the follow-up questions I asked. Hill walking in Tuscany was a wonderful experience. The accomodations were very comfortable and the breakfast and dinner everyday was plentiful and tasty....but the vegetarian entrees were a little dull, not at all the same standard as the rest of the food. The Collett's hosts were delightful and very knowledgable about the routes. The GPS guide on our phones did an excellent job of keeping us on the correct routes. There were a couple of minor issues and the hosts and Collett's went to great lengths to make them right. The scenery in Tuscany is spectacular and we enjoyed the walks every day. This was my second trip with Colletts and I look forward to the next one!

13 octobre 2025
Logo de Collett's Mountain Holidays

Réponse de Collett's Mountain Holidays

Thank you so much for the very kind review. We're delighted you had a fantastic holiday in Tuscany with us :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus