Comfort Medical Avis 

5 720
•
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Using this company for the past several months only to find out the invoicing is incorrect and the company will not admit to over charging me or Medicare. They claim one thing on the phone with billin... Voir plus

Noté 1 sur 5 étoiles

Terrible! It took weeks to get the first order after several agents arguing with me about the limits. They apply absolutely inaccurate limits as a blanket policy despite my insurance calling them to t... Voir plus

Noté 5 sur 5 étoiles

Have been a customer for over 3 years and have always been pleased with their service and quality. Fast shipping with a local service or Fedex. Return of a defective item was handled quickly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m am blessed to have had this surgery to save my life. But wasn’t till now with these new coloplast products that I realized creators really considered the ostamate experience. Thank you for consid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel médical

Écrit par l'entreprise

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com

Free home delivery. Worry-free Process. Superior customer service.

No need to leave your home, we’ll bring It straight to you. 

No need to leave your home, we’ll bring It straight to you. 
We deliver your catheter or ostomy supplies to you within a few days of eligibility in discreet, unmarked packages right to your doorstep.

Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(5 720)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Every month there is an issue

Every month there is an issue. And I get an email saying that my daughter's order is delayed and I have to call and find out what is going on for them to tell me every single time that there is an issue with the order when it's the same order nothing has changed. I ask to talk to a Manger and get voice mail and instead of calling me back they just send my daughter's order out without telling me what the actual issue is . This month they changed supplies on me and I have called 2 different times and was supposed to get a call back for a week now and nothing and still don't have the right supplies.

10 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.

Noté 5 sur 5 étoiles

Great products

Great products, very comfortable. I never worry when out in public. Easy to use products. Always on time delivery also . Customers service is top notch. Always giving me the feeling of being number one.

30 août 2023
Avis spontané
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Réponse de Comfort Medical

Thank you for the positive review!

Noté 3 sur 5 étoiles

Slow response

Didn't like protracted amount of time between initial order and actual receipt of my supplies.

2 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.

Noté 4 sur 5 étoiles

It was very easy to order supplies my…

It was very easy to order supplies my first time over the phone.
I was advised to download the comfort medical app which I did. It’s been over a week and I am not able to set up a new account in the app. I reached out via support email and still not able to create an account.

28 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for your feedback. Someone will be calling you shortly.

Noté 5 sur 5 étoiles

Supply shipment emails

Supply shipment emails, friendly representatives, and kind treatment. Thank you!

9 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the positive review!

Noté 1 sur 5 étoiles

I use one cath.per week

I use one cath.per week. You sent me 90 I called no response. help

2 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.

Noté 1 sur 5 étoiles

Product did not arrive timely and…

Product did not arrive timely and didn’t get all product to properly care for my stoma.

3 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.

Noté 3 sur 5 étoiles

Terrible quality control!

Instead of sending us 12 boxes of 50 catheters each whoever fulfilled the order only put 12 catheters in one small box. Then it took me four phone calls and almost 2 weeks to get my order filled after the incorrect number of catheters were sent.

29 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear about your recent experience. Someone will call you shortly.

Noté 1 sur 5 étoiles

Terrible customer service

Valued to cancel further need for catheters : no response from Vomgirt
Terrible customer service!!!

4 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.

Noté 5 sur 5 étoiles

Very thankful for comfort medical

I have been with comfort medical for 2 years and I have no problem. I have been very pleased in my problems have always been solved. Thank you, comfort medical for all that you do.

7 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the positive review!

Noté 3 sur 5 étoiles

I am becoming disillusioned

I am becoming disillusioned. They keep sending tons of supplies I don’t use. I advise that you don’t use the auto order feature

6 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear about your recent experience. Someone will call you shortly.

Noté 5 sur 5 étoiles

Great product

Great product, very fast shipping...I only had 3 days of product left and my order was received in 2 days.

6 octobre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the positive review!

Noté 3 sur 5 étoiles

I am missing one item

I am missing one item. The order came promptly but without stoma powder! It is a big hassle getting through to Comfort Medical so I've opted to go without the powder until next time.

29 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear about your recent experience. Someone will call you shortly.

Noté 4 sur 5 étoiles

Awesome customer reps

My representative was kind and respectful. He made this transition very easy for me. He was very helpful and informating very grateful to have him to help in this
Confusing time. Would have Gavin 5 stars, but order was delayed twice.

21 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.

Noté 5 sur 5 étoiles

This was my first order

This was my first order. You contacted me as soon as you received the prescription. The supplies arrived 2 business days later.

26 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the positive review!

Noté 5 sur 5 étoiles

On time

They always make sure I have my supplies.

28 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

Thank you for the positive review!

Noté 3 sur 5 étoiles

What exactly was I ordering?

The auto order did not say what it consisted of. It should say exactly what you're agreeing to order again.

26 septembre 2023
Avis spontané
Logo de Comfort Medical

Réponse de Comfort Medical

We are sorry to hear about your recent experience. Someone will call you shortly.

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