Compareairportparkings Avis 

excellent customer service. Responded straight away with the error and cancelled for me to be able to rebook.

Booked parking. After checkout, additional fees that need to be paid at the airport were then mentioned.

My advice is to avoid using 'Compare Airport Parkings'. The service provided fell significantly below the expected standard and resulted in both financial loss and considerable stress.

I used the Compare Airport Parking website to book parking at Stansted Airport and booked 'Swift Meet & Greet'.
As per the instructions provided, I called Swift Meet & Greet 30 minutes prior to my arrival at the airport to check in with them.
Despite this, no representative was present to meet me upon arrival at the agreed location in the orange short stay car park at Stansted Airport.

Upon arrival and after eventually making contact again, I was informed that I would instead need to drive my vehicle to their off-site compound and arrange my own transport back to the airport via taxi. This was not communicated to me in advance and directly contradicted the meet-and-greet service I had booked.

This failure caused multiple issues:

- I incurred a £13 exit fee from the short stay car park.
- The unexpected requirement to travel to an off-site compound, combined with the lack of prior notice, meant I did not have sufficient time to reasonably make my flight if I had followed their instructions.

As a result, I was forced to make last-minute alternative parking arrangements at Stansted Airport at a cost of £99.99, in addition to a further £13 car park entry fee.

In total, I have incurred £125.99 in additional costs due to this service failure, not including the original booking fee paid via your platform which totalled £53.93.

When I drove to the Swift Meet and Greet Parking, the conditions within the compound were terrible and not somewhere where I'd want my car to be kept. There was no one there to help, book in my car despite being told to drive there which left me with no options.

My advice is to book through the genuine airport parking. Despite this being more expensive initially, by booking through Compare Airport Parking, I am over £100 worse off.

Worst experience ever using this companies website and provider called Pioneer Parking! Did not deliver the service which I paid for which was meet and greet. Company was using different mobile numbers to communicate and never answered the phone when they knew they could not deliver the service.Nearly missed my flight. Avoid at all costs.

Absolutely appalling company.
I tried to change my booking by 4 hours due to a change of flight time, and was told it's a £20 admin fee. I then checked the small print to discover that these charlatans charge £6 per person EACH WAY for the airport shuttle. When I cancelled I was then told I was only entitled to a 60% refund, even though I paid extra for cancellation cover. I was told this would be refunded within 10 working days. I have still not received this, well over a month later. Despite numerous emails, I am now being ignored. This company has effectively stole my money.
I would leave a zero star review if it was possible.
DO NOT TRUST THIS COMPANY

I did not have a good experience. When I arrived for my departure the driver was on his phone to DPD sorting out a personal delivery and it was difficult to communicate. On my return, my car was parked in orange bay from 11pm. It was 11:30 on booking. I did not land til gone 12 as flight was delayed. I had no way of contacting you. You paperwork clearly states only to call when through customs with luggage. You did not wait for my call and I incurred extra charges. I phoned multiple times and eventually someone answered wasting more time. Then I had to wait for the driver which was another 10 mins or so. I have written an official complaint via your email address to request a refund of £25.
Not a good experience.

After payment the company sent the address and I looked it up, it was not a secure car park it was a warehouse near some dodgy area that had no parking. The lady I spoke to was pleasant and cancelled my booking as I said after being away I didn't want to worry about my car in that setting. She said it can take up to 10 days for a refund. If this money doesn't come back to me I will open a bank dispute. So it better and I have emailed them to confirm which they haven't replied to. Used airparks instead, they are far more reliable.

Update 9/7/26 - The company have refunded me £4.95 less than what I paid. They are absolute cowboys and I'm GLAD that I changed my mind. DON'T TRUST THEM WITH YOUR CAR. I've changed my rating to 1 star but I'd rather give it 0 stars.

The company I used were absolutely terrible! I booked a meet and greet service on dropping my car off they were over half an hour late to collect my keys making me almost miss our flight and on return they left me and my 15 daughter sitting in an empty car park for almost an hour...I tried 18 times to call them asking where they were when they eventually answered they told me they'd left my car on a different floor and when I found it they'd left the keys just sitting on the tire and because it took me so long to find it I then had the added upset of having to pay even more money to get out the car park. Absolutely disgusting I would thoroughly recommend you remove them from your list of suppliers as once I looked into them further they have terrible reviews from everyone!

I used Compareairportparkings to find and book Sapphire Parking Gatwick Meet & Greet at a good price of £54 for 5 days. The instructions came in an email with a number I should ring 30 minutes before arrival and instructions not to pay any money to the person picking up the car. I rang several times and call went to giffgaff voicemail with no option of leaving a message. I was very unsure of what will happen when I arrived. There was a foreign speaking man at the pick-up point with no identification so I was completely worried about giving him my keys. Then he convinced me he was with Sapphire but insisted I pay him £8 parking fee. I informed him I was not to do this but he would not take my keys otherwise so I had no choice but to pay as I needed to catch my flight. On the return the issues were similar and the ticket they gave me to leave the airport parking lot didn't work I managed to speak to someone at Gatwick and they said that Sapphire had not paid for me to leave so I have to pay again. This added an additional £16 in total to my experience with this company! I will not use compareairportparkings again if they can't properly vet companies who use their platform. It raises strong safety concerns!

Avoid at all costs!
The companies they recommend are of very poor quality and our meet and greet service was non existent on the return home to the UK. After waiting ages for our car we were told to get in a minibus by two men with no ID or uniforms and we would be taken to it. As two females we were not happy to do this but was the only way to get our car back. Were on the verge of calling the police until other holiday makers also had the same experience and we travelled with them to a dingy unlit yard in the town centre and had to hunt for our cars using our phone torches. The keys were stuck on the back window, anyone could have stolen them as no security. An absolute nightmare and no action taken to refund after many emails sent to complain.

I inadvertently booked an incorrect return date and Linda the representative resolved it immediately with an updated date and email confirmation. Solution focused and swift. Thank you Linda.

what a nightmare, drive down a scruffy track to a farm, then taken to the airport 6 mils away by a bloke that drove the clapped out van like he stole it and that's if he even had a licence. the same on the way back but this van was even more of a nail. not what we had had from the valet parking at the airport I thought I was booking. You live and learn

Tried to cancel my booking as didnt want to go with that company and when I try it says booking reference not reconized tried contacting company Gregg Maurice but with no success just want to cancel but cant

Terrible parking experience
Waited ages to meet and greet and also ages to get our car back on return
Never again will I use or recommend this company

Awful took an hour to get to the airport stuck in a farm & a hour waiting in the rain at 2am to get picked back up. They do not answer their phones. Do not use

Oh I wish id read the reviews before booking. My carpark was a field which was leased from a livery company for Bristol airport. The road to it was so uneven, which you would kind of expect for a farm, but if your offering a parking service you really should make the entering of it a liitle easier and not require a 4x4. I arrived and I had a sense of have I booked the right place here, particualrly parting with another £17 to cover barrier charges!!. The nephew of the livery company met me on arrival and said he had been helping out as the people who ran the parking had been getting so many complaints (rude, talking on phone whilst driving etc), so I gave them benefit of the doubt. Arrived back to Bristol airport and found the minibus driver had been stopped by the police, turns out he was driving a customers vehicle, was not insured and they were questioning whether he had the right to work! Other customers had been waiting an hour and half so the police suggested getting taxis back to the car park, which we did (another £61!). What do you think my chances are of getting that back are?! I would avoid this company for sure!!!!!

do not use meetandgreetbristolairportparkingservices.co.uk . I booked a weekend parking meet and greet through Compareairportparkings . when i arrived back to collect my car it had clearly been driven evident by their phone paired to the car and saw 47 miles on the odometer , and they had emptied my fuel tank as well leaving me with no explanation and when i said how will you fix this , they said they'd come help me and never arrived .i know this because i zeroed my tripmeter as i dropped it off. total scam ,they clearly don't have an offsite parking lot and just take the car home and use it while you travel. incredibly unprofessional . DO NOT USE THIS COMPANY

Everything! Poor communication on the booking, no support from customer support. Terrible access road. No planning for transfer bus. Rude & unprofessional "front man". No toilets, drinks machine, shade/shelter.

It was that bad, we paid nearly double on the day for a different parking company onsite at the airport.

AVOID

Avoid at all costs

Great system to pay for parking.
Easy instructions provided to follow once you arrive at the airport.