Compareparkingdeals Avis 

1 star is too high!! Awful place, don’t answer the phone don’t get you to the airport on time leave you sitting in a dirty smelly shipping container, then on return don’t answer the phone to collect you finally got through and picked up 2 hours after landing absolutely not worth it do not book here!!!

I had a very disappointing experience with Compare Parking Deals. The service was extremely unprofessional. When they took my car, they did not check or record any existing damage and did not record the mileage. I also received no confirmation by SMS, email or paperwork that they had taken my car.

The staff member had no ID or company badge, so there was nothing to show that he was actually from the company. I had to call the company’s number myself and confirm over the phone that he was their staff member before I felt comfortable handing over my car. Communication was also very difficult as the staff member had limited English.

For a company handling customers’ vehicles, I would expect much better procedures, identification and professionalism. Based on my experience, I would not use this company again and cannot recommend their service.

Cowboy operators, unprofessional staff.
Paid for meet and greet and it isn’t meet and greet.

Park your own car in a normal car park and a 10 minute walk to the terminal.
I was definitely mis-sold.

Do not use this company,they are a farce. Booked for meet and greet at Stansted via park247 as used by this site and was told to take the car to level 5 at the green car park. This was a 10 minute walk to the terminal with the kids. Upon our return I booked the car pick up for 4am after a night flight from Cyprus. We stood in the cold at Green carpark and waited 50 minutes which could’ve been longer if not for my calls. Was told the car is coming but my tracker still had it parked on wasteland on the other side of the airport. The driver eventually pulled up saying “I’m just driver” left a ticket then ran. I went upto the barrier and was told to pay £528 to exit even though I’d paid the £13 to exit. I buzzed help and she explained that this company has a very bad reputation for this service,Thankfully after 5 mins of admin she raised the barrier and let me on my way with no added charges… this was booked through compareparkingdeals.co.uk so also another company to avoid. My car was return covered in mud with both the driver and passenger insides also full of mud and dirt…. Dreadful company that should be avoided at all cost.

Extremely disappointing service. I waited around 30 minutes on arrival for my car to be collected, and almost 4 hours on my return to get it back. I was with my disabled mother and my 5-year-old child, and despite calling several times, I was repeatedly told “10–15 minutes” — but kept waiting. Very poor communication and service. I would not recommend this company.

I booked a Meet & Greet parking service in Luton, postcode LU2 0HN. Unfortunately, when I arrived, the advertised Meet & Greet service was not available, so I was instructed to drive to another location to leave my vehicle.

When I returned to collect my vehicle, I discovered that the police had closed the location and all the vehicles had been impounded.

This caused me a great deal of stress, inconvenience and additional expense, including having to pay for an Uber to deal with the situation.

The service I booked was not provided as advertised, and I was left dealing with a very serious situation that was completely outside of my control. I expected a reliable and properly organised parking service, but unfortunately this was not my experience.

I would expect the company to investigate what happened and provide a proper explanation, as well as reimbursement for the additional expenses I incurred as a result of this situation.

Total Scam. Don't go anywhere near this company. Booked Meet and Greet at Luton thinking that this was the official site and that the experience would be the same as East Midlands and Manchester. No. Phoned as required 30 minutes before. What followed was the first of 5 either garbled or unanswered calls. When we arrived at drop off no-one there (the presence of 2 police officers may have been a clue). Made our way to Meet and Greet. This company is not recognised at all by Luton Airport. Had to park and pay at Long Term. Have contacted company. Guess what? No reply.

Extremely Disappointing and Unprofessional Valet Parking Service

This is by far the worst valet parking service I have ever experienced. My experience with Park 247 was extremely stressful, and I found the service unreliable, poorly organised, and completely lacking in customer service.

When we arrived at Gatwick North Terminal for departure, a random individual turned up late wearing a hoodie and flip-flops. He was not wearing a uniform and did not provide any form of identification. He told us he was there to collect our car, but given the circumstances, we were understandably very concerned about handing over our vehicle.

The problems continued when we returned to Gatwick. We called as soon as we arrived, but the mobile number repeatedly went to voicemail. Eventually, we managed to speak to someone and were told our car would be brought to us. Around 30 minutes later, the car still had not arrived. When we called again, we were told that we had never called in the first place, and we were effectively called liars. This was incredibly frustrating and completely unacceptable.

The attitude of the person on the phone was particularly disappointing. Rather than trying to resolve the situation professionally, the conversation became argumentative and rude. At one point, after I became understandably frustrated, I was told, “You think you’re a gangster?” This is an absolutely shocking way to speak to a paying customer.

I also checked my vehicle’s camera footage afterwards and discovered that the car had apparently been left parked in an isolated location in Crawley rather than in what I would consider a secure, professional parking facility. This raised further concerns about how the vehicles are handled and stored.

On top of everything else, we were also asked to pay additional car parking charges that had not been clearly specified when we made the booking. Had I known about these additional costs and experienced this level of service beforehand, I would have paid a little more and used a more established Gatwick parking company instead.

Overall, this was an extremely poor experience from start to finish. The communication was terrible, the customer service was unacceptable, and the way our vehicle was handled left us seriously concerned.

I would not use Park 247 again and, based on my experience, I would strongly recommend considering other, more established Gatwick parking providers.

When booking online there is no mention of having to pay £13 more for a ticket at the airport. This is then mentioned on the booking confirmation once you have already paid the initial fee online... but no mention there that you have to pay it again on return so £26 extra on top of the shown booking fee. Also you book meet and greet but you meet them at green car park multistorey not the actual meet and greet. Its cheaper to just book that with the airport and you dont have to wait for them to show up late in both directions despite a phonecall telling them your 30 minutes away then 5 minutes away and then you also have a 5 minute walk on top of that to the terminal. I was lucky another driver i spoke to had to wait 2 hours on arrival it was just 20 minutes each way for me. When I tried to complain the driver got hostile shoved my keys in my chest and said take it back then... not a lot of good when you have a plane to catch. When i got back and called to see how long i would have to wait i started talking to the guy on the phone he didnt even say sorry wait a minute he put the phone down and started talking to other customers in the office. I overheard the customer say your driver has been arrested and our cars been impounded for being driven on the road without insurance how do we get our money back and how are you going to pay for our car to be released. the response he gave was thats not my problem you need to deal with that and you can send an email. DO not use absolutely dodgy company SCAM

Not even a 1 star!!!! What a shambolic organisation, should be shut down immediately. No keys, no car when we returned from holiday, 2.5hrs to find my car in the mayhem - DO NOT BOOK WITH THIS COMPANY - they used New Farm, Stansted, look them up online - absolutely conmen!!

Not recommended
According to my personal experience with this company, I would say 'do not use'.
I called them 35 minutes prior arriving. It took me 3 attempts until someone picked up the phone and informed me that they were sending a driver and that I should call them back when I arrive at the Green Car Park. Their website still advises customers to drop off and pick up at the Orange Car Park, which is literally at the doorstep of the Terminal. The Green one isn't - a good 5 to 10 minutes walk if you have little ones. Apparently the Orange Car Park no longer accommodates Meet and Greet companies.
I called the company at 7.13am upon arrival and was advised that someone would be there in 5 minutes. After multiple calls hearing their lies and excuses, someone turned up at 7.47am. The driver informed me that because I was longer than 29 minutes, the exit ticket was now £21 instead of £13 and that I should have been told that.
When I returned from my holiday, I called them at 17.41 and was advised that someone will drop my car in 45 mins. They dropped my car at 18.52 (1h and 11 minutes wait).
I called them back after 50 minutes and they sounded annoyed and gave me the reg of who they thought I was. My conclusion is that I was not the only unhappy customer this day. My bet is that they wait until someone else is waiting for their car to be picked up to then drop off your car, nevermind the wait and the panic of your gate closing.
Shocking service!

Not recommended. The parking is about 20' from the airport, and the transport with the vans is not ideal as these are not regular and do not fit many people. In order to be on the safe side I would suggest you are present at least 45' before the time you need to be at the terminal. Also they keep the keys of the car and move it while you travel, mine had stayed under a tree and was full of leaves and dirt when I picked up. The staff were trying to be as accomodating as possible, but overall the experience felt stressing.

Waited 45 minutes for car,
Charged £10 to get out, which was never mentioned at booking

Staff surly, uncomunicative

Would not use again

Absolutely terrible. Despite calling them half an hour before arrival, we waited over an hour for them to turn up. They obviously have a call centre in another country and use a third party to do the pick ups. On the way back we waited an hour and ten minutes.
After the first call they refuse to pick up the phone. I had to use another phone to call but when they realised it was me they hung up. Avoid, avoid avoid.

It’s a scam, do not book with this company!! The morning of my trip they said they have a broken down vehicle and to go to the green car park and they never showed up!!

Please ascertain where your car will be parked before booking.
I have photos from the Audi App showing our car parked in a street 1 mile from Heathrow.
Not possible to upload it here.
Fortunately our car was returned in the same condition we handed it over.
Others are not so fortunate.
I will only use official airport parking companies in the future.
Check with the BPA. Google reviews are very illuminating.

Awful the reviews for the car park company must be all fake. Terrible experience drop off but coming back took over one hour and they kept lying saying few more minutes

Damaged my car, ignoring my complaint.
Didn’t collect us from the airport, we had to pay £71 for a taxi to the car part.
Avoid at all costs.
Compare parking deals ignoring my emails to deal with this issue.
Don’t use them, damage your car leave you stranded at airport and never respond!

Good choice of parking at good prices. Website easy to use