As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... Voir plus
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Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Voir plus
L'entreprise a répondu
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Voir plus
Excellent customer service from Joanne, both from our initial phone chat to our visit to your beautiful store in Knutsford. Joanne carefully pinpointed our needs and aspirations for a supportive high... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
King Street 127, WA16, Knutsford, England, Royaume-Uni
- 01565 364815
4,8
Excellent
161 avis
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Fantastic customer service
Fantastic customer service. Helpful, honest, polite
29 août 2026
Avis spontané
Great service by the showroom staff
Great service by the showroom staff. Very helpful arranging the most convenient delivery time for us.
26 août 2026
Avis spontané
Excellent advice and service from Sara…
Excellent advice and service from Sara at the K utsford store.
22 août 2026
Avis spontané
As always entering Cotswold is serene…
As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen and then beautifully packaged whilst having a pleasant chat. A favourite store for me when thinking of gifts also.
20 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Charming and helpful service from Brian
16 août 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Customer,
We're so glad to hear you received charming and helpful service! Your positive feedback truly brightens our day.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Staff were amazing
The staff were wonderfully attentive without being pushy. Their helpful suggestions on styles and colours made it so much easier to choose our furniture.
16 août 2026
Avis spontané
Lovely furniture. Delivery service even better.
Order 6933361. Lovely furniture. Arrives fully assembled. Marlon and Damian were really professional in unpacking, putting in place the furniture and taking away all packaging without being asked. Very nice guys who could not have been more helpful. We will request them on all future deliveries from Cotswold Co.
13 août 2026
Avis spontané
Great showroom in knutsford
Great showroom in knutsford, easy to order, delivery team excellent
12 août 2026
Avis spontané
Exemplary Service
Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining table & chairs. They were punctual, courteous and completed the installation in good time. They also took great care to demonstrate the table’s operation and ensure all waste materials were tidied away and removed. Highly recommended - Thank You both!
10 août 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Harry,
We appreciate your positive feedback regarding your recent experience. We're happy to hear that the delivery and installation of your dining table and chairs were excellent. It's great to know the team was punctual, courteous, and ensured everything was tidied away.
Kindest regards
Rosie Annison - Senior customer care advisor
Very easy to shop in store ( Knutsford)…
Very easy to shop in store ( Knutsford) with a good choice of furniture, delivery was by 2 really professional & curtious guys (Ryan&Chris). Items look great & fit in beautifully.
6 août 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good Afternoon David,
We're so pleased to hear you found shopping in our Knutsford store easy and enjoyed the furniture selection. It's wonderful that our delivery team was professional and courteous, and that your new items look great and fit beautifully.
Kindest regards
Rosie Annison - Senior customer care advisor
Simon and Bernard did a first class job…
Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++
23 juillet 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Mike Kirby,
We're so pleased to hear that our delivery team provided such a first-class service. It's wonderful that they were friendly and accommodating, even with the heat. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Our experience with Cotswold Company Knutsford.…
Our experience with Cotswold Company staff has been great. The showroom people (in Knutsford), the Customer Care team on the phone and the two delivery guys, Bernard & Aslon, have all been extremely helpful, polite and committed to making the purchase and delivery a happy and efficient process.
4 août 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Amanda Nuttall,
We're so pleased to hear that our showroom team, Customer Care, and delivery drivers were all extremely helpful and committed to making your purchase and delivery a happy and efficient process. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Polite and efficient delivery
Ryan and Satar delivered our furniture with care and efficiency. It was neatly unpacked and put in location, they were polite and willing. We were delighted! Ordered from Knutsford showroom, delivered to the Wirral.
29 juillet 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Thomas Blanchard,
We're so pleased to hear our delivery team handled your furniture with such care and efficiency. It's wonderful that it was neatly unpacked and placed where you wanted it, and that they were polite and willing. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly delivery team
Great delivery service offered by Cotswold
Bernard and Hadi were brilliant.
Shame they sent the wrong legs for my sofa but these things happen..
28 juillet 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good morning James,
We're pleased to hear you had a great delivery experience and that our team members were brilliant. We apologise for the incorrect sofa legs and are here to help resolve this for you.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Really lovely service and beautiful…
Really lovely service and beautiful products. A fabulous store to walk round.
24 juillet 2026
Avis spontané
Fantastic quality furniture
We have just received our delivery. The furniture is fabulous. So solid, well made and great character.
The guys who delivered and assembled did a fantastic job. They were really friendly and efficient. All of the packing was removed so a really tidy job. Thank you so much Ryan and Aslon.
20 juillet 2026
Avis spontané
Réponse de The Cotswold Company - Knutsford
Good afternoon Sharon Tarbard,
We are so pleased to hear that you are delighted with your new furniture and our delivery and assembly service. It's wonderful that our team provided such a friendly, efficient, and tidy experience. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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