The Cotswold Company - Knutsford Avis 

What a refreshing change to experience customer service that is effective in terms of the company policies which support my requests, and also competent in the delightful and intelligent service I received from Jenny.
Our order has not arrive yet, but so far I have been very impressed with The Cotswold Company, thank you.

Excellent delivery by Cotswold's own team. Ryan and Bernard were so pleasant and helpful. Arrived on time, assembled the extending table, removed all packaging and demonstrated how it worked. Polite and friendly. 10 out of 10.

Good and fast order and delivery for my double bed.
The delivery service team Ryan and Bernard were super helpful and dropped off the items where I asked very polite!

What a place this is !! From the moment you walk in to find so many rooms in situ , as you walk through everything is stunning . Do not take your Wife/ partner as you cannot resist to buy!!
Joanne was so helpful and gave us some great advice on colour matching and new products . We have placed some new orders and we are just measuring up at home to go back to buy some new Lounge furniture !!
So glad we found this treasure trove 👍👍👍

Lovely store. Well staffed and well stocked items to peruse!

The staff member that helped me was so lovely and went over and above

Quick and helpful

Great customer service.
Polite, friendly and personable staff with a great quality product, make for a winning combination.

The staff were very helpful and kind.

However, I was very disappointed that there was no sample of sofa bed in store and I had to buy it only based on the online description.

I had a lovely day at the Knutsford store. Beautiful showroom and I was helped by Sarah who was super she helped me with my order, very pleasant lady. My furniture has arrived , delivered by Bernard & Kanwarpal two delightful young men who assembled everything, very polite and soo helpful. Can’t praise the service enough. Would highly recommend.

Our experience at your Knutsford store was exemplary from start to finish.
From initial email enquiry about in-store stock, which was replied to speedily to our in-store experience with Brian.
Brian was helpful, knowledgeable, friendly and nothing was too much trouble. He knew when to discreetly step away to leave us to think about our purchase, but let us know where to find him if we needed anything.
Brian gave us the confidence in The Cotswold Co to go ahead with our purchase.

Lovely to see the furniture, rather than just on line as it helps with deciding what will look right in the home setting. The gentleman who attended to placing our order was extremely helpful and friendly and made the experience easier for us.

Good quality furniture.
Excellent selection of furniture and home ware

Excellent all round and great customer experience

Helpful staff. Lovely showroom and staff. After a dreadful experience with another company Cotswold restored our faith in retail.

Great showroom set in the high street. Well looked after by the team that were very knowledgeable on the products and provided guidance. Would like to call out Joanne especially for taking my care of us so well.

Very friendly and supportive experience from Sylvia

Sylvia and her colleagues offered me the highest level of customer care and service, going above and beyond to ensure I had as much information as possible before I made my decision. The store didn't have the item in their showroom, so sylvia contacted a colleague on her day off for additional
advice as she'd recently bought one herself.
The delivery guys Jermaine and Mus were fantastic: 5*service - prompt delivery time (3days from placing my order) and the guys were punctual,professional and exceptinally helpful, ensuring I was completely happy with my purchase, before taking away all the boxes and rubbish etc.
A great experience and the furniture is excellent quality and looks amazing my new kitchen. I am very pleased with my purchase and I would highly recommend. Thank you to you all!
Warm regards,
Susan Rasburn

Lovely selection of products for the home. The staff were very helpful but not intrusive. Ordered some prints which were delivered promptly and in excellent condition.