The Cotswold Company - Knutsford Avis 

161
TrustScore 5 sur 5

4,8

King Street 127, WA16 Knutsford, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying... Voir plus

Noté 5 sur 5 étoiles

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... Voir plus

Noté 4 sur 5 étoiles

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles
  3. Magasin de meubles de salon

Écrit par l'entreprise

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Écrit par l'entreprise

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Coordonnées de contact

  • King Street 127, WA16, Knutsford, England, Royaume-Uni

  • 01565 364815

4,8

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(161)

5 341 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service from Joanne

Excellent customer service from Joanne, both from our initial phone chat to our visit to your beautiful store in Knutsford. Joanne carefully pinpointed our needs and aspirations for a supportive high back settee and advised on fabric weaves and colour selection. We were so glad to visit and try out the furniture we had chosen online. Thank you so much Joanne for your guidance and patience.

13 juillet 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Elaine Ellen,

We're so pleased to hear about your excellent experience with us, from your initial call to your visit to our beautiful store. It's wonderful that our team was able to pinpoint your needs and provide guidance on fabric and colour selection. Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 4 sur 5 étoiles

All the staff were friendly

All the staff were friendly and professional, Brian, the Manager was very knowledgable and helped us chose and match a lot of our furniture that we ordered, we'll be back...!!

5 juillet 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Eamonn Cahill,

We're so pleased to hear that our staff were friendly and professional. It's wonderful that our manager was knowledgeable and helped you choose your furniture. We appreciate your kind words and look forward to your return!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

A beautiful designed building allowing…

A beautiful designed building allowing the furniture to be put in proper room settings.
It felt inviting and relaxed. The staff were helpful and knowledgeable.
Only disappointment Is that 2 items I wanted weren't available for 8 weeks.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Bernard and Kanwarpal (order 6762594)…

Bernard and Kanwarpal (order 6762594) were excellent. They delivered our sofa safely, were very helpful and gave a really professional and pleasant service.

Thank you

Fran

1 juillet 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Frances Heaton,

We're so pleased to hear that your sofa was delivered safely and that our team provided such a professional and pleasant service. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Great Cotswold Experience

Fantastic service from the male assistant. He gave us the time and space to try the sofas but was on hand with help and advice. Good knowledge of products and helpful tips on which filling to choose and the best fabrics for our lifestyle. I wouldn't hesitate to recommend the store. First class helpful and friendly service. Cannot wait to take delivery of our new sofa.

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly & efficient staff

Katie and Sylvia were extremely helpful and professional during my recent visit to the Knutsford store

19 juin 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good morning Ali Sandywell,

We're glad you enjoyed your experience. We appreciate your kind words about our team's professionalism and helpfulness.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Very satisfied with my furniture from this Company

Have now bought a large bookcase and two large bedside chests of drawers, and been very satisfied with the quality of the items and my experience dealing with the company. Always had good communication with the staff at the Knutsford store, and delivery drivers Bernard and Michael took great care when bringing my recent items.

13 mai 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Richard Johnson,

We're delighted to hear you're very satisfied with the quality of your items and your experience with us. We appreciate your kind words about our team and delivery of care.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

My experience with the Cotswold Company.

Our experience with the Cotswold Company, was excellent from start to finish.
Our furniture was delivered on time and communication was great throughout the whole of the process.
We ordered the Inglesham white washed oak bedroom furniture, it looks great and the quality is exceptionally good.
I’d like to mention Bernard and Satar, who delivered our furniture. They were great, they unpacked it all for us and disposed of the rubbish. They were polite and courteous and very respectful of our home.
I would highly recommend the Cotswold Company furniture and their overall service.

8 juin 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Sally Mann,

We are so pleased to hear you had an excellent experience from start to finish. It's wonderful that your furniture arrived on time and that you are happy with the quality. We appreciate your kind words about the delivery team and their respectful service. Thank you for your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

High standards at every stage

What a refreshing change to experience customer service that is effective in terms of the company policies which support my requests, and also competent in the delightful and intelligent service I received from Jenny.
Our order has not arrive yet, but so far I have been very impressed with The Cotswold Company, thank you.

9 juin 2026
Avis spontané
Logo de The Cotswold Company - Knutsford

Réponse de The Cotswold Company - Knutsford

Good afternoon Kay Mills,

We are so pleased to hear about your positive experience with our customer service and our team member. We hope you love your order once it arrives! Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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