The Cotswold Company - Stamford Avis 

I was served by a new member of staff who was very helpful , assisted by her senior salesperson. She took me to see the colours of the bookcases I could order , pointing out the various features .
Altogether a thorough and enjoyable experience, with plenty of smiles .

They helped make my purchases easy and straightforward, in store I found that the lady that assisted me with my first purchase was extremely kind, patient, and helpful.

Great product at pre Boxing Day sale price and very helpful and friendly service from all the staff that dealt with us.

Fast delivery, well informed, and not expensive.

Earle and Mavino were very efficient, delivering, unpacking, and installing our furniture. Ensuring that it met our standards and was positioned exactly where we wanted it. They took away all the waste packaging and checked up on an item that had been added to the order.
Also special thanks to the ladies at the Stamford branch for all the help they gave us when deciding what we needed for our new property.

Very helpful staff in store, and a great product.
Excellent communication throughout.
Great value for money.

10/10 from store staff at Stamford, ease of ordering to excellent delivery, 2 of the nicest guys Wayne & Brian, so courteous and meticulous. Quality i am thrilled it is good quality solid furniture and looks fabulous

Friendly warm service, acknowledged when I came into the store but left to shop in my own time. Lovely store in Stamford.

I’ve had two settees delivered today which are stunning.
The delivery men went above and beyond in getting the settees into my lounge.
It was quite tricky because of the angle of the stairs.
But they made adjustments and the settees are in the lounge looking beautiful.
Well done to Gagan & Douglas very much appreciated.

Sophie had been extremely helpful a couple of months ago but life events prevented us from pursuing a purchase. Upon revisiting Louise helped us & was never pushy & reminded us when the sale was ending. We were a little concerned about paying £4,000 upfront without any goods then 0% finance was mentioned. This was not initially offered & went a long way to clinching the sale even though we were 99% certain of what we wanted to buy. An easy transaction, lovely store & pleasant staff.

Very helpful and knowledgeable staff.

Dev was so helpful. As were his colleagues before he took over helping. He helped us order an express sofa which was a bit of an emergency as my wife was due to have a c-section in the coming week. He was so considerate of my wife’s needs post operation and finding the right choice of sofa for our needs going forward. He was warm and personable and just overall very helpful. We 100% would only buy from Cotswold in the future as their customer service has been so good. We are cancelling our previous order with DFS as they are nowhere near comparable in customer service or guidance. We also ended up adding a shoe storage unit which wasn’t on our original radar but we were glad that Dev showed us some options and we decided to add it to the order.

A special mention to Melanie for her amazing service in regards to helping us decide on our new sideboard purchase. Thank you again.

Show room staff helpful.
Delivery drivers on time. Courteous thanks to Sadik and Naz.
All delivered with care to my door frames and removed wrappers.

Ordered a couple of bedside tables for delivery. They are beautiful and seem very well made. Our delivery team, Bernard and Aro, communicated with me extremely well, were here on time, unboxed the tables and carried them to the first floor for us. Couldn’t have asked for nicer people or a better experience. Everything we’ve purchased from this store has been beautiful and excellent quality and the shop staff always friendly and helpful.

Friendly, knowledgeable and helpful staff

Excellent service, helpful and knowledgeable

I was made to feel like the only person they'd served the time that I ordered my mirror.
Very friendly and personal service from the two ladies. Everything explained and a lovely experience.

Very helpful staff going beyond to help me out.

The whole visit was a friendly and efficient experience. My assistant was helpful and very pleasant with the transaction going through the computer very easily and quickly. Although I knew what I wanted before going in it was, nevertheless, a seamless experience.