Within 10 minutes of placing my order I'd had a call to confirm earliest delivery which amazingly was within 2 working days. On the appointed day I looked out and thought who's that parked across my... Voir plus
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Quick and easy to get what I needed. Bognor staff really lovely. Delivery driver great; really helpful and accurate with his unloading. Excellent all round.
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Great service with good communication about stock. Delivery was timely but some wood was damaged on arrival. It want make a difference to our project but it's a shame to receive damaged items.
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I placed an order online, and Ian contacted me to say it was ready for collection a few hours later. He was extremely helpful and put my order in my car for me. Next time I need anything, I will... Voir plus
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À propos de l'entreprise
- Magasin de bois
- Magasin de bricolage
- Magasin de portes
- Magasin de rénovation
- Service de paysagisme
- Magasin d'articles pour l'aménagement paysager
Écrit par l'entreprise
Covers - your local timber & builders merchants suppliers. Here at Covers, we’ve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
Coordonnées de contact
Quarry Lane, PO19 8PE, Chichester, Royaume-Uni
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Covers Timber & Builders Merchants
Thank you for your review, Julian! We’re pleased to hear the process was easy and your delivery went smoothly. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Trade experience for the DIY’er
Although the click and collect heavy side experience is geared for the professional it worked well for me and I did find someone (a lady) who couldn’t have been more helpful in her guidance and assistance in loading my vehicle. The gent in the gatehouse was also notably cheerful. Prices and quality excellent (don’t forget to compare like for like eg C24/C16 for timber when looking at other ‘DIY’ type outlets) 20% discount was also available on the deal.
15 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your fantastic and detailed review, Nic! We’re delighted to hear that, even as a DIY customer, the click-and-collect process worked well for you and that our team were able to provide helpful guidance and assistance with loading. We’ll be sure to pass on your kind comments to the team.
It’s also great to hear you found the quality and pricing excellent, and we appreciate you highlighting the importance of comparing like-for-like products. Thank you again for your feedback, we look forward to helping you with your next project! Many thanks, Olivia.
Excellent customer service from helpful…
Excellent customer service from helpful staff who cut wood to length for me. I would have given 5 stars but there were no signs where to park, I didn’t realise I could drive into the yard and ended up parking on the street and carrying my purchase.
17 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you Brad for your review. Shame to hear this would have been a 5 star if it wasn't for the signs about the parking. I will review this and see if we can make this clearer. Glad to hear the other elements were all ok. Many thanks for your order. Ben
Very easy to order and delivery prompt…
Very easy to order and delivery prompt with helpful and friendly delivery man.
16 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you James for this 5 STAR review. Really appreciate the feedback. Many thanks, Ben
Good price and quality
Purchased quite a bit of timber for a raised deck project , timber was good quality and a good price compared to other places , delivery was quick and collection for a few extras from the Lewes branch was easy .
15 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your fantastic review, Lee! We’re delighted to hear the timber was good quality and competitively priced for your raised deck project. It’s also great to know the delivery was quick and collecting the extra items from our Lewes branch was easy.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Good quality wood
Good quality wood. Great and fast delivery service. Driver was very good and helpful
27 mars 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Phil! We’re pleased to hear you were happy with the quality of the timber and that the delivery was quick and efficient. It’s also great to know the driver was helpful. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
The guy who delivered the top soil was…
The guy who delivered the top soil was great and put the big bag just where I wanted it on my driveway
5 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Bob! We’re delighted to hear the delivery driver was so helpful and placed the topsoil exactly where you wanted it on your driveway. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
No problem placing the order
No problem placing the order, delivered on the day that I was given and driver put it where I asked.
4 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Kenneth! We’re pleased to hear your order process was straightforward, the delivery arrived on the agreed day, and the driver placed it exactly where you requested. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Very helpful staff and price i paid for…
Very helpful staff and price i paid for the fencing posts was very reasonable.
15 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Colin! We’re pleased to hear the team were helpful and that you found the fencing posts to be reasonably priced. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Only needed a 1m long timber sill
Only needed a 1m long timber sill. Very straightforward on-line purchase. Pick up was easy with polite staff. No problems. Will use again
14 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Trevor! We’re pleased to hear your online purchase was straightforward, collection was easy, and that the team were polite and helpful. It’s great to know everything went smoothly.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Simon! We’re delighted to hear you find us reliable and that the delivery team are always friendly and helpful. We really appreciate your continued support and look forward to helping you again soon! Many thanks, Olivia.
Timber material is straight and great
Timber material is great. Helpful staff and Quick delivery
14 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you Fraser for your review but sorry to hear about your delivery. I have checked your order and have seen you paid £20 inc.vat not £36. If you wish to discuss further, please email me at - ben.gale@coversmerchants.co.uk. Many thanks, Ben
Excellent service and delivery of my…
Excellent service and delivery of my order, driver ver nice and helpful good experience shopping online well done ...
14 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your fantastic review, Peter! We’re delighted to hear you had an excellent experience with both the service and delivery of your order. It’s great to know the driver was friendly and helpful too.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Easy to order and prompt delivery
13 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for your review, Mark! We’re pleased to hear you found the ordering process easy and the delivery prompt. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Réponse de Covers Timber & Builders Merchants
Thank you for your brilliant review, Paul! We love the wordplay! We’re delighted to hear you got the right wood, in the right size, and delivered on time.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Overall excellent!
Good communication, friendly staff in office. Driver also very friendly and made light of what I know is difficult road access to the property, Materials were placed exactly where I wanted and good quality timber and cladding. A big thank you to Covers, will be using again.
11 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you for this glowing review of our overall service. I will make sure the driver is made aware of your comments. Many thanks for your order. Ben
My delivery of bricks was 2 days before…
My delivery of bricks was 2 days before the agreed delivery date. However, the driver was extremely helpful and patient while my wife moved the car to allow the delivery to be put up the drive. He is a credit to your organisation 👍
7 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you John for your review. I will make sure the driver is made aware of your comments. Apologies the delivery was earlier than expected. Someone should have called in advance to inform you. Many thanks for your order. Ben
Réponse de Covers Timber & Builders Merchants
Thank you Malcolm for your review. Glad to hear everything was 5 STAR. Many thanks, Ben
Sleeper delivery
Bought some railway sleepers and pea shingle on line which was quick and easy except Covers do not accept Amex. I got a call the following day to let me know when to expect my delivery. Very friendly and highly skilled driver craned my items onto my drive. Job done! Thank you
11 juin 2026
Réponse de Covers Timber & Builders Merchants
Thank you Tim for your review. Glad to hear the service was 5 STAR. Many thanks, Ben
I recently had an extension built and…
I recently had an extension built and had to go shopping for a new kitchen. We shopped around but chose Covers and are glad we did. Darren helped us with our design from start to finish and couldn’t have been more helpful. He was always responsive to emails and calls and resolved all our queries and questions. The quality of our kitchen was excellent and the price point very competitive. Covers provide a local and personal service without compromising on quality. I would definitely recommend.
15 juin 2026
Avis spontané
Réponse de Covers Timber & Builders Merchants
Thank you for this glowing review of our kitchen department and praise of Darren. He is an excellent kitchen designer and we are fortunate to have him. I will make sure he is made of your review. Many thanks for your order. Ben
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