Intuit Credit Karma US Avis 

913
•
TrustScore 1 sur 5

1,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible banking and customer service. Credit Karma closed my account without any heads-up and wouldn't allow me to reopen it. Support only made it worse. A rep named Josue U. kept me on chat for ages... Voir plus

Noté 1 sur 5 étoiles

A fraudster open an account with this organization under my name. I contacted that immediatlety to close the account. They refused to do that without me providing my social security number which I ref... Voir plus

Noté 1 sur 5 étoiles

Credit Karma has the audacity to recommend loan companies at 19-26% as if they are helping anyone? There are real debt consolidation programs out there.They are obviously more driven by advertising do... Voir plus

Noté 1 sur 5 étoiles

Deleted Credit Karma today after receiving an email with the subject line "Your account will be reported soon—take action" I immediately freak out and make sure my minimum payment on my credit card we... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

Instantly receive your free credit score and credit report card online. Free credit tools to track and optimize your credit score. No credit card needed & no hidden fees


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

913 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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Tous les avis

(913)

195 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Credit Karma ripped me off for $300…

I tried withdrawing $300 from my Credit Karma Spend account 2 times using a Circle K ATM. No money was dispensed either time, however Credit Karma still took the $300 out of my Spend account. I submitted copies of the transaction to Credit Karma disputing them taking $300 out of my account. The receipts from both attempts that clearly showed ZERO money was dispensed. However Credit Karma determined they would not return the $300 because Circle K supposedly gave me the $300. I never even talked to a Circle K employee so how can Circle K or Credit Karma say Circle K f gave me the $300. Trust me, I will NEVER put money into my Credit Karma Spend account ever again!!!

5 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Had my save account hacked and had $915 stolen from me and Credit Karma refused to refund me the money and closed the dispute. I called them the day it happened and it was activity that was unusual for my account seeing I had never used or submitted any documentation asking for a debit card. A debit card was activated on my account, my entire save account was transferred to it and taken out all on the same day. The same day I reported the fraud.

14 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

agent consistently blames customer

agent consistently blamed me for the phone verification system not working. forced me to reverify when i confirmed all my personal information including my SSN. still tried to say the issue was me and wanted me to provide photo proof. NO ONE cares about my credit and locking me out of my account and making me reset my password, then still trying to get me to give you more info on top of my cell, email, name, and SSN is ridiculous. I told the agent to delete my account and he ignored that request too. Reporting your company on TrustPilot and to the BBB for hijacking my account. There are 2 dozen credit sites. Looks like this site is now trash and you treat your customers like trash. bye.

Update: NO issue getting a verification code from TrustPilot to post this review.

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

This is by far one is the worst banking…

This is by far one is the worst banking apps. I would go back to Chime and Sofi before I ever used this Institution again.
•Only virtual customer support ( because they know their customer service is trash)
•A week for any mobile check deposit to clear( speed and access are the points of mobile deposits)
•1pt everyday on your credit..... the fuqq?
•varying degrees of Lunacy from a banking Institution

18 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

In accurate information totally

I have zero balance used of credit, and they are showing 5% used of my credit so un accurate in suggesting for me to refinance and mortgage that I have with a higher interest rate with a joke

13 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

False information

I only have 1 credit card and they keep listing it twice and say I have 2. It doubles my balance and knocks my score down by Equifax. This is false information. I have asked twice now to correct it.

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Assertive marketing tactics for profit


I have had an account with credit Karma for sometime and viewed the company as an asset in keeping track of my credit scores/etc. 
Recently, I perused the app, just checking out loan options. The next day I began to get multiple emails from loan companies that I did not contact. Although none of this resulted in any change to my credit score credit karma had no right to use my information without my consent. As a result, I canceled my account and deleted the app, and intend to file a complaint with the Better Business Bureau. Be wary… of this type of aggressive marketing for profit



14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I have never had worse customer service…

I have never had worse customer service in my entire life. I closed my account and requested a paper check. I have been waiting weeks for this check and still nothing. I called to see what the issue was. I’m so stressed out you can hear it in my voice, and I literally got laughed at over the phone by these people. I’ve had it. This is absolutely disgusting.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all cost

I had an extremely frustrating experience with Intuit Credit Karma. Their customer service feels completely automated, and there seems to be no realistic way to speak with a real person to resolve issues.

They use a third party identity verification system called Mitek, which was very poorly designed in my experience. When taking photos of identification documents, there is no proper preview or clear opportunity to retake the photo before submission. Even after the verification appeared to pass successfully, I was repeatedly told there was still a problem on their side without any meaningful explanation.

The whole process involved constant back and forth, generic responses, and no clear resolution. It wasted a significant amount of my time and caused unnecessary stress.

I genuinely wish I had checked the reviews before starting the registration process. Looking through the negative reviews now, it is also concerning to see almost no responses from the company to customers experiencing similar issues.

Based on my experience, I would strongly recommend being cautious before using this service.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

No customer service

I tried for 20 minutes to log on to my account. I kept asking for a security code to be sent to my phone. Nothing happened. After another useless AI chat, I was transferred to an agent. He was unable to help me. I cancelled my account. There are other credit monitoring companies out there.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Credit karma is a complete sham

Credit karma is a complete sham! They sent notification of all these offers for credit to refinance debt, and I was supposedly approved at a 12.74% interest rate on a very small loan. The lender contacted me and advised that the interest rate is double the amount that credit karma advertised. Now I have wasted a hard inquiry on my credit because of their deceit. They are complete frauds and don’t believe anything that you read from them!!!!! I have now deleted their app and will be removing my account

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a good company to put trust in

Not a good company to put trust in. If I received a damaged product from a retail store, it can be exchanged, refunded or nothing if its not within the refund rules which are usually clear. Right?
With Credit KARMA they have all your personal information and say you have excellent odds of approval or you get $50. From who? Fraudulent advertising. I applied for a personal loan and all it did was ding my credit score. Months ago I applied for a credit card, again,, excellent odds for approval and no apr for 15 months on transfers, I got the approval for $1000, that will not help with $4500 debt, who wants to pay a 5%service fee to transfer 1/4 of your debt. I just recovered from that hard inquiry. Do not Trust this Company's advice. Especially, if you are trying to build your credit score. My fault for believing in them twice, NEVER AGAIN.

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Should be banned for business

Credit karma deserves absolutely no star. They shouldn’t even be in business. What a bunch of scammers and crooks. I get locked out of my account and I’ve been doing this for almost a week. They have no one 800 number they have so-called agents online. They want you to talk to while uploading your personal document online not even knowing who you’re sending your documents to. I upload my documents four times and each time they said that it was rejected, but on my end, it showed successful. Please don’t waste your time with these scammers

3 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Credit Karma issues. Beware!!

I wish the money spend and savings worked. They don’t

Guess it is a sign. Don’t put your hard earned money into this company.

They are okay with credit scores. They know little about handling money for people.

2 mai 2026
Avis spontané

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