Terrible banking and customer service. Credit Karma closed my account without any heads-up and wouldn't allow me to reopen it. Support only made it worse. A rep named Josue U. kept me on chat for ages... Voir plus
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A fraudster open an account with this organization under my name. I contacted that immediatlety to close the account. They refused to do that without me providing my social security number which I ref... Voir plus
Credit Karma has the audacity to recommend loan companies at 19-26% as if they are helping anyone? There are real debt consolidation programs out there.They are obviously more driven by advertising do... Voir plus
Deleted Credit Karma today after receiving an email with the subject line "Your account will be reported soon—take action" I immediately freak out and make sure my minimum payment on my credit card we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Instantly receive your free credit score and credit report card online. Free credit tools to track and optimize your credit score. No credit card needed & no hidden fees
Coordonnées de contact
Etats-Unis
- www.creditkarma.com
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Dissatisfied by the port customer…
Dissatisfied by the port customer support engagement. It's quite obvious they are overwhelmed by too many complaints. When i looked on x, then found out that rocketskycredit actually got the job done surprisingly. It was more efficient after gotten several inquiries from loan sharks permanently removed . I just believe going extra mile was needed after ck couldn't resolve the identity theft issues experienced.
Misleading credit card promotions
Misleading credit card promotions. Very unhappy with my approval because the card has only a $300 limit and 28% APR. No way to change limit and won’t let me rescind application. NO WAY TO CONTACT CREDIT KARMA CUSTOMER SERVICE.
I would give it zero if I could!
I would give it zero if I could!! They keep sending alerts for lower auto interest rates! Jump through all the hoops and it’s no where what they post!! They are deleted!! What a scam
Total scam
Total scam! I have 702, 706, and 723 fico scores on the 3 bureaus, 36% debt to limit, zero late payments or derogatories, long credit history, and the CK app said I had excellent approval chances with a Citi card so I applied and got declined. Now I have an inquiry I never would’ve had if CK didn’t assure me of approval. Don’t fall for this Credit Karma scam to get you to apply for credit cards.
Horrible customer service
Horrible customer service ! Stole money from my account
The credit builder account will screw…
The credit builder account will screw you. They won’t let me link my bank account and won’t respond to emails and chats therefore causing a fraudulent and scammy drop on my score of 39 points. They flat out suck! There scores also show no formal accuracy with the real scores 90% of the time the real score is lower then what they show.
Misleading and spammy
Ads to free credit report take you to a 3rd party chat that sells your private info. NO credit reports or live help available. If you do, you start getting spammed incessantly from 3rd parties. Test it yourself first. It's horrifying.
Credit Karma is a horrible banking…
Credit Karma is a horrible banking system. They continue to double charge me for payments I've Made and I'm constantly having to make disputes. I just did one today. I will no longer pay my bills through their banking system. I will continue to monitor my transactions to make sure they are no longer stealing my money though. I do not recommend "Banking" with them...
No means no
Please tell your loan employees to stop harassing me. No means no.
Ofcourse they help you keep track of…
Ofcourse they help you keep track of your credit or atleast pretend to . Because they let me suffer identity theft which negatively impacted my credit in general. I had to look out on X socials and found out many more people were going through the same issue, and rocketskycredit was able to come to the rescue by permanently removing all 13 negative inquiries . I was getting called my late payment on loans and all got retrieved in matter of weeks. I'll tell people that freezing your credit after identity theft issues is never enough because your information is still exposed . You just have to be very pro active so as not to experience such again. My credit situation is since improved drastically with over 120+ score points . CK can do better with their slow customer service.
Paid off $5000 to get a 70 point drop
I paid off $5000 of debt. My credit cards went from fair usage to good usage and they dropped me 70 points with the recommendation to sign up for more cards.
What a scam.
I used Credit Karma for years without…
I used Credit Karma for years without any issue, but now they are more concerned with sponsors and ads than with the consumers. I recently clicked their guaranteed loan button, which I have done a few times in the past, and since I did that several weeks ago, I have been barraged with spam calls with lenders, and I DO MEAN for weeks with four a five spam calls a day offering loans. I mean once a lender has called me more than once, then I would NEVER seek a loan from that company, which means they are ALL parasitic lenders. How did they get my information/phone number/request for a loan other than through Credit Karma or one of its affiliates? I canceled my Credit Karma account and continue to block and delete those calls, but with robot-dialing, I could be dealing with this for months. Intuit is/was a reputable company, but, sad to say, this has happened since they took over Credit Karma. I will now have to cancel my TurboTax account since they are Intuit. WTF? Money has become the ONLY goal/purpose today thanks to the current laissez-faire governmental situation. Consumers are now last.
BEWARE
BEWARE! Watch your money! Credit Karma holds refunds long after the required 5-10 business days and can only answer with I don’t know and it’s policy without explaining the “policy” we were told by Carlos there were no supervisors on site only to be directly connected to one by another representative. People are dishonest for a reason and it’s about your money so please BEWARE!!
No supervisors and no answer.
Carlos will tell you they don’t have supervisors when calling to inquire why it’s taking them 3 weeks to release my money they’re holding. And supervisor Albert says he doesn’t know why they’re holding my money or why Carlos says there’s no supervisor.
Avoid At All Costs
Do not trust the "recommendations" or the community aspect of this platform. It has completely devolved into a glorified lead-generation trap designed to harvest your personal data, income, and financial habits just to sell them to the highest bidder—all while silencing actual consumer feedback.
I learned the hard way after dealing with terrible service from one of their heavily pushed partners, Better Mortgage Corporation. When I attempted to leave honest, negative feedback to warn other consumers about my experience, I discovered they have entirely shut down their review features and community forums. They will gladly take your data, but they will not allow you to voice a legitimate complaint or reply to others facing the exact same problems.
It gets worse. Based on a recommendation from the platform, my wife applied for a Chase credit card, which threw her into a dystopian identity-verification loop from hell. Chase immediately flagged the application for fraud, demanding pay stubs and IDs. Once sent, their automated system trapped her in a cycle: sending letters claiming identity theft, forcing her to call in, dropping her calls after making her wait 20 minutes for a supervisor, and—most unforgivably—running a hard inquiry on her credit report every single time she tried to resolve their glitch. They ran her credit into the ground over a single application because their internal customer service doesn't communicate with their fraud department.
This platform is not here to help your credit. It is an unregulated data funnel that feeds unsuspecting consumers into broken, automated corporate systems like Better Mortgage and Chase, leaving you entirely on your own when those systems fail. Avoid them, protect your data, and monitor your credit directly through official government channels instead.
Click bait Scammers
At first, it seemed like a good deal. Helped me keep track of my credit. Come to find out, your credit is different than what they tell you. Also, BEWARE!!! DO NOT CLICK ON ANYTHING ON THE SITE! They use click bait to get you suckered into purchases you normally wouldnt do! WARNING- DO NOT CLICK ON ANYTHINGBTHRY ADVERTISE!
This service is complete bullsh*t
This service is complete crapshoot. Why give “outstanding” odds on approval for a card that declines you? Highly recommend removing your info from this crappy company and never measuring your score with them. Complete disappointment.
I find it very unprofessional to have a…
I find it very unprofessional to have a bank bureau and a bank account but no on-call support number. This is America and its 2026 that is very unprofessional and then when I get in a trouble with my online banking, I go to chat support and they’re running circles. Slow response and giving me invalid links. I just spent an hour trying to update my phone number even verified myself and they still couldn’t help me. Now I’m waiting on emails very unprofessional low rating wouldn’t recommend.
Credit Karma guaranteed you an approval…
Credit Karma guaranteed you an approval for the loan that looks good but at the time of the actual approved is nothing but a scam from these companies advertised in CK web to trapped you with an interest that you’ll never come out of the debt. They are not out there to help anybody but to gain more money on desperate people trying to fix their credit or get rid off high interest cards. Shame on them!!
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