Crown Paints Avis 

I bought a 750ml can of Quick Dry Eggshell in brilliant white. Very low opacity and even worse it has a gloss finish!! I applied the paint three weeks ago and no change to the finish whilst fully curing, I'll go back to my usual Johnstone's trade paint, it's far superior and now I have to do all my work again. Absolute rubbish. Don't waste your time and money.

I received a very prompt response from Maria Yates.
She answered my enquiry about a 2024 paint chart and sent me an updated 2023 chart along with Elle and Crafted charts too. I received them in a couple days. Thank you so much.

Just started a bespoke house in Cheshire they have supplied Clean extreme for the whole house and its now very poor quality. Not covering . Have used it since it came out but not anymore and will not recommend it either . Told the manager at Crown but passed the buck onto head office. Will not use crown paints from now on as have had other problems with other products in the past 18 months.

Hi
I have just had to return one of your 2.5ltr satin coat finish in Brilliant White back to Wicks, due to the fact on when opening the tin it is definitely not Brilliant White therefore I have paid more money for the Dulux version which when opening is actually Brilliant White and much more viscose.
On your tin it states that it will become brighter over time after it is applied but you try telling my customer that.
So on that note you failed miserably never using your paint ever again.

Had an issue with paint colour not matching the colour chart. Spoke via email with Crown and was resolved within 2 hours over a few emails. No quibbles from them and very trouble free experience to resolve the issue.

Outstanding customer service received today. Restores my faith in the brand. Thank you so much

Maria from Crown was extremely helpful in getting me the info I needed and I received it the next day.
Thank you again for such good service.

Just awful. It was like putting transparent paint on the walls. It didn’t even attempt to make a start on covering. Do not buy!!!!!

Bought creme da la Rosa Matt from Wickes and found it simply slides over existing White Matt. Cutting in with brush just doesn't cover. Going to take unopened tin back and use Dulux which has covered same Matt white with no problem. Never buy Crown paint again. Amazed still in business selling rubbish like this.

Quick dry Gloss brilliant white.
Absolute nightmare.
Goes on thin and dries so quickly that you end up with a finish that shows every brush stroke.
After 3 coats on my window sill I have given up and I am going to apply an oil based gloss.
Wish I had read the reviews online before purchasing. I won't be buying crown paint ever again.
Avoid like the plague.

I contacted Crown as I knew the colour I have used is discontinued. Maria was very helpful and confirmed I could obtain a colour match at an outlet that had one of their mix machines. Maria found 3 outlets close to my home address. Really great service. Thank you.

I have been out of the trade for 20 years,still do family and my own decorating.
My wife was looking at farrow and ball paints but I won’t pay their prices,so I went for the crafted range Matt emulsion in craft blue and their copper paint and the coverage and quality of the paint was amazing.
I will be using the range again and I am going to highly recommend it to family and friends,thank you for a truly brilliant product

We had a problem with a Crown paint product that was quickly resolved by Leanne. Excellent public relations.

Excellent place. I’ve had so much help and guidance from the team at leigh on sea Crown paints. I have been able to revamp my house at minimal cost all thanks to their expert advise. Thanks so much to Martine the team. I will always come back to your store for any paint needs. Thanks! Isabella

Absolutely awful quality of paint, bought 10 litres of Matt soft Grey, you can not cut this paint in, just leaves patches and it’s very powdery. Never again!!

I used Crown gloss paint 10 years ago to paint all the woodwork in a 4 bedroom house and it turned yellow within a few weeks. Crown did not want to know and fobbed me off with some vouchers as 'compensation' for 2 weeks hard work ruined...as if I would buy more of their crappy products. Recently I mistakenly bought a 10 litre tin of white emulsion along with a grey emulsion which I haven't used yet. It didn't occur to my at the time I was buying Crown which I had avoided since my first experience. Some of the white went on a ceiling and is so watery it splashes everywhere and coverage is very poor. I also used some to try and cover a magnolia wall (not exactly a dark colour!!) and 4 coats later I can still see magnolia. I am going to try and return the grey as I'm sure it will be equally poor. I can't believe that Crown paints are still so bad 10 years on. Avoid at all costs it's rubbish!!!

Recently bought ‘family tree’ from your heritage style range - so bad my decorator refused to continue with this paint. Will not be buying again. Nice colour - terrible paint.

Always used Crown briilant white matt paint for the ceilings. Never again after this last purchase. Dried on the ceiling a dirty looking grey colour (after 3 coats) and was still patchy!!!
& the consistancy of watwr! looks absolutely awful. Crown, what is going on with your retail paint??? It never used to be like this

Amazing customer service via the website and in person at the crown paint trade centre. Had a problem with some paint it was quickly sorted. Very understanding and genuinely helpful. I’m so impressed and would not hesitate to recommend crown paint and their customer service. Thank you so much Leanne.

Used brilliant white silk in bathroom and coverage was as expected alomng with opacity - it was over a similar shade but still expected to have to paint a few coats. Seems to be fine with moisture and not as bad with water lines on the wall after a shower as others I have used. All in all, good paint at a decent price.