I would rate the product much less than 5 star but the customer service after my complaint was definitely 5 star especially customer service advisor Kelly Ashton she was brilliant from the very first... Voir plus
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Lisez les avis des autres
This is a review for Crafted by Crown (rustic twine). This seems to get generally high reviews elsewhere, but I had to give on it. Mine was very thin and watery (though thoroughly stirred) and would... Voir plus
L'entreprise a répondu
Six months ago I decided to paint my integral garage with crown city break which was a mid grey colour. The colour seemed good when first applied but the colour has gone through changes and is now a h... Voir plus
L'entreprise a répondu
Poor poor quality paint. Thick and creamy, goes on easily, covers beautifully. So says the tagline. Unfortunately the truth is the opposite. Wishy washy even after properly stirring. Zero coverage an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Crown Paints
Écrit par l'entreprise
We help everyone paint their own possible
At Crown, we believe that every pot of paint is brimming with potential. And we want to put that in the hands of everyone. Because with paint, you can change a room, change a mood, even change a life.
That's why we want to inspire people to paint their world better, braver and beautifuller (yes, that's not a word, but this is paint, you can do anything).
Whether you're a DIYer, a Pro or part of the Crown family, we're committed to supporting you. Not just with our wonderful paint but by giving you everything you need to open up new opportunities each day.
We know what a positive difference we can make to people and our planet, so we'll keep pushing what's possible.
Now and always,
it's not just paint, it's personal.
Coordonnées de contact
Hollins Road, BB3 0BG, Darwen, Royaume-Uni
- 01254 704951
- CRM.Team@CrownPaints.co.uk
- www.crownpaints.co.uk
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Chesterfield branch is great these…
Chesterfield branch is great these days, helpful manager and a very helpful new employee chap with long hair make visits here excellent.
I like this shop

Réponse de Crown Paints
Bought a 5l tin of crown matt pure…
Bought a 5l tin of crown matt pure brilliant white for 2 small built in cupboard walls. I was shocked at how bad the coverage was. The paint was thin and lacking pigment. The amount of paint on the dust sheet was a testament to this. I had previously decorated a living room, hall stairs and landing with Wickes paint, 100x more from 6 small walls than the entirety of that.
The 2nd coat after leaving the first to dry adequately was taking the first coat off. I estimate 4 coats will be needed at this rate. Will not be buying Crown again and with 68% of those reviewing giving 1 star, I guess I'm not on my own.

Réponse de Crown Paints
Richard ( manager ) Wisbech Branch
I visited the crown paint shop in Wisbech , I was served by Richard the manager, and I would like to say what a thoroughly lovely and helpful man he was . He advised me on colour schemes and even made a paint to the exact colour of a material swab I had with me . Will definitely use again . Thank you

Réponse de Crown Paints
The worst paint I have ever used in the…
The worst paint I have ever used in the 52 years on this planet I've never known anyone who's had to sand emulsion paint the paint is a joke. I will be therefore starting all my conversations with people with "hello don't ever buy crown paint how are you" I've literally lost days of my life due to the poor quality of this product

Réponse de Crown Paints
The formula has changed
I bought Crown matt emulsion in Spotlight a while back and it was great. I recently bought another tin of exactly the same but this one seems to be more matt than the first one. Any touching up shows up very badly and now my wall is patchy in a certain light. I thought I'd bought the wrong sheen, but I checked and they're both matt emulsion, but the formula seems to have changed. Now I've 5L that I can't use and a patchy wall. Not happy.

Réponse de Crown Paints
Poor quality premium paint
I've purchased two pots of Crown Crafted Family Tree.
Unfortunately despite mixing well the first application has poor coverage and seems very watery.
Is this normal? It certainly is different to all other paints I've used before and I am shocked at the coverage given that it is a premium paint at £36 a tin.

Réponse de Crown Paints
Rubbish paint and I mean pure rubbish
Rubbish paint and I mean pure rubbish, first time using crown paints and it will be the last I usually use Delux Diamond matt now that's what you call paint easy applied as the old saying goes you get what you pay for..

Réponse de Crown Paints
Recommend Crown Manchester
I visited the Manchester branch today - the staff were knowledgeable and helpful, and gave me all the time I needed to pick the right colours and finish. They helped me to choose sundry items that were right for my requirements too. Thank you to Paul for your help, and for being so supportive and patient.

Réponse de Crown Paints
It's rubbish the satin is more like a…
It's rubbish the one coat satin brilliant white more like a gloss and is so thin im.on the 3rd coat already and will need another and yes I prepared things like i should so certainly isnt one coat like it states false advertising if u ask me selling something that doesnt do as described i will.never use crown again expensive but no better than home brands stick to what I knows good

Réponse de Crown Paints
Crown easy clean multi surface emulsion. superb
We are updating our oak kitchen and have had end panels, cornice, pelmets and plinths made from MDF. We were advised to use an acrylic primer as our first coat and we then chose Crowns easy clean range multi surface emulsion. Colour city break. which is a nice grey. We are so impressed. The paint seems to be really luxurious and the finished result was so smooth it looks like it has been spray finished. We are now planning on using this on our skirting boards and door linings. It looks really classy

Réponse de Crown Paints
Crafted by crown paint
Crafted by crown paint - game changer!
I have a large kitchen, because the paint is so nice it only needed one coat and only took half a tin! The colour is stunning too!

Réponse de Crown Paints
Crown Full Undercoat Experience
Bought a 1 litre can of Crown Full Undercoat because my usual brand was out of stock. Sadly, I found this product left too many drips on the wooden chair I was painting. Even after switching from a round brush to a conventional brush, the paint still ran. The only way I could fix this was to let the paint dry for two days and then completely flat the chair surface with 1200 grit wet and dry paper used dry. I don't know whether I got a bad batch but in over 50 years of painting, my experience means that I won't use this product again.

Réponse de Crown Paints
Was always a fan of Crown paints but…
Was always a fan of Crown paints but just bought a tin of Quick Dry Satin for Wood and Metal from Boyes. Worst paint I’ve ever come across. Its like water and doesn’t cover previous satinwood or undercoat. Will be going back to Boyes tomorrow for a refund. I hate giving negative reviews but in this instance it was justified. Emailed customer services as requested. No response.

Réponse de Crown Paints
Good Customer Service
My email question was answered promptly and efficiently by a helpful lady called Maria (Yates). She then offered to give me the names and locations of local stockists. I am very happy with the service I received.

Réponse de Crown Paints
As a painter and decorater I need a…
As a painter and decorater I need a paint which I can rely on. I use Crown paints and only Crown paints and I can honestly say I have never had a problem! Problems arise with what you are painting over, you learn something new every day in this Job it's not as easy as you might think, further preparation and special primers might be needed, don't jump to conclusions and blame the paint. Thank you Crown for your great products.

Réponse de Crown Paints
Awful finish
I’m an experienced diy decorator. Never used a paint as awful. After four coats, it’s still looking patchy -as if it’s only had one coat - but it’s had 2 rollered and 2 brushed coats, carefully applied. I’m really, really unhappy with my choice of Crown emulsion.

Réponse de Crown Paints
Awful paint results…
I bought crown paint for walls and never again all patchy after three coats going to have to do all again with different make of paint as crown ha been awful, I've used other paints from other manufacturers and had no problems will never choose crown again.

Réponse de Crown Paints
Bought sample pot of Elle Pigment but…
Bought sample pot of Elle Pigment but going on very patchy. Noticed paint seemed to be separating in the tin. Stirred it well but still finish is awful.

Réponse de Crown Paints
What has happened to Crown Paint????
What has happened to Crown Paint????
Bought brilliant white mid sheen for woodwork and has literally taken 3 coats to cover the previous cream colour! Awful quality paint. A £28 lesson learnt.

Réponse de Crown Paints
Worst paint I ever bought
We bought a tin of Brilliant White One Coat Satin paint and it's put me off any other Crown paints forever.
We used to get the Quick Dry No Drip one, which was great. That doesn't seem to be sold anymore and we went for this. Firstly, it smells awful. Secondly, it's supposed to be touch dry after 4-6 hours and completely dry after 16. Well, it's now been 2 and a half days and it's still tacky. We had to reschedule the carpet fitting in that room which means the house has stayed a mess all this while, as we had to move all the furniture for the carpet and didn't expect to have to reschedule. We followed the instructions to the letter so it's not something we did.The previous paint was great but this one is the absolute worst I ever got.
Never again.

Réponse de Crown Paints
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