Crown Paints Avis 

Customer purchased Crafted by crown paint for a large job in her home.
Very disappointed by the performance of this product, especially as it costs £36 for 2.5 litres. Covering a light sage colour with new chapter and I'm already onto the third tin and three coats. Going to take the remaining seven tins back to Homebase and get refund. Very poor.

Bought Crown quick dry white satin paint as dulux Once was out of stock. The Crown paint is completely useless. After three long stirs its still like milk. Will not cover a tiny wood chip and cutting in over a very light grey matt wall paint I continue to see the colour beneath. Do NOT waste your money on this rubbish. I'm going back to Dulux now

The ELLE paint range is the best paint I have ever used. I had to repaint a dark red room and just one coat of this gave an beautiful and perfect finish. An absolute pleasure to apply. The standard range is a bit watery but this is perfect.

Just bought a tin of white interior and exterior paint. It is the consistency of milk and doesn't cover the old paint. Sanded down and washed before using as usual but can't use the rest. Tin was thoroughly mixed before starting too.

You need to check this paint ,it is brilliant white estimator ,the purple tin 2. 5 ltrs

I bought the crown bathroom paint, worst paint I have ever bought. Dries whilst you are working it and is "lumpy". Has an awful plastic feeling finish. Needed 3 coats to cover a beige colour. Ruined my new bathroom. Can't say how disappointed I am with it.

Colour in pot bears no relation to colour sample on outside. Navy blue isn’t, its bright blue. Only had 2 cupboard doors to paint and it’s turning into an ordeal. Customer relations unhelpful asked if I’d used primer/ undercoat -yes I have. Want help and a refund. Hours of work wasted

Just have to say how disappointed I am with the accuracy of the colour chart vs real paint colour,
I have now repainted my walls three times due to the colour guide being so far off.
Pacific oyster comes out like sky blue which is what I was trying to avoid.
Blue gravel is like a mid blue.
Now my walls are extremely cold looking and I have not got the time or resources to re do it all again!
A real shame as I just wanted the colours shown in the chart.
Now I have to re think the whole project.
My flooring will have to be re ordered also.
Also I initially bought Day dreamer but fortunately read reviews on it before opening the tin..again was like sky blue!…really unimpressed and would not recommend.
Wanted to include pictures of how badly off the colours are but cannot find how to do this…would save people a lot of time and money!!

I wish I had never bought this paint. It completely drained my energy. Crown Brilliant White water-based quick-drying paint should be completely removed from the market to protect future generations. The company should be fined, and buyers should be refunded all the money they spent, considering the pain caused by using this product. Absolutely not recommended, not even to the worst enemy.

Bought brilliant white quick dry paint, the decorator stirred it well, it had the consistency of milk. He put some on the brush and it ran down the handle. As he applied it it was translucent it was so thin. He said it would take some 6-7 coats to get any sort of coverage.
Bought the paint yesterday! Waste of time and waste of my decorators time- who went home but obviously still wanted paying!

I've tried many different paints and never really been as happy using them or the end result as I have using crown .... the suade texture in taupe is so durable and the colour is lovely. Also just used the metalic dark grey in craft paint for a feature wall and it hasn't disappointed. Definitely worth spending that little bit extra for amazing results 👌

I am an enthusiatic decorator, always changing my rooms and trying different styles, its just what i love to do. For three decades i have religiously used Crown, i love their paint. Crown make Dulux looks like store brand compared to named. And with the likes of Valspar, Crown destroy them for quality! I recently had my first bad experience with a Crown paint, a year after it had been put on the wall! I spoke with Crown who were more than fair and offered a remedy for my problem at no extra cost to myself. I think we all know corporations no longer care about customer satisfaction, with Crown its clear they still do! Thank you Crown, I remain a fan and loyal customer.

I had a problem, telephoned Diane H from crown,Darwin and she helped me immediately. I was impressed how efficient and professional she was.
Amazing, couldn’t have asked for better service! Thank you Diane.

Thanks to Mollie and the team at the Lower Sydenham branch. Very helpful with selecting the correct paints for my latest project. Highly recommended will be using them again..

I would like to share my experience through many years at Crown paint store.

I am a Painter and Decorator from Swindon with over 33 years experience in the trade and l have always purchased from Crown centre in swindon wilts.

Anita Walkden who is the Manager at crown there and in my humble opinion has the patience of a saint and she always does her upmost best to accommodate my extremely fussy needs and she does a great job and she will try her hardest at getting anything that l would need in my trade and she does this so well and without any fuss its in the shop within a day or so. Now this is how Customer Service and care should be.

Plus Anita is always happy too.

Crown l hope you value my opinion because she is a rare Gem.

Many customers have said the same and this is why l Enjoy coming into your centre for materials needed.

Thank you. J

Have lost hours and hours trying to cover a pale off white paint with Crown pure brilliant white, simply does not cover. Patchy and sticky (yea we’ve stirred it properly) - absolutely would not recommend, a simple job (that we need to finish asap before a kitchen fitter) has taken so much longer than needed, now ditching the crown and going back to the diy shop to buy replacement paint, total rubbish, avoid. Will NEVER buy crown again.

EDIT: Thanks for the stock reply *eye roll* No I will not waste even more time contacting your customer services for them to fob me off - unless they have a time machine they can use to replace the days I've wasted on your sub-standard product?? Maybe instead you should ask your technical team to look at your mix - so many complaints about the same thing, not solved by directing people to customer service.

Worst paint ever! Do not use.. tried doing a second coat and the paint is literally peeling off. I never use anything so s*** in my life

Finally received the refund - so this is the last word

I’ve already spoken to customer sever! No help whatsoever!.

Painted almost the whole house in a satin paint which at the time on the tin said “stays white” only to return back to the stores to find out the product was re marketed and a total brand change, saying “long lasting white. I originally purchased this paint because it clearly stated stays white and now it’s long lasting. Clearly the product is not stays white. Have to chose another brand now and re paint the whole house. False advertising!

Used Crown White easy clean, I'm on the third coat and it's still not covering the light colour walls. I've bought some White Dulux opacity 10litres for just £10 more than the Crown 2.5litres, I know this works. Wasted my time and money will definitely never buy White paint from Crown again. My lounge and bedroom was decorated with Crown paint and it were brilliant coverage.