Crown Paints Avis 

Quite possibly the worst paint I have used. Its so watery and runny. After you paint it on it and made sure its all good - its so runny that is gets dribbles well after you put it on. Completely ruined my stairway posts - not quite sure what Im going to do to put it right. I will never choose crown again

Purchased a 2.5L tin of brilliant white easy clean kitchen to cover over a off white in the kitchen, wish I hadn’t, extremely poor coverage, 2 coats and will need prob 2 more, paint almost looks like it’s separated on the wall!!!
Won’t be buying another tin and will cover with something else.

Bought a 10L tub of brilliant white Crown paint from Homebase.
Absolutely useless. No coverage. I was trying to cover a very light grey and approaching the fourth coat I gave up and went and bought some Dulux.
Really thin and created a very patchy finish. I may have well have tried to paint with the water that I washed my brushes in. AVOID - False economy. It's a cheap price for a reason.

Since this review, Crown paints have refunded me for the paint. Their customer service team are very good.

Brought a 10L brilliant white as my tin of wilko paint had ran out mid job.
Absolutely awful paint, like water, infact it’s probably like the 50:50 mix you can use to prime newly plastered walls. Going back out to buy some thicker paint or I will be doing 4 coats. Haven’t the time or engery for that. Avoid.

Would not buy their product after watching the latest advert on tv… disgusting, written by a man we are not living in the 70’s!

Review is for the color “Into the Blue” Worst paint I ever used. Had to use a primer and three coats to cover walls and every time anything touches it the paint chips off. Never again.

I ordered Sadolin paint on line from a supplier and the shade was much lighter than previous purchases. I was informed that the paint I had previously was discontinued and the paint was now water based.
I spoke to Crown who said that my shade was no longer offered and could not understand how the supplier had mixed it. They then set about devising a formula for the correct shade and supplied 5L. Incredible service

Brought satin gloss for wood work that has been prepped well ventilated harris brush and roller
Do not recommend it running everywhere and very watery want my money back will need to be stripped it’s so bad

I bought 5 litres of Crown white emulsion from Homebase this morning for £18 which I thought was a fair price for a good quality paint.
I have tried it painting over magnolia walls in my front room, but I feel very disappointed by the thin coverage, and think I will try another brand or it will take me forever to complete my job!

We used their ‘Macphersons’ durable Matt paint in blue, via a decorator who recommended using it rather than supplying our own paint.

This was a huge mistake. The DURABLE paint marks with just your fingers. I’d upload a picture/video if I could.

We went back to the Crown supply store to complain. It’s taken over 3 months for their ‘technical team’ to test it, only to confirm their DURABLE paint is meant to be like that and they won’t do anything about it.

We have been unable to fit curtains in our new bedroom while this episode has lingered on, as the window wall needs repainting to remove all evidence of this terrible paint.

Absolutely shocking, I will never use Crown paint ever again and I will be sharing the pictures/videos of their shocking paint in as many places as possible.

STICK TO DULUX AND OTHER BRANDS. AVOID CROWN.

We used this paint just last week colour ‘Early Dawn’ perfect colour. Couple of days later there was a big watermark on the middle of the wall I tried to wipe it off and it only stained more. I put a wet finger by the light switch and it stained again. Water just stains the walls absolutely awful paint. We now need to redecorate the whole room again two 2.5l tins used and a waste of time off work to do it. We would like a refund from Crown at least for the paint.

Absolutely shocking quality paint. This has to be the worst paint I've ever used. Lovely colour.
But that's as far as the praise goes. I cannot believe they can get away with selling it. After finishing don't make the mistake of touching your walls, yes the fingerprints will show. Don't go to wipe it, it'll stain your walls.
Okay so you go touch up, but no the paint will not match. My walls look worse than before.

What an absolute waste of money. 3 coats later and still looks crap. Save ya money and avoid

Company refunded

Brought a 10 litre white emulsion from wickes this morning to do my ceiling. The ceiling just needed freshening up, it wasn't dirty. How I wish I had never brought it. I finished painting the ceiling at 7pm tonight. I had to put 3 coats on, just checked it and it still need another coat!!!. It has dried up patchy and looks awful. I usually only have to paint my ceilings once. I applied it evenly and with full coverage. I can't believe that I wasted a day just painting the ceiling. I am so disappointed, suffice to say I will never buy Crown again and would never recommend anybody else to buy it. Disappointed beyond words.

Just to update. I received a response from Crown customer service, who asked me to email them with further information. Long and short, I emailed over the serial number and my receipt and I am pleased to say they are in the process of refunding me which I am very grateful for. Thank you for listening to my complaint and for Crown to act upon it so promptly

Do not buy this paint it's useless for covering wood doors or skirting it goes on like a milky varnish unless you already have painted the base brilliant white and just want a type of varnish sheen.... I love ed their water based no drip gloss by crown but it was taken of the market... !!!

Crown brilliant white water based paint. Nothing brilliant about this paint, water yes it's like water when applied. Fully stirred and new brush. Won't buy this again.

I had a problem with a Sandtex product which the re-seller, whom I purchased it from, would not offer any form of assistance. I contacted Crown Customer Care directly who were fantastic. They took on board the issue I had and having quickly assessed the issue refunded me the cost of the product. There was no debates or difficulties. They were keen to help and resolve the issue. Dealing with them was a breath of fresh air and I would have no hesitation in recommending them in the future. Excellent customer service and response. Well done Crown and the team.

Do not buy any samples from this website. I wanted to buy some sample paint and thought where better than the Crown website itself, but what you actually get is a piece of card. For £3.99 I was expecting actual paint, not a piece of paper (silly me) - you can get a pot of paint from other shops for less than £3.99 so how they charge so much for a sample card is beyond me.

I contacted them on their website for a refund, and heard nothing back from them.

EDIT: I emailed them as they told me to but still heard nothing back. Been contacting them for weeks. Stay away from this company.

After 25 years working with paints I have never been convinced by Crown paint. Today I painted an already grey wall with Crown grey matt emulsion and even after 2 good coats it has dried irregularly and unprofessional. Heard their ad on the radio stating 97%of professional tradesmen recommend Crown... I do not. Its gloopy to work with and the finish is poor.

I have always used Sadolin Extra this wood stain is exceptional it has lasted 10 years.
Last week, and also today I needed a little advice, on staining a fence, and also a gate. The customer service was outstanding. I highly rate Andrea, and also her colleague who sadly I don’t have her name. Gosh they really know their stuff. What a truly exceptional experience I have received. Thank you, so, so, much.