Crown Paints Avis 

652
•
TrustScore 2.5 sur 5

2,4

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Noté 1 sur 5 étoiles

This is a review for Crafted by Crown (rustic twine). This seems to get generally high reviews elsewhere, but I had to give on it. Mine was very thin and watery (though thoroughly stirred) and would... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Six months ago I decided to paint my integral garage with crown city break which was a mid grey colour. The colour seemed good when first applied but the colour has gone through changes and is now a h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I need to contact customer service and the lady I spoke to couldn’t have done any more than she did, in my opinion she went over and above what I expected. When you have experienced some less than sat... Voir plus

Noté 1 sur 5 étoiles

Poor poor quality paint. Thick and creamy, goes on easily, covers beautifully. So says the tagline. Unfortunately the truth is the opposite. Wishy washy even after properly stirring. Zero coverage an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de peinture
  2. aussi dans
  3. Magasin de design et de décor intérieur
  4. Magasin de peinture

À propos de Crown Paints

Écrit par l'entreprise

We help everyone paint their own possible

At Crown, we believe that every pot of paint is brimming with potential. And we want to put that in the hands of everyone. Because with paint, you can change a room, change a mood, even change a life.

That's why we want to inspire people to paint their world better, braver and beautifuller (yes, that's not a word, but this is paint, you can do anything).

Whether you're a DIYer, a Pro or part of the Crown family, we're committed to supporting you. Not just with our wonderful paint but by giving you everything you need to open up new opportunities each day.

We know what a positive difference we can make to people and our planet, so we'll keep pushing what's possible.

Now and always,
it's not just paint, it's personal.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

652 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,4

Tous les avis

(652)

58 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Crown paints on Radcliffe Rd Nottingham…

Crown paints on Radcliffe Rd Nottingham very professional polite and helpful Sharon E and Zoe were very good helping me picking the right colours thanking you all

17 septembre 2025
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Réponse de Crown Paints

Thank you for taking the time to leave a review - we will ensure your comments ae passed on. Thanks again

Noté 1 sur 5 étoiles

Absolute rubbish I certainly won’t buy Crown again

On recommendation from our decorator we bought crown paint for him to paint the hall and lounge in my parents house as a gift. He’s done 2 coats and it’s absolutely shocking you can see all the cutting in etc, he said he thought it would dry out so we’ve left it for just over a week and when visiting them today we can see every line and we’re so disappointed. The decorator is coming back tomorrow to do another coat but to be honest I think we need different paint because it’s so bad

21 septembre 2025
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Réponse de Crown Paints

Hello thank you for taking the time to leave a review. Sorry that you have had a negative experience, please contact our customer care team on the following email as they can offer you some guidance on application to avoid this type of issue in the future. customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

First and last time using Crown

I have always used Dulux paint for dcotrating but spied the new Crafted by Crown in Wickes and loved the colours. I only bought 2 2.5 ltr tins ( which is all they do) but unfortunately it wasn't enough...so off I go to Wickes to be told they don't know when they will be getting anymore in, but they will be....apparently they don't sell a great deal. I tried to find a retailer online, but no luck! So, I rang the number online only to be told by the agent that he doen't have a list of retailers they sell to (??) but I can order it....no good when you need it that day....Looks like I'm going back to Dulux. At least everyone stocks it!!

18 septembre 2025
Avis spontané
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Réponse de Crown Paints

So sorry to read your negative experience. If you still require help with this please contact our customer care team as we can try and arrange this for you. customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

Crown Botany Bay & Peek a Boo Blue

Purchased Crown - Matt Botany Bay and Peek a Boo Blue - it dries showing stroke marks from brush and roller marks along with white tide marks where I had touched up or repainted areas, after 4 coats I gave up and will never use crown paint ever again total waste of money

2 septembre 2025
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Réponse de Crown Paints

Sorry to read this, please contact our customer care team on the following email :customer.care@crownpaints.co.uk - the team will look into this for you and hopefully rebuild your faith in our brand

Noté 1 sur 5 étoiles

Crown mellow sage Matt What a Drag !

Crown mellow sage Matt walls and ceilings, I’ve been in the trade for 50 years and used probably every paint on the market and yes there are worse, but as a past reputable company I am so disappointed with this product, this paint just drags off and all attempts to rectify this by all means fail.
It’s taken nearly 5 coats to get any kind of decent finish, in my opinion I wouldn’t bother, I will certainly be reluctant to buy any more crown products!

11 septembre 2025
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Réponse de Crown Paints

So sorry to read this, please contact our customer care team on the following email :customer.care@crownpaints.co.uk - the team will look into this for you

Noté 5 sur 5 étoiles

Same covered as deluxe half price…

Same covered as deluxe half price cheeper better shades ! Recommend definitely we have always use deluxe but never been happy with it so decided that we aren’t over paying this time and we will try crown and tell you what it perfect 2 covers and done

28 août 2025
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Réponse de Crown Paints

Thank you for leaving this positive review, great to see you are enjoying our products

Noté 5 sur 5 étoiles

Crown duck egg

Not as good as their trade paint but for the price am not complaining it has a good coverage, can go a bit streaky in places but as a low price paint it get the job done to a passable standard.

26 août 2025
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Réponse de Crown Paints

Thank you for taking the time to leave a review, if there is anything at all that you are not happy with please contact our customer care team as they will always help you. Their email is customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

Thought I'd try crown white Matt…

Thought I'd try crown white Matt emulsion and wow it's shocking !! It reminds me of a smart price version . I've seen thicker soups than this paint . WILL NEVER BUY AGAIN . Waste of money and looks like I have to go back out to buy a better brand !

25 août 2025
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Réponse de Crown Paints

Please can I ask you to contact our customer care team as we don't like to see our valued customers having a negative experience with us. Our email is customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

Painted with a lot of colour Matt…

Painted with a lot of colour Matt paint, this is the worst. So watery. Given up after purchasing a lot and will do second coats with something else never again.

14 août 2025
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Réponse de Crown Paints

This is a sad read, please can I ask you to contact our customer care team as we don't like to see our valued customers having a negative experience with us. Our email is customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

CROWN PURE BRILLIANT WHITE EMULSION FOR WALLS & CEILINGS

Absolutely terrible coverage - in the process of painting ceiling coving, which, though slightly yellowed from last decorating, is still white.
On my 4th coat and still looks patchy and greyish.
I don't have time in my life for another coat!
Just going to have to cut my losses and buy Dulux or similar. Infuriating, as I bought two x 5l cans so not much change from £80!
Shame - used to think Crown was a quality brand - don't know what's gone wrong!

1 août 2025
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Réponse de Crown Paints

So sorry for the negative experience that you have had with one of our pints. Please contact our customer care team that can look into this for you. The email is customer.cre@crownpaints.co.uk

Noté 1 sur 5 étoiles

Crown paint, waste of money

Crown paints especially the emulsion, is absolutely rubbish. Four coats for a ceiling and it wasn't a bad ceiling, three coats for an already white wall just needed freshen up, never buying this rubbish ever again. No wonder it was £6 cheaper than the Range's Wilko brand, bought that and was much better. Crown used to be good, they might aswell sell coloured water.

17 juillet 2025
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Réponse de Crown Paints

So sorry that you have not had a good experience when using one of our budget paints. If you contact our customer care on the following email they will look into this for you and hopefully rebuild your faith in our brand - customer.care@crownpaints.co.uk

Noté 5 sur 5 étoiles

Eric @ customer service

I have been speaking with Eric who has gone above and beyond after we realised crown no longer ship samples to Northern Ireland. He has been incredibly polite and helpful, and is a credit to the customer service team and the wider company

16 juillet 2025
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Réponse de Crown Paints

This is wonderful, thank you for taking the time to leave this review I will be sure to pass this on to Erics manager

Noté 5 sur 5 étoiles

I've always had a great experience with the Clacton Store

I've always had a great experience with Crown Paints. The staff at the Clacton On Sea Branch, are consistently polite, helpful, and knowledgeable. It’s clear they really understand the products they sell and are always happy to offer advice or answer any questions. Whether I’m working on a big project or just need a small touch-up, I always leave feeling confident in my choices thanks to their support. Excellent customer service and products every time!

30 juin 2025
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Réponse de Crown Paints

Thank you so much for taking the time to leave your lovely review I will be sure to pass on your comments to the store.

Noté 1 sur 5 étoiles

Purchased Sadolin extra from crom store…

Purchased Sadolin extra from crom store in Dereham to use on garden 2 seater
Sanded down existing sadolin as directed and applied 1st coat. Did not cover well. Let it dry and gave it a 2nd coat. Let that dry. Not a good finish and just touch it with anything and it scrapes off too easily. Won't use it again. Wasye of money

27 juin 2025
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Réponse de Crown Paints

So sorry to read your negative experience when using one of our products. Please feel free to contact our customer care team in order for us to assist you with this complaint. The email address is customer.care@crownpaints.co.uk

Noté 2 sur 5 étoiles

Crown acrylic - not a nice paint to work with at all.

I am used to using different paint brands. Having chosen Crown acrylic satin, mixed to a Mc Person's colour, I feel I need to write a review about it.
Being Summer and painting an inside panelled door in the midday, I must say that I disliked using it. It doesn't remain 'open' for long enough.
I can paint well, and quickly but this paint had me having to work faster due to it setting sooner than other acrylics. Despite doing this, painting up to a previously painted edge, that edge is dragged and an unsightly effect is made. It goes on well but its' composition is not satisfying. Compared to Rustoleum and Rustins acrylics, this Crown paint does not get a good rating at all.

27 juin 2025
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Réponse de Crown Paints

Hello thank you for taking the time to leave your review, we are so sorry to read that you have not enjoyed using on of our products. If you would like to contact our customer care team we can discuss this and hopefully rebuild your trust within our brand - Our email is customer.care@crownpaints.co.uk many thanks

Noté 5 sur 5 étoiles

Great Paint - crap website

Ok, not sure why so many Bad Reviews we use several different brand and Crown is on Top …. But!!! Their Website it’s extremely crap… i tried 4-5 times contact customer service i Just cannot log in… so i just had to call local shop and order by phone…. (Its only negative ) paint on the other hand i think its brilliant

21 juin 2025
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Réponse de Crown Paints

Hello thank you so much for leaving your review. Please can I ask for you to make contact with our customer care team as we would like to hear more about your experience of our website as we are always looking to improve our customer service and take all feedback very seriously. Our email is customer.care@crownpaints.co.uk or our contact number is 01254704951 many thanks Kim

Noté 1 sur 5 étoiles

This has to be the WORST example of a…

This has to be the WORST example of a website ever.
Nothing seems to work, including searching and recognising my postcode. Oh, well, there is always Deluxe paint I can buy!!
Hope your marketing people of proud of their efforts.
Sadly I won't be supporting them with my hard-earned cash!

16 juin 2025
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Réponse de Crown Paints

Hello, we are so sorry that you have not had a good experience with our website. Please can i ask you to make contact with us on the following email so that we can get a better understanding of the issues that you have experienced - customer.care@crownpaints.co.uk

Noté 1 sur 5 étoiles

Billed £3.99 for a sample card, not actual paint

I thought I was ordering a small sample of Snowfall emulsion to match against current paint in house, instead I appear to have received a paint sample card with the colour on it

This was billed at £3.99

The cost of this is no more than 10p + postage

This is disgusting to say the least and criminal at worst

11 juin 2025
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Réponse de Crown Paints

Hello, thank you for taking the time to leave your review and sorry that you was not aware that the £3.99 is for 5 x A5 pure paint samples. Please see below the wording in regards to this that we do display on our website:
Colour samples
Order 5 for £3.99

Our A5 colour sample sheets show the final colour outcome with the recommended amount of coats

No mess

No mess and no fuss, move a sheet around your room to see how each colour looks in a different light

Conscious packaging

Packaging and samples can be 100% recycled

Noté 1 sur 5 étoiles

Crown Pure Brilliant White..

Crown Pure Brilliant White... Don't waste your time, the coverage is terrible. I've just thrown away a nearly full 10 lite pot!

10 juin 2025
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Réponse de Crown Paints

Hello, thank you so much for taking the time to leave your review. Please can i ask you to make contact with our customer care department as we will log this as a complaint and investigate this, hopefully rebuilding your faith in our brand - customer.care@crownpaints.co.uk

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