Crown Paints Avis 

652
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This is a review for Crafted by Crown (rustic twine). This seems to get generally high reviews elsewhere, but I had to give on it. Mine was very thin and watery (though thoroughly stirred) and would... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Six months ago I decided to paint my integral garage with crown city break which was a mid grey colour. The colour seemed good when first applied but the colour has gone through changes and is now a h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I need to contact customer service and the lady I spoke to couldn’t have done any more than she did, in my opinion she went over and above what I expected. When you have experienced some less than sat... Voir plus

Noté 1 sur 5 étoiles

Poor poor quality paint. Thick and creamy, goes on easily, covers beautifully. So says the tagline. Unfortunately the truth is the opposite. Wishy washy even after properly stirring. Zero coverage an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de peinture
  2. aussi dans
  3. Magasin de design et de décor intérieur
  4. Magasin de peinture

À propos de Crown Paints

Écrit par l'entreprise

We help everyone paint their own possible

At Crown, we believe that every pot of paint is brimming with potential. And we want to put that in the hands of everyone. Because with paint, you can change a room, change a mood, even change a life.

That's why we want to inspire people to paint their world better, braver and beautifuller (yes, that's not a word, but this is paint, you can do anything).

Whether you're a DIYer, a Pro or part of the Crown family, we're committed to supporting you. Not just with our wonderful paint but by giving you everything you need to open up new opportunities each day.

We know what a positive difference we can make to people and our planet, so we'll keep pushing what's possible.

Now and always,
it's not just paint, it's personal.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

652 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,4

Tous les avis

(652)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful, pointless milk.

Crown 'One Coat' is a joke. My woodwork is grinning at me like it knew.. I can see it will need a second coat at the very least. It only had to cover a pale primer and it failed. That's another day I have to waste painting when it should have been done already.

2 juin 2025
Avis spontané
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Réponse de Crown Paints

Hello, so sorry to read of your poor experience, please can i ask you to contact our customer care team on the following email so that we can look into this for you - customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

gloss Anthrosite

This is from anther review. I have experienced it exactly the same issue.. terrrible paint. Ended up getting dulux black gloss and repainting the same 6 doors.. Couldn't stand the look of the doors..

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Now on my third one litre in of quick dry gloss Anthrosite and it’s a nightmare! Ive painted 6 door and my bannisters twice and it’s dried awful then when I tried to go over it it’s even worse.Dont but this paint it’s awful

24 mai 2025
Avis spontané
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Réponse de Crown Paints

Hello, we are so sorry to read of your poor experience when using one of our paints. Please can i ask you to contact our customer care team on the following email so that we can look into this for you and hopefully rebuild your trust in our brand. customer.care@crownpaints.co.uk

Noté 5 sur 5 étoiles

I have used Crown Elle paint

I have used Crown Elle paint. It was amazing. No spilling dots. I have used Pure & Simple, Highlight colours. Amazingly beautiful and way better than Dulux to be honest. Also Crown craft brand Family Tree was a lovely colour too. I will always use Crown going forward.

10 mai 2025
Avis spontané
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Réponse de Crown Paints

Thank you so much for taking the time to leave your positive review and it is great to read that you love our range

Noté 1 sur 5 étoiles

Awful patchy coverage, horrible finish

This paint from the Crafted range has terrible coverage. I’ve done dark over light, light over light and light over white, and in every case 2 brush coats is nowhere near enough to get a flat finish. It’s patchy as anything like one coat of any other paint, horrible finish. I’ve not got the time or energy to do three brush coats as I’m doing several rooms and we’re trying to live here, so I’ll just have to live with the results but I’ll never use this awful paint again.

15 mai 2025
Avis spontané
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Réponse de Crown Paints

Hello, we are sorry to read that you have not had a positive experience when using one of our paints. Please could we ask that you contact our customer care team on the following email and we will look into this for you. customer.care@crownpaints.co.uk Many thanks

Noté 1 sur 5 étoiles

Stay away from this crowd: charge but don't deliver

Absolutely disgusting people to deal with.
They charged my card, never delivered the order, and never answered the phone or responded to emails.
I disputed the transaction with my bank.
Stay away from this crowd.

1 mai 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Marius, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Don’t buy it

Now on my third one litre in of quick dry gloss Anthrosite and it’s a nightmare! Ive painted 6 door and my bannisters twice and it’s dried awful then when I tried to go over it it’s even worse.Dont but this paint it’s awful

26 avril 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Lorraine, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Bought a 5 litre tin of crown milk…

Bought a 5 litre tin of crown milk white, now on my 3rd coat of this paint and still looks patchy, very disappointed with this paint quality, it seems a very thin runny paint, if I can't get a good finish I'll have to go and get some dulux to cover it.

23 avril 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Martin, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Worst paint ever

Shame I had to put one star..I have used 4 x 10ltr pots of silk emulsion doing a lot of painting and i have never used such poor paint in my life...4 coats later and it was still still patchy and it didn't even look white let alone brilliant white...I went and bought some other well known brand and wow I now have brilliant white walls..I would never recommend this paint if you paid me...its complete rubbish and has cost me a lot of time and money

21 avril 2025
Avis spontané
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Réponse de Crown Paints

Good morning Chris, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Dropped in quality massively😞

So annoyed. Two coats of Matt emulsion and it still hasn't covered the previous (very similar) colour. Not only that, the are drips everywhere I look. I've used crown emulsion many times before with no problems, but this one is terrible. Now going to have to find a similar colour in another brand to cover up this mess. And waste more time and money decorating. Very disappointed

17 avril 2025
Avis spontané
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Réponse de Crown Paints

Good morning Helen, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

I really don't even want to give it a ☆

I really don't even want to give it a star. This paint is disgusting never in my life have I seen a matt paint that doesn't cover paper. I'm now on my third coat and it's still patchy. Even the texture is not like matt paint. All my life I've been decorating my own home and my daughters and never had this problem untill I bought Crown. Now I have to spend more money on getting a decent paint to cover these patchwork wall.

1 avril 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Mrs Kriel, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Worst paint ever.

Purchased a lot of Crown covermatt obliterating emulsion. My god, it's awful. The preparation was very good, and up to standard. After four coats it's patchy, and, looks terrible in each room. Never again would I use this paint. Cost me an absolute fortune. No answer from Crown.

12 février 2025
Avis spontané
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Réponse de Crown Paints

Good morning Debbie, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

First time using Crown paint

First time using Crown paint, I bought a nice light grey matt emulsion to paint my bedroom walls and it was reasonably priced. I ended up with almost as much paint on the floor as on the walls, it was so thin it would make water look like treacle. Also once it dried it needed a second coat. Never again, complete waste of money.

31 mars 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Peter, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 5 sur 5 étoiles

A good brand

I painted my kitchen in their Sugar Bowl (grey) shade and it looks superb. Crown is one of my two favourite paint brands.
I painted my hallway in a flat matt from their Period Collection and it still looks in prime condition several years later. I was upset when the range was discontinued.

22 novembre 2024
Avis spontané
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Réponse de Crown Paints

Good afternoon Peter, Thank you for your lovely feedback we really do appreciate it! We are very pleased to read such a positive review and about the experience you had using our products.
Have a lovely day!

Noté 1 sur 5 étoiles

Crown one coat paint

Crown one coat satin brilliant white paint.Definetley not white when dry.wont buy again.

12 mars 2025
Avis spontané
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Réponse de Crown Paints

Good morning Mrs Danielson, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Do NOT buy!!

Do NOT buy!! Worst paint ever. Got the trade opal base paint and it was very thick to use. Took me 5 hours and 1 litre of tin just to paint the downstairs loo which is a small room! The finishing is poor. Will be buying Leyland paint to finish off as second coat. What a waste of time and money!

9 mars 2025
Avis spontané
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Réponse de Crown Paints

Good Morning Alexa, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Never In my life off painting have I…

Never In my life off painting have I had to give it 3 coats.when its states one coat... also said pure white..its definitely not white..
Crown one coat satin..
Never purchase again..
Very disappointed

14 février 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Geraldine, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

Noté 1 sur 5 étoiles

Don't waste your time and money like I…

Don't waste your time and money like I did please, this paint it's the worst paint I've use in my life, completely rubbish, very poor coverage, 10 litres of paint and after 3 coats, it wasn't even closed to cover a small bedroom, so I've wasted my time big and my money as well, should have chose Dulux or anyother brand instead, I will never come closer to one of those in l my life again, even if it's free and I'm paid to use it. 😡🙈👎👎👎😡😡😡

12 février 2025
Avis spontané
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Réponse de Crown Paints

Hello there, I'm so sorry that you have not been happy with the quality of one of our paints. Please can I ask you to make contact with us on the following email address customer.care@crownpaints.co.uk and we will look into this for you.
Kindest Regards

Noté 1 sur 5 étoiles

Very poor quality paint I have ever…

Very poor quality paint I have ever used I bought 10 l while Matt it was cheap £15 but end up costing me more what I wast of time and money after putting several coats still not coming white I had to repair the wall because at some point plaster started to pile of what I mess awful experience will not buy it again

16 février 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you


Noté 5 sur 5 étoiles

Very happy with the outcome of Crown's…

Very happy with the outcome of Crown's "Crafted" paint in our living room. Would recommend.

15 février 2025
Avis spontané
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Réponse de Crown Paints

Thank you Mr Rose for your feedback, we really do appreciate it.
Have a nice day!

Noté 1 sur 5 étoiles

Avoid the ceiling white paint professional…

I used the ceiling paint professional series, Not professional at all. I think it is the worst paint I have ever worked with. Coverage is not even and it peels off. Definitely do not use it you want to use masking tape on top of the paint. Painting the room supposed to be an easy task, but the paint added lot of additional work on top. I am not happy with the paint at all. Waste of money and more importantly time. Sorry Crown. The other products were much better.

1 février 2025
Avis spontané
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Réponse de Crown Paints

Good afternoon Pawel, so sorry to read your negative review, the last thing we want is for our customers to have a poor experience. Please can I ask you to contact us on the below email address and we will look into this for you. The email is customer.care@crownpaints.co.uk. Thank you

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