Cussins Avis 

141
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Carol at Summerson Place has been fantastic since reserving our home. She’s been so supportive and kept us updated the whole way through. All our queries she has liaised with the site manager and got... Voir plus

Noté 5 sur 5 étoiles

We have just moved in to our new Cussins home and the process has been very smooth, largely down to the great customer service provided by Wendy. From our first viewing many months ago Wendy has... Voir plus

Noté 5 sur 5 étoiles

We have recently bought a house at Summerson Place in Darlington and we couldn’t be happier! From the first meeting with Carol to the handover with Caroline and the aftercare from Keith & Alan we have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cussins are lucky to have Lauren at the Eccleston Park development! We have just reserved our plot but already Lauren has gone above & beyond for us - notably, staying 2 hours past closing to ensure w... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(141)

60 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lauren has been brilliant at Eccleston Park

Lauren at Eccleston Park has been outstanding throughout the buying process. Very professional and personable which made our decision very easy. We can’t wait to move into our new home!

15 novembre 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Alessio. Thank you for your lovely feedback regarding Lauren, we're delighted you've had such a positive experience & wish you many happy times at Eccleston Park.

Noté 5 sur 5 étoiles

We have just revered a property at…

We have just revered a property at Eccleston Park, although we are yet to complete, the service we have received from Lauren has been outstanding. With quick timelines due to the property being ready quickly, she has been very supportive providing us advice with all things selling and purchasing a house. She has gone above and beyond, even staying late to give us the time to choose the perfect options for our home. Lauren has been genuinely excited for us and has made the start of this process enjoyable!!

13 novembre 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Beth. We appreciate you taking the time to leave such as positive review. Lauren is amazing at what she does, and we know she's been delighted to help you and will be thrilled with your kind words which we'll pass on. We hope you have many happy memories at Eccleston Park.

Noté 5 sur 5 étoiles

Eccleston Park Development

Cussins are lucky to have Lauren at the Eccleston Park development! We have just reserved our plot but already Lauren has gone above & beyond for us - notably, staying 2 hours past closing to ensure we made the right choice selection on our kitchen/bathrooms. The way she builds trust with customers made it so much easier to commit to the purchase, and we may have not moved so quick had it not been for Lauren! So far so good - hoping the completion & move-in are as seamless as it has been this far.

13 novembre 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Mr Young. Thank you for taking time to leave a review. Lauren is amazing and we know we're very lucky to have her as part of the team. We're pleased Lauren has given you excellent service, and assisted with the timeframes for your move. Enjoy your time at Eccleston Park.

Noté 5 sur 5 étoiles

Even though we didn’t go ahead with our…

Even though we didn’t go ahead with our purchase, caroline at Sycamore place Barrasford was exceptionally good and very friendly. Nothing was too much trouble. I would highly recommend Cussins Homes

22 septembre 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Angela. Thank you for taking time to leave a review. We're sorry you didn't go ahead with your purchase at Sycamore Place, however delighted that Caroline was able to assist you in a friendly professional manner and you'd recommend us to friends and family.

Noté 4 sur 5 étoiles

Burgham Gardens

We recently moved into our house at the Burgham Gardens development. Zoe Hart has been excellent throughout! We have found her to be helpful, efficient and very personable.

We are currently at the snagging stage with the house which has been a bit slower than we expected, but hopefully this will be sorted out soon.

Overall, we have had a positive experience.

16 septembre 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Andrea and Tim. Thank you for taking time to leave a review and we're delighted your happy with the service provided by Zoe, and that overall your experience was a positive one.

Noté 5 sur 5 étoiles

What a beautiful show home at Eccleston…

What a beautiful show home at Eccleston park Backworth. Stunning set up, aesthetically pleasing and overall decorated to a very high standard. Told many friends and family it's definitely worth a visit if they're interested in buying a house especially a cussins one too.

Lauren was so lovely and helpful going above and beyond.

The dates to move weren't ok for us as a family. Bit disappointed really.

7 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Kimberley. Thank you for taking time to leave a review and your kind words regarding Lauren. We're sorry the moving dates did not meet with your family requirements.

Noté 4 sur 5 étoiles

The Eccleston Park site was lovely and…

The Eccleston Park site was lovely and Lauren was really helpful, talking me through what homes are left to purchase. Unfortunately there were no suitable homes for me but I’ll definitely look at other Cussin homes.

27 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Claire. Thank you for your review and we're delighted Lauren was helpful and able to advise. Please be sure to visit our other developments where we're sure we have the home for you.

Noté 5 sur 5 étoiles

Buying a new home at Summerson Place

We have visited a few new developments recently, today visiting Summerson Place was exceptional. Carole was welcoming, listened to our requirements. We visited again later in the day, to ask more questions, look at the properties again and Carole gave us the information we needed and nothing was too much trouble.
The Cussins Homes are finished to a high specification and suitable for modern living, we can't wait to move in.
Thank you Carole for your understanding, time, expertise and trouble.

31 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Alison. Thank you for your kind review and comments regarding Carol and our Summerson Place development. We're delighted you are happy with the specification of your new home and thank you for choosing Cussins. We look forward to welcoming you to Summerson Place.

Noté 5 sur 5 étoiles

I recently visited Summerson Place in…

I recently visited Summerson Place in Darlington and had a really good experience, largely thanks to Carol, who was incredibly helpful throughout. From the moment I arrived, the place felt welcoming and well looked after. Carol went out of her way to make sure I had all the information I needed and was happy to answer any questions, no matter how small. She was friendly, easy to talk to, and clearly knew her stuff, which made the whole visit a lot more relaxed and straightforward. It’s always nice to come across someone who genuinely cares, and Carol definitely made a great impression.

24 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Joel. Thank you for taking time to leave a review and for your kind comments regarding Carol. Carol very much does care, and we're thrilled you had a positive experience at Summerson Place.

Noté 5 sur 5 étoiles

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Carol, the sales advisor at Summerson Place, and we cannot praise her enough. From our very first visit, Carol was incredibly welcoming, knowledgeable, and genuinely invested in helping us find the perfect home. She guided us through every step of the process with patience and professionalism, answering all of our questions and making what could have been a stressful experience feel seamless and enjoyable. Her attention to detail and clear communication made a real difference, and it's clear she truly cares about her clients. Thanks to Carol, we felt supported and confident throughout our journey with Cussins — she’s a real asset to the team at Summerson Place.

31 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Linda. Thank you for taking the time to leave a review and your lovely words and comments regarding Carol. We're thrilled you felt supported, welcomed and your experience was an enjoyable one.

Noté 5 sur 5 étoiles

Visited Summerson Place, Carol is great

Visited Summerson Place and Carol was so friendly and helpful. She was so knowledgeable about the full process and made us feel at ease the whole time.

23 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Adele. Thank you for your review and kind words regarding Carol. We're delighted she was able to assist you and made you feel at ease during your visit.

Noté 5 sur 5 étoiles

Eccleston park Backworth

The layout was beautiful in the show home. The design was fantastic too.

We visited numerous times and everytime we were greeted with a smile from Lauren. She was so nice and helpful, and very professional too.
The moving dates put us off unfortunately.

8 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Matthew. Thank you for taking the time to leave a review and we're delighted you enjoyed visiting our show home at Eccleston Park. Thank you also for your kind words regarding Lauren. We're sorry the moving dates did not work for you.

Noté 5 sur 5 étoiles

Ecclestone park show home was…

Ecclestone park show home was absolutely beautiful. The setting, design and overall layout of the house was just what i liked. Lauren was so lovely and helpful. She was very professional and knowledgeable and I really felt at ease speaking to her. Unfortunately the moving dates weren’t very good and not for us

9 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Laura. Thank you for your review and we're delighted you loved our showhome at Eccleston Park, the setting, layout and design. Thank you for your kind words regarding Lauren and she was able to provide a professional and knowledgeable service. We're sorry the moving dates did not work for you, but overall you had a positive experience.

Noté 5 sur 5 étoiles

Our dream home

Being local to the area I was extremely interested in the Eccleston Park development in backworth and decided to pop into the sales office to make enquiries. From day 1 Lauren has been a breath of fresh air and has made the entire experience as simple and care free as possible. She was able to recommend a great estate agent to list our current property and her expertise in the property market have helped every step along the way. We have now reserved our dream home and look forward working with Lauren when making our choices over the coming months. Thanks again Lauren for all your help.

1 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Jay. Thank you for your review. We're delighted to hear such positive feedback regarding Lauren and that she's been able to assist you throughout the reservation process. Thrilled you've purchased your dream home at Eccleston Park, and we wish you many happy years ahead.

Noté 5 sur 5 étoiles

Review of Our Experience with Summerson Place, Darlington

We are in the process of purchasing a home at the Summerson Place site in Darlington and, although we haven’t yet completed, I wanted to share how exceptional the service has been so far.

From day one, the communication has been outstanding. Carol Norman has kept us fully updated on the build progress, even sharing photos along the way. Those updates have not only been helpful but have genuinely added to the excitement of the journey.

Buying a home is never without stress, and our process has been no exception. The week of exchange, our buyer unexpectedly pulled out — an incredibly difficult moment. Carol’s support during that time was second to none: understanding, reassuring, and proactive. Incredibly, we managed to secure another buyer the very same day, and Carol and the rest of the team did everything within her control to keep things moving. She has consistently gone above and beyond, liaising with solicitors and estate agents to ensure the process progressed as smoothly as possible.

This has undoubtedly been one of the most stressful experiences we’ve gone through, but the professionalism, dedication, and support from Carol have made all the difference. We’ve felt looked after every step of the way, and that level of service deserves recognition.

Although we’re not at completion yet, I can confidently say the experience so far has been outstanding.

29 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Jason. Thank you for taking the time to leave such a detailed and kind review. We fully appreciate buying a home can be a stressful time, and we're delighted with your kind words regarding Carol and her help and support throughout the process. Upon completion, we wish you many happy years at Summerson Place.

Noté 5 sur 5 étoiles

My first house…

Just bought my first house through Cussins at Summerson Place. Really happy with the service I have received, specifically from Carol and Keith, the site manager. Buying your first house can be a scary prospect, but I was kept well informed and updated throughout the build, from foundations to completion. So far, the quality seems really good, and any small snagging issues have been sorted in a timely manner. Overall, I would absolutely recommend Cussins to anyone looking for a new build without having to worry about the quality of the finish.

4 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Rob. Thank you for your review. We're thrilled your happy with your purchase and Carol and Keith were able to offer support and advice throughout the process. Delighted your happy with with the quality of your home, and we wish you many happy years at Summerson Place.

Noté 5 sur 5 étoiles

Carol Norman was a star

Carol Norman was a star! Helped us choose all fixtures and fittings, followed up on delivery and generally kept us in the picture every step of our move and settling in. Keith (site manager) was also great, helped us with all of the working of the house and was always there for us when we had a question about heating etc. Also helped us move lots of poor soil and rubble from our garden. From Sheila Galloway

1 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello Sheila. Thank you for talking the time to leave a review. We're delighted Carol was a 'star' and provided a fabulous service along with site manager Keith and he was able to assist with the removal of top soil and rubble. We wish you may happy years at Summerson Place.

Noté 5 sur 5 étoiles

Beautiful House…

I went to look at the show home on this estate (Eccleston Park) and was really impressed with what I saw. Lauren was incredibly helpful in showing me round and was able to answer all of my questions in full.
Unfortunately the moving times did not work for me but it was overall a great experience

25 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hello. Thank you for taking the time to leave a review & we're pleased you liked what you saw at Eccleston Park and Lauren was able to assist you. We're sorry the moving times did not work for you but overall you had a great experience.

Noté 5 sur 5 étoiles

We visited the show house at Eccleston…

We visited the show house at Eccleston Park recently and were really impressed with the quality and finish of the property. Lauren was extremely helpful and was able to answer all our questions. We aren’t yet in a proceedable position but will be back when we are.

16 août 2025
Avis spontané
Logo de Cussins

Réponse de Cussins

Hi Amy. Thank you for your kind review and we're delighted you were impressed with the quality and finish of our homes. Amazing comments and that Lauren was able to assist you with your initial questions. Please do visit again when your ready, Lauren will be delighted to assist you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus