Purchased a TCR Advanced Pro 1 online but called the shop to check a few things. All questions answered which gave me comfort to proceed with my purchase on a Monday. Bike arrived Friday and I’m reall... Voir plus
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just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Voir plus
We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Voir plus
L'entreprise a répondu
Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.
Coordonnées de contact
20 - 22 High Street, LS24 9AT, Tadcaster, Royaume-Uni
- 01937 530303
- info@cyclesense.co.uk
- www.cyclesense.co.uk
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Great Service
Hi, thanks for the great service. Even though it took a couple of days until the order got processed, once things were on the way, everything went very quickly and my order arrived within a few days. I was very pleased about that. The bike was well packaged, in good condition and easy to mount. The most happiest person is probably my son, who loves riding his new bike.
Excellent customer service after bike developed a fault
My bike developed a serious problem seventeen months after purchase. I don't want to go into the details. What I do want to say is that Dave and his team at Cyclesense went out of their way to help. Dave and his team's customer service was excellent. I would thoroughly recommend this business. If I lived closer, they would become my local bike shop. I can't recommend them enough. Give them your business and they will look after you.
Crosso Panniers
Nice to deal with a company that puts the customer first Delivery prompt and packed well 100% recommended
Great service
Very helpfull to make sure my kids bike would be shipped quickly so he would get it on time for his Bday.
Thanks a lot.
I'd definitely recommend!
Bought a bike on line.
Quickest delivery of a bike bought on line I've known, good friendly service.
Excellent customer service
Really helpful info before buying, would definitely go back.
Top Service
Searched for a particular bike for my wife and found it here at good price. Service and post-purchase contact excellent.
Bike arrived coddled in packing and was put together in minutes.
Real enthusiasts delivering real service. Excellent !
your friendly local neighborhood LBS
Great guys, very friendly and super helpful
Great supplier for anything biking
Good prices, good selection of products, prompt delivery
Fantastic discounted price but non-existant set up
Fantastic discounted price on a Cannodale Carbon Synpase 105 2016 delivered from Yorkshire to Oxford, but no set up had been done on the brakes and gear change both of which malfunctioned. I then had to take the bike into a local Cannondale dealer to get it set up properly. The brakes needed bleeding so I couldn't do it myself. The experience could have been so much better with a little more care. The deep discount, however, has still left a smile on my face. If I had paid full price I would have been seriously irritated.
Moulton tsr 27
Bought a Moulton Tsr 27 on-line from Cycle Sense.
It arrived on time, well packed and partially assembled. Instructions on completion were included and I was able to assemble it without problem. All in all a smooth transaction and I am happy to recommend this company.
Strange carriage costs
I was directed here for an Extrawheel trailer which was advertised at a very good price post free. When I tried ordering an accessory part for the trailer they then wanted to charge me £10 carriage!
In the end I ordered the part direct from Extrawheel in Poland as it was pounds cheaper and only took a couple of days longer to arrive.
I ordered over a Bank Holiday and the goods arrived in 2 working days so quite happy with that.
Crossover bike panniers
Excellent customer service,very fast delivery, great product, happy allround
A very satisfactory transaction.
I ordered a Cannondale Quick Carbon 2 2016 as well as £195 of free accessories.
During the process I phoned up for advice and found them very helpful and knowledgeable.
Everything was delivered on time and as ordered.
I would be more than happy to buy from them again based on this experience.
Good service
Overall I am rather happy with the service Cyclesense Ltd. provided. I ordered a set of spare keys for a Hamax child seat. The communication was good but I was hoping that the order would have been shipped a bit faster.
Great value, high quality panniers
The 60L Crosso panniers were dispatched quickly. Great panniers, excellent value.
Good
I received the advertised product (croozer storage cover) very efficiently
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