Cycle Superstore Avis 

167
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I took my bike for a standard service plus a fix to my rear wheel. Initial quote was €180-€200. After review they called me up and it was explained it would be €280-€300 as it needs more work than ini... Voir plus

Noté 5 sur 5 étoiles

First and foremost, great staff. Mick, Dave and Matt helped me with my bike, helmet, shoes etc. I moved from the USA where there are "local bike shops" and "brand superstores". This store is larger an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently bought a new bike here , great selection to choose from , staff very knowledgeable & helpful . Purchase and all correspondence very efficient . Unfortunately small mishap on 2nd cycle o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a simple and seamless process when buying my new bike from CycleSuperstore. The store manager Marc himself helped me with deciding what bike I should get. I told him what I needed and within minu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Magasin d'accessoires de vélo

Écrit par l'entreprise

As Ireland’s largest cycling showroom, we stock thousands of bikes from top brands like Cube, Giant, Stevens, Look, and Brompton. Our team is dedicated to providing helpful, pressure-free service. With a huge range of accessories, clothing, and an outdoor test track, we make it easy to find your perfect ride.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(167)

122 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great store- very helpful staff

Great store- very helpful staff

16 mai 2026
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Réponse de Cycle Superstore

Hi Michelle,

Thanks so much for the great review! We’re delighted to hear you found the team helpful and enjoyed your experience with us. We really appreciate your support and hope to see you again soon.

Noté 5 sur 5 étoiles

Really helpful team

Really helpful team , bike arrived within the window they said and was assembled by their team. I had a really positive experience

14 mai 2026
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Réponse de Cycle Superstore

Hi Paul,

Thanks so much for the great review! We’re delighted to hear your bike arrived on time and that you had such a positive experience with the team. We really appreciate your support and hope you enjoy many great rides ahead.

Noté 5 sur 5 étoiles

Amazing staff who went out of their way…

Amazing staff who went out of their way to help me .

20 mai 2026
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Réponse de Cycle Superstore

Hi Sean,

Thanks so much for the kind words! We’re delighted to hear the team went out of their way to help you. We really appreciate your support and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Cian was incredibly helpful

Cian was incredibly helpful, talked me through all the options vs my budget, will be going back for all my future biking needs!

16 mai 2026
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Réponse de Cycle Superstore

Hi Paul,

Thanks so much for the great review! We’re delighted to hear Cian was able to help you find the right options within your budget. We’ll be sure to pass on your kind words to him. We really appreciate your support and look forward to seeing you again for your future biking needs.

Noté 5 sur 5 étoiles

Great assistance from the staff for my…

Great assistance from the staff for my bike purchase. Highly recommend going to Cycle Superstore

13 mai 2026
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Réponse de Cycle Superstore

Hi Martin,

Thanks so much for the great review! We’re delighted to hear our team could assist you with your bike purchase. We really appreciate the recommendation and hope you enjoy many great rides ahead.

Noté 5 sur 5 étoiles

We had dealings with 3 members of staff…

We had dealings with 3 members of staff at cycle superstore ,larissa and two other lads in which i can't remember their names off hand but all 3 were so friendly and helpful and made our purchase enjoyable and stress free,we came all the way from navan and cant see us going anywhere else in the future.

10 mai 2026
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Réponse de Cycle Superstore

Hi Martin,

Thanks so much for the fantastic review! We’re delighted to hear Larissa and the team made your visit enjoyable and stress free. It means a lot that you travelled from Navan to visit us, and we really appreciate your support. We look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles
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Réponse de Cycle Superstore

Hi FG,

Thanks so much for the great review! We’re delighted to hear you found the service efficient and customer focused. We really appreciate your support and hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always. Great to be able to get everything a cyclist needs in a few clicks.

6 mai 2026
Avis spontané
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Réponse de Cycle Superstore

Hi DM,

Thanks so much for the great review and continued support! We’re delighted to hear you’ve had another excellent experience and that our online store makes it easy to get everything you need. We look forward to looking after you again soon.

Noté 5 sur 5 étoiles

Everything good

Everything good. No problems.

1 mai 2026
Avis spontané
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Réponse de Cycle Superstore

Hi Artur,

Thanks for the great review! We’re delighted everything went smoothly and really appreciate your support. Hope to see you again soon.

Noté 2 sur 5 étoiles

Disappointing customer service

Hello, My wife was collecting my new full sus MTB ebike and was left waiting ages at the counter to be served by (i think) the store manager (a french guy). When she asked if she could be assisted, he's reply was rude and confrontational.
When she was finally assisted by a different member of staff, they were very helpful and everything was fine from then on.
On reflection i would be hard pushed to buy from this store again, after spending over 5K on a bike i would have expected better manners from a store manager especially when dealing with a lady.

26 avril 2026
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Réponse de Cycle Superstore

Hi David,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your wife’s experience when collecting your new bike, particularly as this was such an important purchase. The manner and level of service described is not the standard we aim to provide, and we apologise for the frustration caused.

We’re glad to hear another member of the team was able to assist positively afterwards, but we fully appreciate that the initial interaction left a poor impression. Your comments have been shared with management and taken seriously.

We appreciate your support and hope you might consider giving us another opportunity in the future.

Noté 5 sur 5 étoiles
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Réponse de Cycle Superstore

Hi Ross,

Thanks so much for the great review! We’re delighted to hear you found our sales team helpful. We really appreciate your support and hope to see you back again soon.

Noté 5 sur 5 étoiles

Great customer service

Great customer service - available to answer questions, and even helped getting bike into car

19 avril 2026
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Réponse de Cycle Superstore

Hi Siobhan,

Thanks a million for the lovely review. We’re delighted to hear the team were able to answer your questions and give you a hand getting the bike into the car. That’s exactly the kind of service we aim to provide.

Noté 5 sur 5 étoiles

Amazing service

Amazing service

21 avril 2026
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Réponse de Cycle Superstore

Hi Anshu,

Thanks a lot for the review. We’re really glad to hear you had an amazing experience with our team and found the service to your liking.

Noté 5 sur 5 étoiles

Great experience buying my bike here

Great experience buying my bike here! The staff are excellent, especially Oisin, who was very honest and helped me find high-quality gear at a good price. They even installed my new accessories on the spot so I could cycle home right away! Highly recommend

12 avril 2026
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Réponse de Cycle Superstore

Hi Liliana,

Thanks so much for the lovely review. We’re delighted to hear you had a great experience buying your bike and that Oisín was able to help you find exactly what you needed at a good price. It’s great to know the team got your new accessories fitted on the spot so you could cycle home straight away.

Really appreciate the recommendation and we hope you enjoy many great rides on your new bike!

Noté 5 sur 5 étoiles

Great experience super bike and very…

Great experience super bike and very easy to deal with

27 février 2026
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Réponse de Cycle Superstore

Hi Alan,

Thanks a million for the great review. We’re really glad you had a positive experience, are happy with your new bike, and found everything easy to deal with.

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service

14 avril 2026
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Réponse de Cycle Superstore

Hi Michael,

Thanks so much for the lovely review. We’re really glad you had a positive experience with our team and appreciate you taking the time to share it.

Noté 5 sur 5 étoiles

Bike2Work Look Road bike

Got sorted with a road bike by Mark who was very knowledgeable and helpful. Had bike (Look 785 Road bike) selected test and deposit paid all within 30 minutes and was ready for collection in two days. Overall very please and simple experience with great team, highly recommend.

10 avril 2026
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Réponse de Cycle Superstore

Hi Jack,

Thanks a million for the great review. We’re delighted to hear Mark looked after you so well and that the whole process was quick and straightforward. Great choice with the Look 785 Road bike, and we really appreciate the recommendation.

Noté 5 sur 5 étoiles

Very good experience

Excellent sales and service experience. Great bike options available

17 avril 2026
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Réponse de Cycle Superstore

Hi Sandeep,

Thanks a million for the great review. We’re delighted to hear you had an excellent sales and service experience and found the bike options to suit. Really appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Friendly

Friendly, Helpfull n Knowledgeable Staff
No waiting to be served, and cashier was quick n friendly also .. n for me most importantly, they have. Sense of humour

12 avril 2026
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Réponse de Cycle Superstore

Hi David,

Thanks a million for the lovely review. We’re delighted you found the team friendly, helpful, and knowledgeable, and it’s great to hear you had no waiting around either. We’ll happily take the sense of humour compliment too.

Noté 5 sur 5 étoiles

Huge selection of bikes and great…

Huge selection of bikes and great service

12 avril 2026
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Réponse de Cycle Superstore

Hi Lulu,

Thanks so much for the great feedback! We’re delighted to hear you were happy with the selection and service. We really appreciate your support and hope to see you back again soon.

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